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Champion Chevrolet
Johnson City, TN
1,244 Reviews
Come down and be a Champion! We are your new and used Chevrolet Cadillac dealer in Johnson City, TN. Located at 3606 Bristol Highway, we are a convenient drive away from the Johnson City Airport and Cherokee National Forest. Let us show you why customers continue to make Champion Chevrolet Cadillac their number one Chevrolet and Cadillac dealer. If you have been considering other dealers, keep looking through our website to see why we're the better option. Make us your one-stop-shop for Cadillac and Chevrolet vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,244 reviews
June 16, 2024
The service is knowledgeable, prompt, and reasonable. It’s tough to do better that that. It’s tough to do better that that. More
by STEPHENBRITTIN
Verified CustomerEmployees Worked With
June 16, 2024
Supposedly got an oil change Thursday 6/14 and tires rotated, as I mentioned that I’m about to embark on a 10 hour drive and wanted to make sure everything is good. I didn’t notice it until now but my C rotated, as I mentioned that I’m about to embark on a 10 hour drive and wanted to make sure everything is good. I didn’t notice it until now but my Chev app status says I need an oil change soon, since it’s down to 19%. Sure enough when I checked my car’s dashboard it says the same! Well I’m already 800 miles away so I can’t go back to the dealership - but thanks to Google it’s more than likely that they forgot to reset the oil status. Hopefully that’s the case. Last time I was there, they said I need my cabin filter cleaned (which I skipped) so told the guy up front that I don’t mind having this cleaned now. He said not to worry but they’ll let me know. But looks like I didn’t need it (or they didn’t bother to check) when I got the bill as it was only the oil change charged. Tire rotation was free since I bought tires from them (but I still think Costco was better because in addition to free tire rotation, they also offered to fix flats for free etc.). I also got an email about changing my wipers, but I don’t think they checked it because I know one of my wiper’s rubber is loose. Finally the cashier did not apply my points for this service, so still shows 0 points. I always get some points after servicing my Chevrolet in a dealership. I even gave the lady my account # so I can redeem my points, which she did (even though on the Chevy app I made sure to check the “use points” for this service). So I don’t know if it’s still worth to go to a dealership vs a local mechanic who I feel may give me a more personalized service. More
by Jc
Employees Worked With
Mechanic
June 16, 2024
The service dept and overall service provided by Mr. Leonard was highly professional and courteous. In addition, very informative and as far as I can see trustworthy. Leonard was highly professional and courteous. In addition, very informative and as far as I can see trustworthy. More
by TINSELLSWORT
June 15, 2024
The service department at Champion Chevrolet is excellent. Shannon Monroe was most helpful and very good at explaning the service that was done and future work that was needed. THANKS; Mark Leona excellent. Shannon Monroe was most helpful and very good at explaning the service that was done and future work that was needed. THANKS; Mark Leonard has the best service department in this area. Thanks to you Mark for your dedication to service. More
by rhjcm
Employees Worked With
June 15, 2024
Good deal nice people would recommend champion Chevy to my friends and family for ther next car or truck my friends and family for ther next car or truck More
by ROCKYKNOBVENDING
June 14, 2024
They worked me in to have a to have my fan checked on my car car More
by tjstapleton1960
Employees Worked With
June 14, 2024
Everything went really smooth, and I am very happy with my Equinox!!! Both David and Lynn were very easy to deal with. my Equinox!!! Both David and Lynn were very easy to deal with. More
by Racing22
June 12, 2024
Excellent response from Champion! Easy to work with and very helpful. Lloyd was very knowledgeable Easy to work with and very helpful. Lloyd was very knowledgeable More
by lindaphubb
June 11, 2024
Shannon, my service advisor was spot on in dealing with my extended service plan for oil change as well as arranging to have my wheel fixed; shuttle service was a nice convenience my extended service plan for oil change as well as arranging to have my wheel fixed; shuttle service was a nice convenience More
by TNVOL44
Employees Worked With
June 10, 2024
Pre-sale was excellent. I was asked about purchasing add on accessories. Both items i ordered are on backorder. Stopped by to get an approximate date, couldn't get an answer I was asked about purchasing add on accessories. Both items i ordered are on backorder. Stopped by to get an approximate date, couldn't get an answer. Aside from that, I am pleased. More
by phux2
Employees Worked With
