Champaign Chrysler Dodge Jeep Ram - Service Center

Outstanding Service, Very Friendly, Outstanding Experience I did not buy my van from this dealer because I live 2.5 hours away. I was in Champaign on a Saturday visiting my daughter for Dads Weekend at the Un I did not buy my van from this dealer because I live 2.5 hours away. I was in Champaign on a Saturday visiting my daughter for Dads Weekend at the Univ. of Illinois. My key FOB did not function after the football game. I called this dealership and they did their best to help me over the phone. This did not work so my daughter was able to borrow a car so we could visit the dealership around 4 PM. The parts department was closed so a salesman (Jake Hendershot) offered to help me. Jack went into the parts department and found a battery for my Key FOB. He then took apart the Key FOB and inserted the battery and then he tested the battery. Everything was thumbs up. When I went back to my van the key FOB still did not work. I called the dealership and they recommended a lock smith and they provided me their contact information. I called the locksmith and they arrived at my van within 15 minutes. They were able to open the van and I was able to drive the van. Even though I did not buy my van from Jack Hendershot he gave me the Gold Star Outstanding Service. I have 2 daughters that live in Champaign so I know my next 2 cars will be purchased from Jake Hendershot. The General Manager was also very helpful. My thanks go to Jake Hendershot and the GM, Dale Hendershot. More