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Champion Chevrolet - Service Center

Johnson City, TN

4.6
461 Reviews

461 Reviews of Champion Chevrolet - Service Center

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December 02, 2024

I brought my vehicle, a 2005 Tahoe in on Friday November 29 with a check engine light on. The problem was diagnosed as a bad O2 sensor and supposedly fixed. When I brought in my truck, it ran okay except fo More

by njbfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil (943)- Service
Dec 04, 2024 -

Champion Chevrolet responded

The issue has been resolved. Please see 2nd review from customer above

December 01, 2024

Shannon is great. He got me several quotes on different tire brands and styles. The tires arrived at dealership well in advance of my appointment. He had all of the re More

by DAVO639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Very friendly and ready to help as soon as i walked in. Updates were completed in a timely manner. More

by pgentry0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Always 5star service. Every time without fail. My choice for dealership and service in the Appalachian Highlands. More

by angeleemurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

friendly service / willingness and attitude was great . had to order the part and said service would schedule a appointment when part came in ! More

by corvette54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Excellent service. Very pleased. My car received quality service in a short time period. The waiting area was comfortable and clean. Staff were friendly and professiona More

by pamela.plotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Easy appointment setting and great service. I will bring my truck here from now on. More

by heckertscott7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

My Colorado is still there after weeks and haven't received an update on the repair. More

by FRountree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Champion Chevrolet responded

I apologize for the lengthy repairs and lack of communication. We will update you immediately.

November 14, 2024

Everyone was easy to work with. They explained the process well and made the process painless. More

by ccilley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They did not break anything so I guess that is the best I can ask of them. More

by leesrt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. Did you have a issue with your service for the low score. Please contact us at 423-282-2121 ext 1030 to discuss. Thank you

Nov 12, 2024 -

leesrt6 responded

i have little faith in Champion after all the bad experience with my vehicle I bought and past service that (I am sure) has costed me $5800. If someone was closer that is where I would go.

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