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Champion Chevrolet - Service Center

Johnson City, TN

4.6
441 Reviews

441 Reviews of Champion Chevrolet - Service Center

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February 14, 2024

Communication was excellent! ! Shannon is very knowledgeable and willing to go above and beyond to get your car back on the road asap. More

by ALDRIDGEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Your staff is helpful and polite. We have had the truck there twice now for the same issue and it still isn't fixed. Making another appointment today. More

by ANGELAO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Champion Chevrolet responded

Sorry we are having problems fixing your truck, and appreciate your patience. We will make it right!

February 11, 2024

Always friendly and the work preformed is top notch. Never had a problem with anything. More

by TRIUMPHT150S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Folks working there are great. Lack of mechanics is a problem when it comes to getting in. More

by BOB177MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

They are always able to get my vehicle in and serviced in a timely manner. I can always count on Jason to take good care of my truck. More

by hndawshboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service advisor
February 04, 2024

Great service by friendly staff. I always feel appreciated at Champion Chevrolet. They always make sure my needs are met. More

by stanleycase63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Always friendly and knowledgeable staff to help you. Service performed in a timely manner. Great Dealer to buy from. More

by jerryskidmore160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

This visit was better than previous visits. Fast and efficient. More courteous than before. On Previous visits I felt as if I was an inconvenience to the check in clerk that I spoke to. He was More

by leithafrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didnot look at names I can't detail this experience
January 24, 2024

Friendly staff and was very welcoming to meet our needs for service on the automatic running boards. More

by DANKILGORE6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Unnecessary work done and parts added. Outright lied to. Would never return or recommend anyone use this place More

by bradt3136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Wilder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do
Jan 22, 2024 -

Champion Chevrolet responded

Brad, We will certainly work with you to resolve any issue you have with our service. We are very transparent in all repairs we make. Please reach out to Mark Leonard at 423-282-2121 if I have not reached you yet. Thank you Champion Chevrolet service

Jan 23, 2024 -

bradt3136 responded

Dealership refunded the price of three of the brake rotors. Got the price down to $1200 for pads and one rotor.

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