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Champaign Ford City

Champaign, IL

4.8
491 Reviews

701 W Marketview Dr

Champaign, IL

61822

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Showing 491 reviews

January 16, 2025

Chuck and everyone else at the dealership were awesome. I was short on time and they got me out of there as fast as any dealership ever has. More

by c.lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck
Jan 16, 2025 -

Champaign Ford City responded

Thank you for the kind words! We're delighted to hear that Chuck and the team provided you with efficient and excellent service. We know your time is valuable, and it’s great to hear we could make your experience quick and seamless. We look forward to assisting you again in the future!

January 15, 2025

Excellent quality of vehicles with great service. The sales staff were courteous and friendly. Would highly recommend!! More

by Trnrjss4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 15, 2025 -

Champaign Ford City responded

Thank you for your wonderful feedback! Your recommendation means the world to us! Please let us know how we can be of service to you in the future. Take care!

January 06, 2025

Great experience! Answered all my questions and provided details I was not aware of. Easy buying process too! More

by Kietzmaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 06, 2025 -

Champaign Ford City responded

Thank you for sharing your positive feedback! We're thrilled to hear that our team was able to answer all your questions and provide valuable details to enhance your experience. Making the buying process easy and straightforward is always our goal, and we’re glad we could deliver that for you. We appreciate your business and look forward to serving you again in the future!

January 06, 2025

The heated seat on driver’s stopped working so I took my car to Ford for repair. I paid $380. and the next day I discovered the heated set wasn’t fixed. Now I am told that the seat cushion needs to be repl More

by rcfish47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Van Buskirk
Jan 06, 2025 -

Champaign Ford City responded

Please email fordsocialmedia@fordcityusa.com with your full name and contact info so that we can look into this and follow up with you. Thank you!

January 02, 2025

I recently purchased a Used Truck, and it exceeded my expectations. I knew what they gave the previous owner, and I paid more but it was worth it. They run all their used vehicles through their excellent More

by TEADS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bensyl, Levi Miller
Jan 02, 2025 -

Champaign Ford City responded

Thank you for sharing your positive experience with us! We're glad your truck exceeded your expectations and that our team took great care of you throughout the process. Our service department works hard to ensure every used vehicle is in excellent condition, and it’s wonderful to hear you noticed those efforts. Your loyalty and recommendation mean so much to us, and we’re excited to assist you again whenever you need us!

December 09, 2024

The friendly staff and ease of the buying experience was second to none. Thank you ! More

by sns_landscaping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Reynolds
Dec 09, 2024 -

Champaign Ford City responded

This is great to hear; thank you so much for taking the time to send in this awesome feedback! Happy Holidays!

December 03, 2024

Fair honest and helpful. Buy here because I trust them. Dean and Bill Green and Levi are great and easy to work with. My family has bought many cars from Ford City and has More

by Edwachala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Green, Dean , Levi
Dec 03, 2024 -

Champaign Ford City responded

Thank you for your loyalty and trust in Ford City! It’s always a pleasure working with your family, Ed, and we’re grateful for your continued support. If there’s anything we can do to keep making you happy with your vehicles, please don’t hesitate to let us know!

November 21, 2024

Champaign ford city is great to work with -- help finding a quality used car. Cleaned and ready to drive at pick up More

by dyenny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter Hoult
Nov 21, 2024 -

Champaign Ford City responded

Thank you so much for taking the time to send in this praise; we're so glad you had a great experience! Take care!

November 07, 2024

I feel very comfortable with Ford City that they are(will) be checking my Auto over completely and I will not encounter any unexpected problems. More

by Scotties
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gale Chaney
Nov 07, 2024 -

Champaign Ford City responded

Thank you for your trust in us! We’re committed to providing thorough, reliable service, and it’s great to hear that you feel confident in our care for your vehicle. Our team takes pride in ensuring everything is in top shape so you can drive with peace of mind. We’re here whenever you need us!

October 15, 2024

Management and sales personnel are very pleasant, knowledgeable and responsive. Always great customer service. We stick with this dealer even though we live away because of the great customer servi More

by rzindars3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean and Gale
Oct 22, 2024 -

Champaign Ford City responded

Thank you for your loyalty and for sharing such positive feedback! We’re thrilled to hear that our teams great customer service has kept you coming back even from a distance. It’s our pleasure to serve you, and we truly appreciate your continued trust in us. We look forward to taking care of your needs for many more years!

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