439 Reviews of Champion Chevrolet - Service Center
I have never had a bad experience with Champions service department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. More
Always great service and very helpful. Very prompt in informing you of what is going on with service.. Very prompt in informing you of what is going on with service.. More
Great and quick service. Best part was no appointment needed for a oil change. Something I'm not use to in Greeneville. Best part was no appointment needed for a oil change. Something I'm not use to in Greeneville. More
Could improve on communication. Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. The Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. They did, however, get it in and fixed. Was able to pick the car up by close on Friday. I had to contact them - they stated they had many out - which I can appreciate knowing how things have been. Hope that will not be the case for them or us in the future. More
Took my truck in for a transmission leak. Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which tu Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which turned out to be longer than normal. Once I received the truck back I checked underneath and found that while they had the transmission out they dented, scratched and gouged the pan not to mention that fluids were spilled all over the frame and braces. Took the truck back as this is not a work truck or something that is driven off road. Service Dept Shannon looked at me like I was being ridiculous and said that I would need to speak to the Service Manager. Spoke to Service Manager and explained the same thing and he stated that it would not be a issue and they would replace it. They scheduled me again for the pan replacement and when I went in I got the cold shoulder and they were not as friendly as the other times I had service work done before. More
friendly fast and efficient great service department car was cleaned in addition to to the service was cleaned in addition to to the service More
Replacing part started in November. Actual replacement took less than 2 hours. Champion did a great job. Thanks… Actual replacement took less than 2 hours. Champion did a great job. Thanks… More
The friendliest and most accommodating dealer service center I’ve ever seen. I won’t go anywhere else. center I’ve ever seen. I won’t go anywhere else. More
Great service by friendly folks. The service department area was very clean and well maintained. The service department area was very clean and well maintained. More
Great service. Thanks for always being there for our cars. Our 2010 CTS runs like a dream now. Thanks for always being there for our cars. Our 2010 CTS runs like a dream now. More