Champion Chevrolet

Shopped around for a few months, talking to salemen. The knowledge, professionalism, and patience Chevy Santana displayed was unmatched. Champion Chevrolet has a great one on their team! The knowledge, professionalism, and patience Chevy Santana displayed was unmatched. Champion Chevrolet has a great one on their team! More

This was the smoothest sales experience I have ever had. Our sales rep, Chevy Santana, was AMAZING. His knowledge and patience made the experience seamless. Our sales rep, Chevy Santana, was AMAZING. His knowledge and patience made the experience seamless. More

The crew at Champion Chevrolet was great. Salesmen were helpful, considerate and informative. Finance process was painless with minimal wait time. Highly recommend Josh and Manny in sales. Salesmen were helpful, considerate and informative. Finance process was painless with minimal wait time. Highly recommend Josh and Manny in sales. More

My 2002 Suburban had a window issue, a braking issue and needed the plugs and wires changed. Jackie was great in scheduling, Cris Bowen was great to explain my issues and to do a great job and get it done i needed the plugs and wires changed. Jackie was great in scheduling, Cris Bowen was great to explain my issues and to do a great job and get it done in a timely manner. More

Terrible experience dealing with service department and extended warranty. Nothing but problem after problem and delay after delay. extended warranty. Nothing but problem after problem and delay after delay. More

I received a solid deal on a nice car. The sales folks were pleasant and fair The sales folks were pleasant and fair More

Easy to do business with this dealership. No xx during negotiations with salesman online. Great experience No xx during negotiations with salesman online. Great experience More

Brought my 2022 truck in for diagnostics due to a blown engine—unbelievable for a vehicle this new! Since it was out of warranty by mileage, I needed cost assistance from GM. Despite well-documented issues engine—unbelievable for a vehicle this new! Since it was out of warranty by mileage, I needed cost assistance from GM. Despite well-documented issues with this engine, they wanted to charge over $3k just to 'diagnose' the problem for GM. There should be a better program in place between the dealership and GM for cases like this. Unfortunately, I didn’t feel they were willing to help at all. More

Took my 2019 Silverado 2500HD Duramax to the dealership for a check engine light and low coolant light (coolant was not low). Quick scan showed injector #4 was bad, was told it would be a week before they for a check engine light and low coolant light (coolant was not low). Quick scan showed injector #4 was bad, was told it would be a week before they could get to it. Waited patiently for a call back from my maintenance rep with the full diagnosis and cost. Should be noted that I purchased an extended warranty through this dealership at time of purchase for 84mo/100,000 mile, vehicle is 5 years old with 64,000 miles. A week went by no call from service rep. So I called only to find out my rep was out sick and no one picked up his work load. They got on it only after I called and told me everything they found and that it was submitted to the extended warranty and was waiting on them to see if it was covered. According to the dealership the extended warranty would cover everything except a discrepancy in 2 hours labor the dealership said it took longer to install one of the parts than the extended warranty covered. They told me I would owe $585 out of pocket. I told them I didn’t agree with this but to fix the truck because it had to be done. The extended warranty that the dealership sold me specifically says there would be $100 deductible that is it. Nothing about installation cost that could differ. This is not a third party warranty that I went out and bought in my own, this was purchased from the dealership. When I showed up to get my truck they had lowered the out of pocket to $409 removing some of the labor, like they were doing me a favor! In fact it is my opinion they were gouging me for labor I should have never been charged for, but at this point what can I do. They sold me a warranty under false pretenses, failed to honor it, service and communication is poor at best. This is the second time I have taken my truck for service and the service rep goes absent and the service on my vehicle is delayed because no one picks up their slack. One of the items found to be faulty was something I told them about 5 years ago (coolant tank) and was told it was replaced and fixed only to find out that was a lie, nothing was replaced or fixed. Not happy with this dealership and will likely never do business with them again! More

Took my 24 duramax for its first 7500 mile service. While there they said it had a recall and they could take care of it then. Now my adaptive cruise controls does not work. Got a hold of the dealer l While there they said it had a recall and they could take care of it then. Now my adaptive cruise controls does not work. Got a hold of the dealer left a voicemail and no call back. More