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Champion Chevrolet - Service Center

Johnson City, TN

4.6
444 Reviews

444 Reviews of Champion Chevrolet - Service Center

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January 17, 2025

Very professional and most helpful. Always will to explain service needs. Employees are above reproach. More

by CHEERFULCHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Champion worked me into their schedule, fixed the issues and got me running quicker than expected. More

by drg37663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They did not have me down for my appointment, despite calling 3 weeks ahead to make it..I had to get the service manger involved and he was very couteous and took care of the problem. Went above to make More

by AUNTPOOH220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Champion Chevrolet responded

We are very sorry for your experience. I am glad Mark was able to take care of your issue while you were here. There is no excuse for anyone being rude. We should always be courteous and respectful to our customers. Thank you for letting us know.

January 17, 2025

Always been there for me when I needed them. Can always count on them to provide excellent customer service. More

by DVMNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID PALMER
January 16, 2025

It is a clean and professional dealership. I will be going back to them again. More

by mgentry1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The dealership was very good, service was excellent and all people were very kind and friendly! More

by EDWARDSJR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Great service department with nice waiting area. They also offer shuttle service in which I used to get back and forth from my office. More

by carter.honeycutt69
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Work was done in a very timely and organized manner. My truck was returned in great shape. More

by bigjimfreeman1395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The service department staff are polite, professional and timely. They make it an easy process and keep the owner informed. More

by MRSKRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

They were fast friendly and courteous. They did a basic oil change and don't think they over charged for it More

by YANKEECHIC37643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.