Champion Chevrolet - Service Center

Service review Overall good experience- did have to wait 1 hr 15 mins just for an oil change; I understand it’s first come first serve- other than the wait, good exp Overall good experience- did have to wait 1 hr 15 mins just for an oil change; I understand it’s first come first serve- other than the wait, good experience More

Disappointing all the way around Oh where to begin....rude service advisors who act as though they’d rather be anywhere BUT helping customers at the dealership. I went there for our f Oh where to begin....rude service advisors who act as though they’d rather be anywhere BUT helping customers at the dealership. I went there for our first service and to have a check engine light problem remedied with our 2018 Equinox. As I work, I asked about getting a loaner since I didn’t know how long the service and repair would take. The advisor SNAPPED at me, “You’ve gotta speak to your salesman”, in a very rude fashion. I asked him to please keep me notified of the result of the check engine light, which he DID NOT. I had to call HOURS later, at closing to find out about the car. Same person, name is Shannon I think, said it would be the next day before it would be done because of a delay in getting to the car. Our salesman (Charlie) did come through and was very nice about helping me get a loaner. The next afternoon I picked the car up, was told nothing was wrong and they reset the check engine light. I was happy until I pulled out of the dealership and drove about a mile, that’s when the light came on again!!! I decided at this point I’d take it to Bill Gatton, who found out in ten minutes the next day that it was a hose connected to an evaporator or solenoid at the rear of the engine that had come loose. It helps when you pay attention, which Champion obviously did not. We were all fixed up in no time and their service advisor, Rodney, took me to the car to show me what happened. That matters! Champion does keep the car clean, which I appreciate, but I will not be back for service. More

Excellent service for oil and filter change. Excellent customer service and quality of work. No appointment necessary. Employees are very nice and friendly, Clean, efficient work. I would highl Excellent customer service and quality of work. No appointment necessary. Employees are very nice and friendly, Clean, efficient work. I would highly recommend this service center. More

Pleasing Every aspect of the dealership is outstanding. Management, sales, service to the help desk are extraordinary over the top. I recommend to seek any ser Every aspect of the dealership is outstanding. Management, sales, service to the help desk are extraordinary over the top. I recommend to seek any service that you are need of from this dealership as they have an unmatched crew who will help you with professionalism, honesty, integrity and without delay. Hats off to the greatest dealership. More

Old winter windshield fluid topped off producting bad smell The fluid smell was so bad it was even replaced and bad smell continued.. touch bad a third time and the exchanged cabin filter that improved a little The fluid smell was so bad it was even replaced and bad smell continued.. touch bad a third time and the exchanged cabin filter that improved a little. Still have some bad smell. I was told whoever supplies windshield liquid was at fault. You need to be aware that the small things can make a good faculty look bad. Staff were friendly but this old windshield liquid should have been replaced immediately because other customers said same thing. A xxu call and discount on next service would be appreciated. More

Excellent service The service department was very efficient. The technician was knowledgeable and quick. The experience was excellent. I would highly recommend this dea The service department was very efficient. The technician was knowledgeable and quick. The experience was excellent. I would highly recommend this dealership to my family and friends. More

My experience And easy experience dealing with a professional and courteous staff My car was worked on professionally quickly and made dealing with the service depa And easy experience dealing with a professional and courteous staff My car was worked on professionally quickly and made dealing with the service department a pleasure More

Very good work done in a timely manner service guys are also very helpful at explaining the cost of the service and what is needed work done in a timely manner service guys are also very helpful at explaining the cost of the service and what is needed More

Quick and friendly oil change. Champion changed the oil and serviced my Duramax, as well as checked my brakes, per my request, in under an hour. That is a record for my personal exp Champion changed the oil and serviced my Duramax, as well as checked my brakes, per my request, in under an hour. That is a record for my personal experience! Thanks!!! More

Highly Professional Have never had such incredible service. Better than any high end dealership I’ve experienced. These guys are excellent. Attentive to details and th Have never had such incredible service. Better than any high end dealership I’ve experienced. These guys are excellent. Attentive to details and they care about the quality of their work. More