Back

Champion Chevrolet - Service Center

Johnson City, TN

4.6
439 Reviews

439 Reviews of Champion Chevrolet - Service Center

Sort by
February 01, 2025

I have never had a bad experience with Champions service department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. More

by LANNYRHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always great service and very helpful. Very prompt in informing you of what is going on with service.. More

by MENSAMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in service don’t remember last name
January 30, 2025

Great and quick service. Best part was no appointment needed for a oil change. Something I'm not use to in Greeneville. More

by lanny0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Could improve on communication. Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. The More

by LAYTONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Took my truck in for a transmission leak. Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which tu More

by mefatboy03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Champion Chevrolet responded

I apologize for the issues with your service experience. I am glad you were able to speak with Mark to get the issue resolved. We will certainly welcome you anytime you need service or anything else at the dealership. Thank you for your business.

January 26, 2025

friendly fast and efficient great service department car was cleaned in addition to to the service More

by fodiorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Replacing part started in November. Actual replacement took less than 2 hours. Champion did a great job. Thanks… More

by Mikepurdum53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The friendliest and most accommodating dealer service center I’ve ever seen. I won’t go anywhere else. More

by alevine014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Great service by friendly folks. The service department area was very clean and well maintained. More

by PCASE2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Great service. Thanks for always being there for our cars. Our 2010 CTS runs like a dream now. More

by nrpsgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...