
Champion Chrysler Dodge Jeep RAM
Gulfport, MS
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304 Reviews of Champion Chrysler Dodge Jeep RAM
Very dishonest salesman. Lied about the wrap around coverage. These people are crooks. Don't bring your business here. You will regret it. Lied about the wrap around coverage. These people are crooks. Don't bring your business here. You will regret it. More
Watch out for the lying salesman. They lie, they will tell you anything to make a sale. The service department is as big of a joke as the sales department. People please stay away They lie, they will tell you anything to make a sale. The service department is as big of a joke as the sales department. People please stay away from this dealership. You can buy a nice jeep from reputable people somewhere else. These people are crooks. More
Bought 2022 Ram Limited. Dealership doesn't seem concerned at all when contacted with questions after sale. Some of the questions were only about small things that they were Dealership doesn't seem concerned at all when contacted with questions after sale. Some of the questions were only about small things that they were supposed to do on the vehicle like locking lug nuts, nitrogen in tires, etc. that were not done. They told me they do that on all vehicles, but mine was overlooked. I get the impression that after the sale, there is a general lack of concern. Have bought our last 2 vehicles from this dealership. In the market for another vehicle now. This dealership has to display more concern after the sale to get any return business. The only thing they seem concerned with is the sale and the customer satisfaction survey after the sale. Once they receive a satisfactory survey they are done with you. Wish I had the survey to resubmit. More
We’re from out of state on a 3 week vacation. When we realized our truck needed service we called our dealership in Ohio and were told we needed the work done before heading home. We randomly cal When we realized our truck needed service we called our dealership in Ohio and were told we needed the work done before heading home. We randomly called Champion and glad we did. They got us in the next day. They were very kind and professional. Quote was right on. Highly recommend them More
Replaced abs pump returned truck to me three times brake pedal now goes to the floor and barely stops truck. It had good brakes before they touched it. When compared to identical truck night and day differe pedal now goes to the floor and barely stops truck. It had good brakes before they touched it. When compared to identical truck night and day difference. Take your vehicle to another dealership. That is what I will do. More
ZEROOOOOOO STARS/ MANAGEMENT SHOULD BE ASHAMED FOR ALLOWING THIS!! FOLLOW UP WHICH HAPPENED A DAY AFTER I BOUGHT THE SUV If i could give ZERO i would. Yes , easy purchasing the SUV but I’m sure i ALLOWING THIS!! FOLLOW UP WHICH HAPPENED A DAY AFTER I BOUGHT THE SUV If i could give ZERO i would. Yes , easy purchasing the SUV but I’m sure it also goes along with me having good credit. Now on the other hand I was completely screwed over and out of over $600 on a tire. I was told by Bart that the SUV was serviced and that they put air in the tires but because they don’t have certain equipment I would have to take it to Mobile to have them reset the dash lights. I specifically ask Bart if the tire had a nail in it and he said NO. So the very next day I took it to Land Rover where they scheduled a service a few days later and low and behold I was told the tire had a nail on the side and the air filter or whatever was bad and needed to be replaced. I forked out over $600 for those two items. When my husband and I found out we of course called Bart and he said he would take care of it but it would have to be after Christmas. OOOKAAAYYY, we waited and then contacted him yet again. We have been blown off completely even the sales manager will not contact us back. And we are completely being avoided. WHAT A SCAM!! Lesson learned. No one will contact us back so buyer beware when purchasing a used car from this dealership. If I had been told from the start that there was a nail in the tire and that I would have to purchase a new tire LIKE A NORMAL PERSON I WOULD NOT BOUGHT THE SUV. Anyone would be mad and upset at this. and it is all BS. They like to blame the techs. Well SOMEONE THERE IS COMPLETELY INCOMPETENT. I am glad that i work in a place where i see everyone. and i will make sure that everyone knows what kind of shady crap this place is running. Trust me word of mouth is better than anything. More
Bought a $47,000 Jeep Wrangler back in June 2021...used with 49,000 miles. Battery goes out 4 months later, was stranded twice. Figured it was still under factory warranty, so I came to the dealership Ha with 49,000 miles. Battery goes out 4 months later, was stranded twice. Figured it was still under factory warranty, so I came to the dealership Had to pay $436 for a new battery, apparantly the warranty for a battery is only 3 years and 36K miles for new vehicles. At the service counter, Kathy explained the warranty package i purchased with the car (approx $3K) adds on an extra 24K miles for the powertrain only but doesnt cover a battery. Professional and courteous staff, but this is definately not right...its only been 4 months....BUYER BEWARE!!! More
My fiancé and I spent about 100k with Champion and will My fiancé and I spent about 100k with Champion and will never do it again! It took over 32 days to pay off a trade in and 26 days to send paperwork My fiancé and I spent about 100k with Champion and will never do it again! It took over 32 days to pay off a trade in and 26 days to send paperwork to our bank. The worst part was we couldn’t get a single call back from anyone in charge. They didn’t care about our issues once the sale was done. We have already begun spreading the word with our fellow Jeepers and this is only the beginning. Never ever go there! The Sales people are great but that’s where it ends. They clearly do not care about customer service. More