Champion Chrysler Dodge Jeep - Service Center

Arrived around 8:00. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. More

Great service, kept me updated on whet was going on with the service. Will be back the service. Will be back More

The lube team got my vehicle in fast and did a great job. They definitely deserve all the credit! They definitely deserve all the credit! More

Very Pleasant, efficient, customer service top notch. They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! More

2021 Jeep Rubicon, 31xxxx miles. 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. Bu 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. But I still had to pay full month monthly payment to Chrysler though. Then I'm told the good news is I'll get a 2 year,unlimited mileage warranty because of the rebuild. Not so, says the lady at the Service Advisor desk - you only get what's left of your 36,000 bumper-to-bumper warranty. I told her that those words just caused my total faith in Jeep, Chrysler and Champion to take a nosedive. Her reply - "let me give you the number for Chrysler Customer Care where you can join the rest of the people who feel the same way." Closest I ever came to punching the absolute xxxx out of a woman. Best part of it all? Two days later the Check Engine light came on again, and it's back in the shop. Still haven't heard from my Service Advisor as to what's wrong or when I'll get a loaner. Mr. Service Manager, Mr. General Manager - you need to have a SERIOUS talk with your staff and maybe start passing out some pink slips because that's exactly what you're getting from me. You have lost a customer for life. And as the military will tell you - you can have all the "Atta Boys" you can hand out, but all it takes is ONE "Aw xxxx!" to screw everything up for years to come. You want to make this right? Call me. Your service writers will know who I am and what vehicle we're talking about. More

I dropped my vehicle off for an oil change, 15K mile maintenance check up, and apps not loading along with a screen freeze & blackout. Service was complete in a couple of hours and I didn’t have to wait maintenance check up, and apps not loading along with a screen freeze & blackout. Service was complete in a couple of hours and I didn’t have to wait to pick up my Jeep Cherokee. Everyone was nice, smiling.professional, and in a great mood. I will be back, due to an awesome experience. More

Had them perform the work for a recall. They were prompt and courteous. It was a smooth experience. They were prompt and courteous. It was a smooth experience. More

They did a great job. I appreciate that the staff is friendly & always keeps us updated on the status. I appreciate that the staff is friendly & always keeps us updated on the status. More

Lack of communication between the individuals in the service department. Was told the parts for a recall were available, when I went in, was told they were unavailable and before I left the parking lot service department. Was told the parts for a recall were available, when I went in, was told they were unavailable and before I left the parking lot received a call that they were indeed in. Just a bad look, sales department 5 stars. More

Professional, fixed the issue first time! My go-to dealer from now on. Much thanks! My go-to dealer from now on. Much thanks! More