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Champion Chevrolet

Johnson City, TN

4.7
1,240 Reviews
Come down and be a Champion! We are your new and used Chevrolet Cadillac dealer in Johnson City, TN. Located at 3606 Bristol Highway, we are a convenient drive away from the Johnson City Airport and Cherokee National Forest. Let us show you why customers continue to make Champion Chevrolet Cadillac their number one Chevrolet and Cadillac dealer. If you have been considering other dealers, keep looking through our website to see why we're the better option. Make us your one-stop-shop for Cadillac and Chevrolet vehicles.
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3606 Bristol Hwy

Johnson City, TN

37601

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Showing 1,240 reviews

October 10, 2024

Appointment required for simple service of oil change and rotate tires. I waited for about 2 1/2 hours after arriving on time. More

by DAVIDB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Champion Chevrolet responded

Good morning I apologize for the lengthy wait for your oil change. We unfortunately get backed up at times that leads to it taking longer than we would like. I hope you will give us another opportunity and we exceed your expectations. Thank you for your business

October 10, 2024

they completed the work quickly and efficiently. the salesman was very professional and the staff friendly. More

by RONNIE_GREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

This was my first experience with the service department. I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in More

by denakeith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

This is one of the best dealerships in the tri cites easy to deal with and very courteous. More

by rkut53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

He told us that the truck was a 18 it is a 15 he told us everything was good he didn't tell us we had to go to Eastman More

by red_24263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember his name
Oct 08, 2024 -

Champion Chevrolet responded

I am sorry your experience did not meet your expectations. Please give us a call at 423-282-2121 ext 1002, 1003 or 1001 to explain your issues and who you are and more about the deal.

October 06, 2024

I received a recall notice for a “software” update. The service department was set up to process the update and professionally completed the service. More

by jwhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I had been looking to buy a car for about 3 or 4 months. I bought my previous car from them an also same car salesperson. I told him my budget an what I was interested in buying. He told me brought it aroun More

by jocagle1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Overall, the best service department in the tri-cities. Reliable and efficient! Champion Chevrolet/Cadillac is my go-to dealership for purchases and service because of their commitment to the customer. More

by jsroberts67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Everyone was great and service was finished in a timely manner. Nice waiting area with different areas for those who need to work while they are waiting. More

by LANNYRHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

very grateful for the timely and effective service! Honest and open about work done. thank you! More

by stonelady1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie (i believe)
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