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Champion Chevrolet - Service Center

Johnson City, TN

4.6
484 Reviews

484 Reviews of Champion Chevrolet - Service Center

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April 11, 2025

Very friendly service done in a timely manner. Nice waiting area with plenty of magazines to read. More

by highlander0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Attentive, cordial and helpful service personnel. Drive in oil changes available. Good service hours for early dropoff available. More

by RICKBAILEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

The service was quick and and everyone was very friendly and helpful. Thank you for your assistance and support until next time More

by memesgot7babes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Not enough mechanics. Need appointment for almost anything. Definitely not up to speed with the changing population. More

by LMAHAIRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Copenhaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Champion Chevrolet responded

I am sorry we have not lived up to your expectations. We must operate off of an appointment system or we would have complete chaos. If you would like to discuss, please contact Mark Leonard at 423-282-2121 ext 1030

March 31, 2025

Everyone is friendly. Had to wait 15-20 minutes to get checked in due to busy time. The work was good. The lady that checks you out and gives you the keys is not the cu More

by DofJC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Great service department with knowledgeable staff. Overall great service and all the staff keep you informed on every process. More

by mountainboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I did not actually use your service for a couple of reasons. The service I needed was a transmission filter and fluid change on a 2020 3500 Allison transmission. I found the service cheaper at anothe More

by FSHANDS
Recommend Dealer
No
Employees Worked With
I don’t remember which associates I talked with
Mar 28, 2025 -

Champion Chevrolet responded

I am not sure why we are getting such a low rating if we did not provide service. Please call Mark Leonard our service manager to discuss any issues you may have. Thank you

March 28, 2025

Clean waiting area, easy check in, would like timely updates. Friendly staff. Knowledgeable mechanic. 15 More

by spears01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Champion's service department needs an overhaul. They are careless and have damaged are vehicles. The service department is giving Champion a bad name and costing Champion some money. Thankfully More

by alainaholtsclaw
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Champion Chevrolet responded

We are very sorry for the issues with your car. I am very sorry we have not lived up to your expectations. We do not show your car has been in to our service department since July of 2024. It was in for a paint issue then. Is it possible you had it serviced elsewhere, and they left the cap off that we cleaned up on March 5. We would be happy to discuss this issue with you. 423-282-2121 ext 1030 Mark Leonard.

March 24, 2025

No issues, speedy & friendly service, even when they were very busy in the morning with the new arrivals. More

by ccolwell1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutherland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Leaonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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