
Champion Chevrolet
Reno, NV
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Air conditioning unit work The parts and work that were supposed to be covered under the manufacturers warranty actuall were! Great to see that Chevrolet and this dealer standi The parts and work that were supposed to be covered under the manufacturers warranty actuall were! Great to see that Chevrolet and this dealer standing behind the products they sell! More
Repaired vent system The vents would not change from defrost to air conditioning. Champion Chevrolet did a great job repairing my system. They also repaired my windshield The vents would not change from defrost to air conditioning. Champion Chevrolet did a great job repairing my system. They also repaired my windshield washer reservoir. Thank you!! More
We had the best experience at Champion Chevrolet We would like to thank the staff at Champion Chevrolet for an excellent car buying experience. Brooke, Jack, Tom, Shyla and everyone else were awesome We would like to thank the staff at Champion Chevrolet for an excellent car buying experience. Brooke, Jack, Tom, Shyla and everyone else were awesome. I have had excellent experiences with the service department as well. More
Out of town travelers Excellent customer service, showed a sense of urgency and special attention to out of towers. Impressed with entire staff, especially Jay, Rod, Kare Excellent customer service, showed a sense of urgency and special attention to out of towers. Impressed with entire staff, especially Jay, Rod, Karen and Jen. First Class Operation. More
Unacceptable service wait. I had an appointment at 9:30 p.m. DAN didn’t see me until 9:55 a.m. Finally I asked an employee if I could sit down? He said I could wait in waitin I had an appointment at 9:30 p.m. DAN didn’t see me until 9:55 a.m. Finally I asked an employee if I could sit down? He said I could wait in waiting room and he would come and get me. I was sent a card that the car needed service. There was very little service required. I was there before 9:30 a.m. and didn’t leave until 12:20 p.m. The hold up was the car wash and DAN going to lunch. I finally checked on the car and he said the hold up was the car wash. I have cancer and take chemo and I was totally frustrated. I feel this is terrible customer service. Dan probably needs help. I asked how long I would have to wait and he said probably an hour and a half. I would have had someone take me home, but I had another appointment that I had to cancel. Totally a wasted morning. I have had this happen before. This is not the first time. More
Frank is very informative. Frank is informative in answering all my questions. He gave me suggestions and I feel safer knowing the things i need to take care of in the future. Frank is informative in answering all my questions. He gave me suggestions and I feel safer knowing the things i need to take care of in the future. More
5,000 mile break in service Just plain awesome. Fast and friendly and free John knew what I needed and was able to accommodate me even on a Friday couldn’t ask for more Just plain awesome. Fast and friendly and free John knew what I needed and was able to accommodate me even on a Friday couldn’t ask for more More
Champion return customer I’ve been a Champion Chevrolet customer for over 15 years. I bought a new Traverse this year and brought it in for a maintenance oil change. Great ser I’ve been a Champion Chevrolet customer for over 15 years. I bought a new Traverse this year and brought it in for a maintenance oil change. Great service, great care to keep my car clean inside, John Andriola is professional & thorough and I like the car wash feature. Champion takes care of us. More
Kudos to Frank in the Service Dept Frank in the Service Department went above and beyond to make me a happy customer. He returned my calls when he said he would and operated with integr Frank in the Service Department went above and beyond to make me a happy customer. He returned my calls when he said he would and operated with integrity. They even got my car done ahead of schedule! Thank you! More
Top service. Provided a first class new customer service experience will return for all my Chevrolet service needs. Great service writer. I appreciate efficient se Provided a first class new customer service experience will return for all my Chevrolet service needs. Great service writer. I appreciate efficient service. Thank you More