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Champion Chevrolet - Service Center

Johnson City, TN

4.6
461 Reviews

461 Reviews of Champion Chevrolet - Service Center

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January 24, 2025

Great service by friendly folks. The service department area was very clean and well maintained. More

by PCASE2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Great service. Thanks for always being there for our cars. Our 2010 CTS runs like a dream now. More

by nrpsgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Quick diagnosis. Quick repair. Working perfectly. Extended warranty I purchased at Lyn’s advice saved me hundred's. More

by davidquick423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Leonard
January 19, 2025

Shanon Monroe was great. He has always helped me with whatever I need. They were able to fix the issue and no problems since. More

by STEVECN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Fast friendly service. Many time slots were available. I trust them to service my truck More

by Raelynnsdad2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The dealership went above and beyond to help me get truck with screw in tire out of airport parking lot. More

by tonykeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

My experience with the dealership was good. Dropped my car off, waited, paid and left. More

by jbarnes14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Very professional and most helpful. Always will to explain service needs. Employees are above reproach. More

by CHEERFULCHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Champion worked me into their schedule, fixed the issues and got me running quicker than expected. More

by drg37663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They did not have me down for my appointment, despite calling 3 weeks ahead to make it..I had to get the service manger involved and he was very couteous and took care of the problem. Went above to make More

by AUNTPOOH220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Champion Chevrolet responded

We are very sorry for your experience. I am glad Mark was able to take care of your issue while you were here. There is no excuse for anyone being rude. We should always be courteous and respectful to our customers. Thank you for letting us know.

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