Champion Chevrolet Buick GMC Kingsport - Service Center

I went in to look at some cars and they gave me a good deal on my trade in that I couldnt turn down the trade. T hey were very good deal on my trade in that I couldnt turn down the trade. T hey were very good More

Good people=good employees=good business= more profit=more money for employees and owners= satisfied custermers profit=more money for employees and owners= satisfied custermers More

Took over 1. 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my first time so I will give them another chance. More

Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More

I was extremely surprised when I saw the sign announcing a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and petty charge from a business of your size. We have been customers of Courtesy for 40 years, but this makes me wonder your loyalty to your customers. More

The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More

Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. More

I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that. They said they will get to it when they can.so it was ready the same day.cant get any better than that. More

Jamie the sales manager was a great help and explained the vehicle to us in full detail the vehicle to us in full detail More

Feel very much that they put a lot of thought in what was best for me to give me the best experience possible. Wait was not bad either. best for me to give me the best experience possible. Wait was not bad either. More