
Champion Chevrolet of Howell
Howell, MI
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Larry was great came in thursday to look at a vechicle and had everything taken care of when i came in friday so i can make it to work on time and had everything taken care of when i came in friday so i can make it to work on time More
We sold our used Lincoln Navigator to the dealership. Jonas Louria was our salesperson and he did a fantastic job making the process easy. We will definitely visit this dealership and Jonas if we are sea Jonas Louria was our salesperson and he did a fantastic job making the process easy. We will definitely visit this dealership and Jonas if we are searching for a Chevy. More
Our consultation was extremely nice and very very helpful. Came in to just look at cars to get an idea of what i could find in my price range, ended up finding a car i fell in love with at a great pr helpful. Came in to just look at cars to get an idea of what i could find in my price range, ended up finding a car i fell in love with at a great price! More
We can tell you without a doubt that Jonas Louia is an asset to Champion Chevrolet! If we have to deal with the dealership again we hope it includes Jonas! Thank you Jonas for your professionalism and res asset to Champion Chevrolet! If we have to deal with the dealership again we hope it includes Jonas! Thank you Jonas for your professionalism and respect for us as your customer. Good luck to you in all you do!!! More
Larry was a fantastic to work with! He was very helpful, honest, friendly and truly seemed to care. I would definitely recommend working with Larry! He was very helpful, honest, friendly and truly seemed to care. I would definitely recommend working with Larry! More
Champion Chevrolet of Howell attempted a deceptive sales tactic (switch and bait) on my 21-year-old daughter, and I had to intervene. Larry suddenly claimed the proposed car was sold, and Chelsea previously tactic (switch and bait) on my 21-year-old daughter, and I had to intervene. Larry suddenly claimed the proposed car was sold, and Chelsea previously expressed displeasure when my daughter sought pre-approval at a credit union, insisting the dealership preferred she use their financing (in front of the financial banker). Upon realizing the manipulation, I politely tried to cancel our appointment with Larry, who became defensive and demanded an explanation. Despite his insistence on finding another car (for AROUND the same price), my daughter did not want to proceed. He replied by being defensive, insisted that I was wrong, and when he asked for a commitment to come in, I told that I appreciated his offer but, again, my daughter did not feel comfortable in moving forward with the dealership. He increased his aggressiveness and was very condescending, so I had no other choice but to hang up. Subsequently, we were bombarded with the turn over (T.O.) calls from his manager, David, who expressed concern about us having "negative feelings" regarding our experience to this point, while insisting that it was all a misunderstanding. (I highly doubt that it was a miscommunication, but let's give the dealership the benefit of the doubt. At best, it was a miscommunication and, with 18 negative Google reviews over the last month alone, the dealership should hire a crisis PR team to train all employees on how to effectively communicate with potential customers. At worst, the dealership unsuccessfully tried a deceptive switch and bait sales tactic. Please note that I still have the voice and text messages to confirm such interactions. In any event, not a good look for the dealership's brand.) After requesting removal from their call list, both my daughter and I went with another dealer and purchased cars. This resulted in Champion Chevrolet losing two sales this past weekend. More
Larry is great. We've had pleasant purchasing experience at Champion Chevy dealer. Larry is absolutely kind and helpful from the beginning to the end. Highly recomme We've had pleasant purchasing experience at Champion Chevy dealer. Larry is absolutely kind and helpful from the beginning to the end. Highly recommend Larry and this dealer. More
Purchasing a vehicle at Champion Chevrolet in Howell, Mi was an exceptional experience. Hands down, Helen Deline gets a Five Star Plus rating. Her knowledge as a Sales Professional assured me that I made th was an exceptional experience. Hands down, Helen Deline gets a Five Star Plus rating. Her knowledge as a Sales Professional assured me that I made the right decisions in my purchase. Also, Helen attentively listened to me and sought out the best vehicle for my needs. The entire dealership was friendly and welcoming. General Manager, Tony Tori greeted me with much kindness and humor. Tony aligned with Helen in supporting my vehicle choice. No pressure, only very much helpful information. You won’t get better treatment than this team can provide!! More