Champion Chevrolet Buick GMC Kingsport - Service Center

Under new management recently. My past experience with the service area and body shop were positive. Met the new owner and the sales consultant was pleasant to deal with. Overall a My past experience with the service area and body shop were positive. Met the new owner and the sales consultant was pleasant to deal with. Overall a pleasant experience. More

Went in for an oil change and tire rotation and it comes with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck there 2 days they would try to work it in the advisor showed no concern that they miss the brakes on the inspection or seem to care I emailed the service manager and I got a "form letter" answer were trying to come up with a way to track the inspection and he had no record of the inspection. I'll tell you when it was Coutersy Chevrolet I gotvan inspection sheet and an explanation every time. I had to take it to Firestone auto care to get it looked at at the brakes were bad enough to require rotors and they were groved so deep they had to be replaced. I was getting ready for a long road trip with family and this problem they didn't see could have caused a serious accident. I had to email the president and vice president which I got a message from the vice president saying he had taken care of it and that he would like to give me a complimentary oil change. Unsure if I trust them to service my truck again if they are so careless as to miss the brakes being worn out and not say anything. More

Everyone was courteous and willing to accommodate me. I worked with Nina and Lindsey. I can recommend Champion Chev, Buick, GMC. I worked with Nina and Lindsey. I can recommend Champion Chev, Buick, GMC. More

Mechanics are great and the service desk is wonderful. I will always be back to the dealership I will always be back to the dealership More

Service in a timely manner. Plus no messy fingerprints or messing in the car. Always a pleasant experience. Plus no messy fingerprints or messing in the car. Always a pleasant experience. More

Excellent service department. Provided a ride for me back to the dealership. Very helpful for me Provided a ride for me back to the dealership. Very helpful for me More

Don't have a response for here. Thank 😊 you. They were great worked me in quickly. Thank 😊 you. They were great worked me in quickly. More

People friendly but don't think you should have to wait three hours to get a oil change three hours to get a oil change More

They were friendly, had great communication, efficient, and quick. Thank you for everything. Will go back if needed to this location! and quick. Thank you for everything. Will go back if needed to this location! More

I was worried when this location sold to new owners, but I have been pleasantly surprised. I've been dealing with Aaron, and he has been great with getting things done for me. Thank you. I have been pleasantly surprised. I've been dealing with Aaron, and he has been great with getting things done for me. Thank you. More