Champion Chevrolet - Service Center

great customer service David was courteous and respectful as were the service representatives and they have great service hours. I have never had a problem with this deale David was courteous and respectful as were the service representatives and they have great service hours. I have never had a problem with this dealership or my Chevy. I Love this car. More

Friendly, don't do what is not needed I travel a lot and ha visited many dealers. I still call them for advice. This is a service center that makes you want to buy a Cadillac just to enjoy I travel a lot and ha visited many dealers. I still call them for advice. This is a service center that makes you want to buy a Cadillac just to enjoy having them work on it More

Friends To Customers Same old prompt, courteous, reliable and honest service I always receive at Champion...... I trust the service personnel at Champion to sell me wha Same old prompt, courteous, reliable and honest service I always receive at Champion...... I trust the service personnel at Champion to sell me what is needed and nothing more!!!!!!! hb More

I was having an ongoing problem with my 2011 Chevy Silverado. The diagnostics could not find a problem even though the experience I had with the vehicle was real. The issues I was having eroded the t Silverado. The diagnostics could not find a problem even though the experience I had with the vehicle was real. The issues I was having eroded the trust I had in the vehicle so I decided to scan the lot for a new truck. On the lot I met the sales representative, Mr. Terry Barnett. Mr. Barnett was very friendly and helped me find the truck that would replace my 2011 model. I have purchased many cars and trucks over the years. Several were purchased in northern Virginia where I lived while working for the Department of Defense for 30+ years before I retired in 2011. The dealerships in the Washington D.C area claim they have been rated the best in the nation. I have to say that my experience with Champion was the best car buying experience I have ever had. Mr. Barnett could not have been more helpful. Thank you Terry for your help and your professionalism. Excellent experience and service. Michael Wagner Bristol, TN More

Very good experience with all the employees. Everything was great. Purchasing a car was very easy. Everyone is very friendly and very helpful. Service is done in a timely maner. was great. Purchasing a car was very easy. Everyone is very friendly and very helpful. Service is done in a timely maner. More

I had a rare mishap with my Tahoe and I took it in to be serviced. Even though they had never seen this happen, they were great about honoring the warranty. I must say I was impressed at their customer serv serviced. Even though they had never seen this happen, they were great about honoring the warranty. I must say I was impressed at their customer service. I really want to thank Jeff in service, his mngr and LLoyd (my salesman). The gent. that got me the loaner was super nice too! I'm a loyal Chevy man! Looks like I've found where I will buy mine again too! Big thanks to Tim and his staff! More

This dealership was absolutely wonderful when my father purchased his new Cadillac. He is an older gentleman and they treated him with kindness and respect. After his purchase he received a call telling purchased his new Cadillac. He is an older gentleman and they treated him with kindness and respect. After his purchase he received a call telling him that he could receive some acessories for the car without charge. He accepted and when he asked why he had gotten these acessories he was told that they had been ordered for the car he purchased before it was sold. Instead of putting these items back to be sold they offered to give them to him since they were for the car he purchased anyway. Many dealers would not do this. It is refreshing to see salesmen and managers who sincerely care about making their customers happy. Not only did they sell my parents a new car, but they actually thought about them after they purchased the vehicle. These actions are what brings in repeat business and new business as well. Thank you all so much! More

In the last few months the improvements in this dealerships overall customer service and vehicle service has been improving every time I visit and I visit often. We have 5 HHR's and they are on the dealerships overall customer service and vehicle service has been improving every time I visit and I visit often. We have 5 HHR's and they are on the road every day. There is no waiting on an appointment for things like oil changes and tire rotations. They have dedicated some extra service people to handle these everyday needs. I'd also like to comment on the improvements in the customer waiting areas. Flat screen TV's, access to computers and phone, nice comfortable furniture and even a game room with some really sweet gaming equipment make your service wait go by very fast. Thanks for thinking of your customers and not just the bottom line! More