Champion Chevrolet Buick GMC Kingsport - Service Center

Quoted one price and changed another for a simple service. Probably won't be back. service. Probably won't be back. More

I came in to get my Heated Steering Wheel retrofitted. Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t workin Was only there for 30 mins and was told my retrofit/recall was complete. Got home and realized I couldn’t find the button for it and it wasn’t working with my remote start. Looked it up and they were supposed to replace my entire steering wheel with one that has the button for it. Tried calling the dealership back and never could get a hold of anyone. I have no idea what they did to my truck, but it was definitely not what I came for. More

I still have message of service tire monitoring system showing. The right rear is the only one not giving a reading. I don't drive to Kingsport very often. Therefore if I can do something myself to fix th showing. The right rear is the only one not giving a reading. I don't drive to Kingsport very often. Therefore if I can do something myself to fix the problem, please let me know. I had to turn on the trip odometer myself, If they had done so , they would have seen there was a problem. This may help someone else knowing and instructing the tire people. More

They were wonderful no appointment but took my car strait back right away and fixed back right away and fixed More

I went in to look at some cars and they gave me a good deal on my trade in that I couldnt turn down the trade. T hey were very good deal on my trade in that I couldnt turn down the trade. T hey were very good More

Good people=good employees=good business= more profit=more money for employees and owners= satisfied custermers profit=more money for employees and owners= satisfied custermers More

Took over 1. 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my 5 hours for an oil change and tire rotation with an appointment. Did not adjust my air pressure once they rotated tires. Staff was nice, this was my first time so I will give them another chance. More

Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More

I was extremely surprised when I saw the sign announcing a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and petty charge from a business of your size. We have been customers of Courtesy for 40 years, but this makes me wonder your loyalty to your customers. More

The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More