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Champion Chevrolet - Service Center

Johnson City, TN

4.6
397 Reviews

397 Reviews of Champion Chevrolet - Service Center

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October 23, 2024

My maintenance service and recall (data update) were completed in professional and timely manner. Mark Leonard and his team are excellent to work with. More

by johncwilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

The service was exemplary. I will continue to have my Blazer's needs met at Champion. More

by jrwz2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Very very very very very very very good good good good good! Excellent excellent excellent! More

by reskups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Great job. Check in quick and easy as usual. Tech talked to me before and after service and explained to me exactly what he did. More

by tomrtn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Champion service is great! !! Fixed my tire that had a nail in it- in no time!!! Thank you!!! More

by pathuber50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I was shocked by the final price of procedure verses cost given when appointment made. It was double. Satisfied with work done More

by bigjohnb6579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Champion Chevrolet responded

Please give us a call to discuss your final bill. 423-282-2121 ext 1030 Mark Leonard. We want to make sure you understand all your charges and happy with the final price.

October 11, 2024

I had appointment for Oct 8 to have a recall taken care of. After arriving there from Greeneville and them taking the car to the back they informed me that they didn't have the correct part. That was a was More

by LINSZIN409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Champion Chevrolet responded

We certainly understand your frustrations driving here and not being able to have the repairs finished because of a lack of parts. When you come back for us to take care of the recall we will fill your tank up with gas for making the unnecessary trip. Thank you for your business.

October 10, 2024

Appointment required for simple service of oil change and rotate tires. I waited for about 2 1/2 hours after arriving on time. More

by DAVIDB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Champion Chevrolet responded

Good morning I apologize for the lengthy wait for your oil change. We unfortunately get backed up at times that leads to it taking longer than we would like. I hope you will give us another opportunity and we exceed your expectations. Thank you for your business

October 10, 2024

they completed the work quickly and efficiently. the salesman was very professional and the staff friendly. More

by RONNIE_GREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

This was my first experience with the service department. I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in More

by denakeith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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