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Champaign Ford City

Champaign, IL

Overview
Reviews
4.8
499 Reviews
Contact Dealership

701 W Marketview Dr

Champaign, IL

61822

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Showing 499 reviews

April 14, 2023

Could had been a bit more negotiable. Not much room for negotiation . Also had no floor mats , in vehicle. More

by Burton.bjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, dean
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Apr 20, 2023 -

Champaign Ford City responded

Thank you for taking the time to send us your honest feedback. It is discouraging to hear that you had anything less than a stellar experience at Champaign Ford City. Please let us know if you have any additional questions or concerns about your recent visit. Take care.

April 12, 2023

Explained things to me. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. More

by Pat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 13, 2023 -

Champaign Ford City responded

Thank you so much for your feedback and letting us know how we did. We sincerely appreciate it and hope that we can be of service to you again in the future! If you ever have further questions, please don't hesitate to reach out; we're happy to help!

April 06, 2023

Nice clean and courteous. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. More

by Dave kaeding
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary , chuck
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Apr 08, 2023 -

Champaign Ford City responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Champaign Ford City for your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

April 03, 2023

They have done a good job during/ since Covid with employment limitations. I appreciate the service staff More

by cindenz
Recommend Dealer
Yes
Employees Worked With
Javier, Brad
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Apr 03, 2023 -

Champaign Ford City responded

Thank you for your rating and feedback! We appreciate your business and hope to be of service to you in the future. Have a wonderful week!

March 29, 2023

The service department always provides excellent service every time. Couldn’t be happier two thumbs up! More

by Bossman1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javi
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Apr 01, 2023 -

Champaign Ford City responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Champaign Ford City for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

March 28, 2023

Very good to work with they done everything. They said he was gonna do. I appreciate that. Keep up the good work. Thanks, William. More

by electricman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
It’s been a month forgot his name, but he was excellent five star
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Mar 30, 2023 -

Champaign Ford City responded

William, thank you so much for leaving such a great review and high star rating. We appreciate your business and hope to be of service to you in the future. Safe travels!

March 27, 2023

They made me feel very appreciated as a customer and valued my business. It was a great experience and worth the 2 hour drive to get there. We will be back when we shop for my wife's new car. More

by angryduckcalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Button
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Mar 27, 2023 -

Champaign Ford City responded

Thank you for taking the time to leave us your feedback about our customer service! If you have any additional needs or questions, we're more than happy to assist you. We look forward to working with you in the future! Safe travels!

March 27, 2023

Everyone especially, Efrem and Dean, were very friendly, patient, and helpful during the complete purchasing/trading process. More

by Jill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrem, Dean
Report | Print
Mar 29, 2023 -

Champaign Ford City responded

We are happy we could make your experience a positive one, Jill! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2023

Just what we were looking for. free tank of gas & free oil change wow! This was a used vehicle. Salesman was not pushy & greatly knowledgeable. He was like dealing with a friend tha More

by John Hannah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gayle
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Mar 29, 2023 -

Champaign Ford City responded

We are happy we could make your experience a positive one, John. Here at Champaign Ford City, we value our customers and we look forward to seeing you on your next visit. Take care!

March 25, 2023

Very good experience, will return in the future! ! all phases very well organized and prepared for business. More

by raymcclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt,
Report | Print
Mar 27, 2023 -

Champaign Ford City responded

This is wonderful to hear! Thank you very much for taking the time out of your busy day to send us this feedback -it's truly appreciated. Please let us know what we can do for you in the future. Have a wonderful week!

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