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Champion Chevrolet of Howell
Howell, MI
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 220 reviews
December 04, 2023
Buying a used car from them was like pulling teeth. First, I was told not to come and buy my car because they would be too busy to help me. Took days to get someone on the phone (Matt) to negotiate a p First, I was told not to come and buy my car because they would be too busy to help me. Took days to get someone on the phone (Matt) to negotiate a price before I drive an hour to come get it because the car had some issues. When I got there I found out what "too busy" really meant. The used car salesman, Bryan, was trying to run between me and another customer while about 10 new car salesman stood around. It took 4 hours to just sign and pay for my car. Bryan was very nice and I could tell he was stressing trying to help multiple people. But the rest of the dealership could care less about its customers. If you're going to buy a new car you might have a better experience. But don't buy used here. Hoping the warranty I purchased through them is honored. More
by Blackphish
Employees Worked With
Bryan, Matt
December 02, 2023
Dealership is a waste of time. They lied about the MSRP, and GM friends and family discount on a vehicle. Awful place for someone to shop if they do not have any background of vehi They lied about the MSRP, and GM friends and family discount on a vehicle. Awful place for someone to shop if they do not have any background of vehicles and how they work or get sold. I asked about some subscription feature and the the salesman had no clue. Made no effort in trying to find the answer for me. The worst part again is being lied to about a discount and what the MSRP of a vehicle is. They tried to hide their dealer markup in the MSRP, which is fraud. The manufacturer sets the MSRP, not the dealer. General Sales manager took no action to fix the issue as well. More
by ART
Employees Worked With
Jordan Sailus, Tony Tori
November 18, 2023
Went to Champion in Howell to look at a used car for my daughter on a Saturday. I found the car that was good for her. I explained do the sales manager Matt and the salesperson Logan, that I had financing daughter on a Saturday. I found the car that was good for her. I explained do the sales manager Matt and the salesperson Logan, that I had financing in place and would not be able to get nothing done till Monday Morning. I even offered to put a deposit on the vehicle till then. I was told By Matt the used car manger that they do not take deposits to hold a car. I found that to be very odd as I have always no matter what dealership I have gone to, was able to put a deposit down. So, with this said I get a phone call at 4pm from Logan that car was sold. I will never do business or recommend anyone to this dealership. More
by Jeff M
Employees Worked With
Sales manager Matt and salesman Logan
October 20, 2023
They add in warranties and clear coat protection without asking or being clear, your payment will change right before your eyes. No transparency. They lie right to your face. All about sales and commission asking or being clear, your payment will change right before your eyes. No transparency. They lie right to your face. All about sales and commission for them. Buyer beware.!!!!! More
by Sg
Employees Worked With
Logan
April 25, 2023
Larry was our salesman! !! He was literally the absolute best!! We appreciate you. Thank you soooo much!!!! Matt and Constance !! He was literally the absolute best!! We appreciate you. Thank you soooo much!!!! Matt and Constance More
by Mslouisec126
Employees Worked With
Larry Gamble
April 01, 2023
Disappointing and dishonest. Dealerships can’t go extinct fast enough. — Lost my order — Forgot to take my deposit — Raised the price after verbal promise not to — Lied ab Dealerships can’t go extinct fast enough. — Lost my order — Forgot to take my deposit — Raised the price after verbal promise not to — Lied about mandatory “optional” equipment — Rude. So rude. Instead of admitting I caught him pulling a scam and apologizing, Tony Tori chose to insult me. Jordan told me if I don’t want to accept their abuse, they’ll just sell the car to the next in line and abuse her instead. — All of my dealership experiences have been very poor but this is the last time. Tesla for me and my family from now on. More
by banks_wit0d
Employees Worked With
Tony Tori, Jordan Sailus
February 23, 2023
Huge lack of communication and dragged their feet with important paperwork. I drove over 3 hours to get my dream vehicle from them. They have yet to answer questions about things they claimed to have fixe important paperwork. I drove over 3 hours to get my dream vehicle from them. They have yet to answer questions about things they claimed to have fixed but the dash lights are on for. It’s been over 3 months and I still do not have plates or a registration. Found out that they didn’t submit the paperwork for whole month after I had sent them everything that they needed from me to submit the title paperwork to my home state. I have not been able to work because my vehicle is not legal to drive, though they claimed I could still drive it with an expired temporary plate because the “registration was pending” but the BMV still has no proof that the vehicle is mine or that it’s in the process of being registered. The BMV said I absolutely cannot drive my vehicle until they process the title and paperwork. More
by darth.tator51
Employees Worked With
Logan
January 22, 2023
Bought my truck late November the first couple days I owned it I noticed it had a rear window glass leak I had to drive it an hour back to the dealership to have it fixed and my wife with our 1 month dau owned it I noticed it had a rear window glass leak I had to drive it an hour back to the dealership to have it fixed and my wife with our 1 month daughter had to pick me up. They had it for around two weeks dropped it off to me with old window seal in the back, mud on my floor mats and the truck on E. After having it back for 2 days I noticed the leak was still there and had to send it back to Howell for further inspection. They said they couldn’t find anything even after I sent pictures of it. Has been nothing but a nightmare. STAY AWAY More
by Austinkoneval
Employees Worked With
Derek, John, dean, Dwade
