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Champion Chevrolet - Service Center

Johnson City, TN

4.6
461 Reviews

461 Reviews of Champion Chevrolet - Service Center

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February 03, 2025

I have been asking not to rotate the tires and you state the brakes are good but have not done a check or that would noted in the inspection report. I have also stated that the tires seem to grow sometimes More

by EAGLESNEST143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Sutherland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Champion Chevrolet responded

Thank you for your response. Please call us at 423-282-2121 ext 1030 to discuss. We want to ensure were taking care of all your service needs. Thank you for your business.

February 02, 2025

They are very kind and thorough. I've had nothing but a great experience there. More

by lubranohm1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I have never had a bad experience with Champions service department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. More

by LANNYRHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always great service and very helpful. Very prompt in informing you of what is going on with service.. More

by MENSAMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in service don’t remember last name
January 30, 2025

Great and quick service. Best part was no appointment needed for a oil change. Something I'm not use to in Greeneville. More

by lanny0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Could improve on communication. Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. The More

by LAYTONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Took my truck in for a transmission leak. Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which tu More

by mefatboy03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Champion Chevrolet responded

I apologize for the issues with your service experience. I am glad you were able to speak with Mark to get the issue resolved. We will certainly welcome you anytime you need service or anything else at the dealership. Thank you for your business.

January 26, 2025

friendly fast and efficient great service department car was cleaned in addition to to the service More

by fodiorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Replacing part started in November. Actual replacement took less than 2 hours. Champion did a great job. Thanks… More

by Mikepurdum53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The friendliest and most accommodating dealer service center I’ve ever seen. I won’t go anywhere else. More

by alevine014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.