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Champion Chevrolet - Service Center

Johnson City, TN

4.6
487 Reviews

487 Reviews of Champion Chevrolet - Service Center

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March 28, 2025

Clean waiting area, easy check in, would like timely updates. Friendly staff. Knowledgeable mechanic. 15 More

by spears01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Champion's service department needs an overhaul. They are careless and have damaged are vehicles. The service department is giving Champion a bad name and costing Champion some money. Thankfully More

by alainaholtsclaw
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Champion Chevrolet responded

We are very sorry for the issues with your car. I am very sorry we have not lived up to your expectations. We do not show your car has been in to our service department since July of 2024. It was in for a paint issue then. Is it possible you had it serviced elsewhere, and they left the cap off that we cleaned up on March 5. We would be happy to discuss this issue with you. 423-282-2121 ext 1030 Mark Leonard.

March 24, 2025

No issues, speedy & friendly service, even when they were very busy in the morning with the new arrivals. More

by ccolwell1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great staff. Keeps you informed.of repairs. I appreciate the entire team and the great customer service they provide. More

by W.SUEADDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Leonard
March 22, 2025

Service wasn’t done as told, I question the advisor and I feel was told incorrectly More

by jayp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Champion Chevrolet responded

We are very sorry we did not meet your expectations. Please give Mark Leonard our service manager a call. 423-282-2121 ext1030

March 18, 2025

Champion & the staff make it so easy to get my service work done during a busy week. Ask for Kristen if you need a great sales associate to assist you! More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Champion can’t be beat. Very professional and quick to fix the problem with my truck. Definitely recommend this dealership. More

by CREEKER434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Champion Chevrolet service is always quick and easy. The staff there are friendly and reliable. Their service is good and get me out in a jiffy. More

by ZJLDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Champion Chevrolet did a great job with my vehicle service as usual. I recommend this service department. More

by DBUTTE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

I love this dealership. Always so nice and professional. Service department is top notch. Highly recommend More

by KIMBERLYHARTLEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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