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Champion Chevrolet

Johnson City, TN

4.7
1,184 Reviews
Come down and be a Champion! We are your new and used Chevrolet Cadillac dealer in Johnson City, TN. Located at 3606 Bristol Highway, we are a convenient drive away from the Johnson City Airport and Cherokee National Forest. Let us show you why customers continue to make Champion Chevrolet Cadillac their number one Chevrolet and Cadillac dealer. If you have been considering other dealers, keep looking through our website to see why we're the better option. Make us your one-stop-shop for Cadillac and Chevrolet vehicles.
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3606 Bristol Hwy

Johnson City, TN

37601

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Showing 1,184 reviews

January 13, 2025

The service department staff are polite, professional and timely. They make it an easy process and keep the owner informed. More

by MRSKRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Our Trade In value was low balled by several thousands; online website was good; called ahead and sales rep had vehicle ready for test drive, sales rep didn’t seem fully knowledgeable about the new vehicle More

by srobertson8668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Champion Chevrolet responded

We appreciate your business. We will be happy to clean your car again to take care of the streaks. I apologize your purchase experience did not live up to your expectations. We will work very hard to take care of any other concerns you have.

January 13, 2025

They were fast friendly and courteous. They did a basic oil change and don't think they over charged for it More

by YANKEECHIC37643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Work was done in a very timely and organized manner. My truck was returned in great shape. More

by bigjimfreeman1395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Service area was clean and neat. Staff was very helpful. I would recommend them everyone. More

by KIDNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Terrific car buying experience! The team at Champion made every step of the process enjoyable and we are incredibly satisfied with the outcome! More

by BLICH7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Great customer service during walk-in. The routine diesel Silverado service & recall work was completed within time stated by rep. Simple & quick checkout. Will definitely use Johnson C More

by LP275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

They service department were professional and nice to work with ! I will definitely be coming back for my oil change! More

by WMEEKER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Service was excellent! ! We were loaned a car to take to lunch while they serviced our car and they washed our car after the service was complete!! More

by SIDY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Phil is great. But an oil change for a lifter problem did not make sense to me and was proven so as the problem still exist. After waiting a month for an appointmen More

by davidquick423
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Leonard
Jan 13, 2025 -

Champion Chevrolet responded

David we will work to get your issue resolved. Please give our service manager Mark Leonard a call to discuss. 423-282-2121 ext 1030. We apologize for the inconvenience.