Champion Chevrolet
Reno, NV
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I very much enjoyed my purchase experience at Champion Chevrolet. Everyone I dealt with was very friendly and knowledgeable, and a special thank you for Johnny and Cory. Chevrolet. Everyone I dealt with was very friendly and knowledgeable, and a special thank you for Johnny and Cory. More
I had to have my car towed from this dealership after they failed to order parts and perform service after 2 weeks. I do not recommend trusting your business with champion Chevrolet and specifically serv they failed to order parts and perform service after 2 weeks. I do not recommend trusting your business with champion Chevrolet and specifically service advisor Marvin Maradiaga. I limped my vehicle over with a bad engine when Marvin verified with the parts department he could get me a new GM engine. I signed paperwork. I offered to put down a deposit. I told Marvin I would only accept GM parts with a GM warranty. 2 weeks go by of no communication. Finally after I was able to get in contact with Marvin I was told no more GM engines are available and was offered a subpar engine from a 3rd party remanufacture. Marvin tried to pass off this engine as having the same warranty as GM but the warranty wouldn't cover full labor costs and the burden of proving the engine failed would be on me. The only reason I chose champion Chevrolet was because they said they could get me a new GM engine for thousands less than the dealer across the street which proved to be a lie. After this fiasco I had to find and rebuild a used engine, which took many months and time. When I had to tow my car from this dealer Marvin Maradiaga said he didn't have "the man power" to assist with loading the car on a tow truck. A nice young man who worked at the dealer helped the tow truck driver and I load the van after he saw us struggling. So I guess Marvin personally did not have the man power... More
Thanks to Champion Chevrolet for servicing my 1997 Chevy Suburban. They were able to diagnose the starter problem and serviced the vehicle. Daylen Sellers, Service Consultant, informed me daily on the pro Suburban. They were able to diagnose the starter problem and serviced the vehicle. Daylen Sellers, Service Consultant, informed me daily on the progress. Thank you Champion Chevrolet! More
Friendly service, didn't receive paperwork on the multipoint inspection. Nor a phone call letting me know the car was ready. They said the car checked out and that's it. Seems pretty lazy, most likel multipoint inspection. Nor a phone call letting me know the car was ready. They said the car checked out and that's it. Seems pretty lazy, most likely all they did was a oil change. Taking my car elsewhere for a inspection. More
This was the best experience in buying a car my husband and I have ever had. James and Phil were wonderful, there was no pressure, they answered our questions and ultimately were helpful in securing the ca and I have ever had. James and Phil were wonderful, there was no pressure, they answered our questions and ultimately were helpful in securing the car and price we were comfortable with. Michael in Finance was knowledgable, friendly and completed our docs and had us out without any hassle. Great people there I highly recommend them! More