Champion Chevrolet Buick GMC
La Grange, KY
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Poor customer service We were very disatisfied with the sales team at Champion. We came to them looking at a used vehicle they had. We really liked the vehicle and we were We were very disatisfied with the sales team at Champion. We came to them looking at a used vehicle they had. We really liked the vehicle and we were ready to make a deal until the offer they made on our trade-in was insulting to us. The vehicle we were offering to trade was newer than the one we wanted to purchase and it also had fewer miles on it. The car we looked at also had the "check engine" light on and were willing to take a gamble on buying it "as is." They would not come off the price of the vehicle we came to see and offered us nearly $1000 less for our trade than what it should have been. We felt that they could have worked with us more. We will never refer anyone to them. More
Buying my first car They made it super easy to buy my very first car. The price was good, and it resembled the ad I found online. They were friendly and accommodating. They made it super easy to buy my very first car. The price was good, and it resembled the ad I found online. They were friendly and accommodating. Would come here again, would recommend. David is an awesome dealer guy. More
purchase of my new car Very refreshing to have a sales person like Vickie to assist me. She was very informative, helpful and went the extra mile to explain all the new feat Very refreshing to have a sales person like Vickie to assist me. She was very informative, helpful and went the extra mile to explain all the new features and get me the best deal for my new Buick Encore. Everyone I met at the dealership was very nice and helpful and I'm very impressed! Vickie is the best sales person I've encountered. Thanks so much, Debra Evans More
We were very happy with our buying experience with Champion. They cleaned & waxed the 2011 Toyota Tacoma we purchased, as well as fueled it for us. The finance manager was very good at helping us ha Champion. They cleaned & waxed the 2011 Toyota Tacoma we purchased, as well as fueled it for us. The finance manager was very good at helping us have the financing we desired. We would highly recommend them to anyone wanting to purchase a new or used vehicle. More
My Review Of Champion Chevrolet Buick GMC: I came in My Review Of Champion Chevrolet Buick GMC: I came in looking for a 2013 Chevy Cruze RS David was my sales man he is awesome! He didn't have the colo My Review Of Champion Chevrolet Buick GMC: I came in looking for a 2013 Chevy Cruze RS David was my sales man he is awesome! He didn't have the color and options I was looking for so we got on the internet and found the Chevy Cruze RS I was looking for within minutes. David had the car picked up from another dealer and brought it to LaGrange and the next day I came in and test drove the car. That afternoon I bought my car and I love the Chevy Cruze RS model that I have matter of fact this is the second Chevy Cruze I have owned. Anytime I have a question(s) about my Chevy Cruze or my Chevy Silverado I know I can contact David and he is always glad to assist in getting my question(s) answered or my issues resolved. Only mistake I have made was when I purchased my 2014 Chevy Silverado 1500 I should of went back to Champion Chevrolet but I wasn't thinking at the time. But I do know from here on out I will only take my Chevy Cruze and Chevy Silverado to Champion Chevrolet to be serviced. I highly recommend David he is very curtious, knowledgeable, caring, professional and represents the business well. As a matter of fact I took my daughter to Champion Chevrolet and she had the opportunity to deal with David herself first hand. He took his time to explain everything to my daughter and each of the options on each car she was looking at he gave her a good trade in value on her existing vechicle where she didn't owe much on the car she purchased. And I can say David you really made her day I never seen her smile so big she drove off the lot in a brand new 2014 Chevy Malibu. Thank you, Amy Wright More
Todd Russell showed was good at representing the business and what it has available to sell. NO PRESSURE or documents were presented to me to sign indicating I would buy the car for an agreed price. I was ve and what it has available to sell. NO PRESSURE or documents were presented to me to sign indicating I would buy the car for an agreed price. I was very comfortable with his sales technique. I was allowed to buy at my own pace. Melissa Sutton is the finance director, she went above and beyond with descriptions and answers on the many question I had about their vehicle financing and extended warranty. She is also a benefit to the dealership. More
I came in looking at the Subaru Outback they had gotten recently. Todd was my sales man he is awesome! I loved the car so much I bought it the day before my birthday I bought the car thru my credit union a recently. Todd was my sales man he is awesome! I loved the car so much I bought it the day before my birthday I bought the car thru my credit union and Todd made sure I was happy at the rate I got thru my credit union, I was I got 2.7 percent! I bought the car and the very next day Todd called me for two reasons, one he said happy birthday I was pleasantly surprised he remembered my birthday and to make sure I still liked my car! I love it! Two of my employes at the LaGrange Post office have bought time and time again from Champion! They were not lying about the excellent service!! I will be coming back time after time! There is no other dealer for me now. When we decided to by my husband a car or truck Todd and Champion Chevrolet will be my only choice! Sincerely, Corina Marrillia More
This team went above and beyond to help me complete the purchase of a 2011 GT 500 convertible. I live 700 miles away from champions and they gave me an incredible deal on the car, had tons of great picture purchase of a 2011 GT 500 convertible. I live 700 miles away from champions and they gave me an incredible deal on the car, had tons of great pictures, even met on a Sunday morning to deliver the car to me and my son so we could make the 7 hour drive home. This is the best buying experience I have ever had, from the manager giving me a great deal, to Bryan's communication, to Melissa in finance giving me warranty options. Everyone was very honest and very pleasant to deal with. I will drive 7 hours to buy from then again! More
My husband and I found a deal we couldn't pass up at Champion. We weren't looking to purchase right away, but knew we wanted to buy a Nissan 350Z. Champion had the vehicle so we decided to take a look. Champion. We weren't looking to purchase right away, but knew we wanted to buy a Nissan 350Z. Champion had the vehicle so we decided to take a look. I spoke with Todd initially on the phone to ensure the vehicle was still on the lot and how late they would be open for us to still make the hour drive to the lot. We were greeted by Todd when we arrived and he already had the keys to the vehicle in his hand upon our arrival! He copied my license and sent us on our way for test drive, just my husband and I. Todd trusted us immediately to take the vehicle out on our own and that was huge for me. We had the opportunity to drive it and explore the vehicle on our own. When we arrived back to the lot, Todd greeted us again inside and we got to work on crunching the numbers. We had done our homework on this vehicle and for the miles/price, we couldn't pass it up.Through the entire experience, Todd was not pushy, he was extremely friendly and answered every question we had. Todd made this experience easy and so stress free. This is the easier car buying experience I have ever had, and I have purchased 4 or so vehicles from various other places in the past. Even though we kept Todd well past closing hours so we could close the deal, he kept a positive attitude and was very easy to chat with on the side. I would recommend Todd and Champion Chevrolet Buick GMC to anyone! Thanks for the great experience. More
Vickie Ireland is the consumate professional. We bought a new 2014 Buick and she took an inordinate amount of time to explain all the nuances of our new car.She was very articulate and explained over and be new 2014 Buick and she took an inordinate amount of time to explain all the nuances of our new car.She was very articulate and explained over and beyond anyone we have ever dealt with. We were Buick Riviera owners for years until they stopped making them. We weren/'t just looking for a new car, we were looking to have a lifetime relationship with one dealership and sales professional. Champion and Vickie exceeded all our expectations. Honesty, integrity, and having the ability to explain the product so we could understand meant everything to us! She navigated us through the entire experience and introduced us to the other professionals at the company. They are based in LaGrange and it is a grass roots area, if someone wants fantastic service and someone they can relate to and trust Vickie Ireland and Champion exceed all boundaries for excellence. More