Champion Chevrolet of Howell
Howell, MI
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sales person Melissa was a wonderful sales rep and very helpful. She was very organized and efficient. The finance person was also very helpful and organized as w Melissa was a wonderful sales rep and very helpful. She was very organized and efficient. The finance person was also very helpful and organized as welll. More
It was an very positive experience. Exceptional Service! Friendly staff! It was a very positive experience from the first phone call, service, and wonderful staff. I would highly recomm Exceptional Service! Friendly staff! It was a very positive experience from the first phone call, service, and wonderful staff. I would highly recommend this place to anyone. A big thank you to all who helped in servicing my car that day! More
Excellent My family has dealt with the dealership and JR for years. Great to deal with.Next time it will be time for my son's first car! My family has dealt with the dealership and JR for years. Great to deal with.Next time it will be time for my son's first car! More
Silverado 1500 Purchase Everyone in the showroom area was polite and welcoming. Everyone was courteous making sure I was comfortable and taken care of. My salesperson, Hele Everyone in the showroom area was polite and welcoming. Everyone was courteous making sure I was comfortable and taken care of. My salesperson, Helen Deline, was a total pro. Not high-pressure but extremely knowledgeable not just about the vehicle but about every facet of the purchase transaction. This gave me confidence in my choices and decisions leading to my purchase. I feel 100% confident that I bought the right vehicle in the most economical way. More
Awesome! Thomas was great! The oil change was quick, as always! Looking forward to the Sales Team getting my Fiancé out of her FORD and into a new Chevrolet Thomas was great! The oil change was quick, as always! Looking forward to the Sales Team getting my Fiancé out of her FORD and into a new Chevrolet Truck! More
A car dealership that makes you feel good! It's been a rough couple of years for my 75 year old husband and myself. Illness, job loss, foreclosure worries.. . .so needless to say, we are not ex It's been a rough couple of years for my 75 year old husband and myself. Illness, job loss, foreclosure worries.. . .so needless to say, we are not exactly rolling in the dough! We've climbed our way out of the hole lately, but our credit is still suffering and our resources are spread very thin. We've been driving a 15 year old car with no air or heat and quite a bit of duct tape strategically attached. We were desperate for better transportation. A friend recommended Helen from Champion Chevrolet in Howell and I immediately pooh-poohed the idea. I have dealt with many dealerships and salespeople and I've always left feeling taken advantage of. I have spent weeks at a time sending financial information to salespeople only to be told that there was nothing they could do for me. I was shell-shocked from so many previous unpleasant attempts at finding someone to work with me on financing and down payment to get me in a car - any car that didn't require a screwdriver to shift gears! I didn't want to get rejected again. Helen and Champion Chevy changed all that. I can no longer stereotype used car salesmen and women because I found incredibly nice and hardworking people there, determined to help me get a vehicle that would safely get my husband back and forth to his Doctor appointments. And - incredibly - in spite of all odds - that's EXACTLY what they did! I never once felt intimidated by Helen or any of the other salespeople and the finance guy was as sweet as the rest of the staff! We never had a single anxious moment or felt we were getting played or lied to. We felt honestly welcomed from everyone and walked away with a beautiful, slightly-used car that we can actually afford at that Helen was able to get financed! I felt like a guest in this dealership - sincerely and warmly welcomed and respected. I will never purchase/lease or even LOOK at another car that doesn't come from Helen and Champion Chevrolet. You'd have to be crazy to do so. Big thanks to EVERYONE at Champion. You've changed our lives with your kindness. More
False Promises Was told they would hold a vehicle I was looking at while I was on vacation. I recieved a call from another salesperson who was extrememly rude while Was told they would hold a vehicle I was looking at while I was on vacation. I recieved a call from another salesperson who was extrememly rude while I was away and was told I had to pick up this car today or they would sell it out from under me even after I told them I would put money down to hold it. Typical lying sales man will promise but never deliver. More
I was very pleased with the service I receive. Scott Lambert had a family emergency. Travis Baker step in to help Scott until he get there. Scott and Travis both wanted to make sure that I was plea Scott Lambert had a family emergency. Travis Baker step in to help Scott until he get there. Scott and Travis both wanted to make sure that I was pleased with everything. More
Vibration when driving car. Gave me the option of fixing problem on my own as well as a solution to prevent future issues without charging me. Thank you Tom. Gave me the option of fixing problem on my own as well as a solution to prevent future issues without charging me. Thank you Tom. More
The place for Honest, LOWEST out the door deal Really great new car buying experience - like buying from an old friend. Everyone we met here were genuine and very professional- made the whole proce Really great new car buying experience - like buying from an old friend. Everyone we met here were genuine and very professional- made the whole process fast and to the point - no dragging it out or obnoxious pressure like a Timeshare presentation you get at so many other "Customer sensitive" Big dealers. This place gets it - and they make buying easy, honest, and keep the joy in driving away in a new car. More