Champaign Chrysler Dodge Jeep Ram

Happy with the service I had a great experience with Champaign Chrysler Dodge Jeep Ram. They have a great selection of vehicles at very reasonable prices. Cassidy Baker was I had a great experience with Champaign Chrysler Dodge Jeep Ram. They have a great selection of vehicles at very reasonable prices. Cassidy Baker was very helpful and did not try to pressure us into buying a vehicle. She took the time to figure out what we were looking for and helped us find the best fit. More

Easy to do business with! I knew what I wanted ahead of time before I visited and Jeff Sidell wasted no time putting me in the vehicle I had my eye on and helped make the proce I knew what I wanted ahead of time before I visited and Jeff Sidell wasted no time putting me in the vehicle I had my eye on and helped make the process of trading in my vehicle simple and efficient. More

Eric Webb was very helpful! Eric helped us select the vehicle we wanted. He is very nice, patient and courteous, with a good attitude. He's a great salesman. We selected a Jeep C Eric helped us select the vehicle we wanted. He is very nice, patient and courteous, with a good attitude. He's a great salesman. We selected a Jeep Cherokee and enjoy it very much. We are very satisfied and will refer others to him. The Brandon's, James and Lou More

Incompetent staff We purchased a used car from this dealer. The two important things to note is that the staff is dishonest and incompetent. They claimed repeatedly We purchased a used car from this dealer. The two important things to note is that the staff is dishonest and incompetent. They claimed repeatedly that it was a one owner used car, but the CarFax did not support that, and right in the glovebox was a sales contract with Champaign Chrysler, and state vehicle registration papers, from a second buyer who paid monies and actually did put 6000 miles on the car. They claimed that technically the buyer did not buy it because it was never titled in their name. Still, wouldn't you think it worth mentioning that someone made a down payment, took it home, registered it, and drove it 6000 miles? Not until I pointed out the discrepancies did I get more of the story. The dealership literally sneaks in a $200 "VIN etching' into your final price without asking whether you want it. It is wise to carefully review the final papers carefully before signing. The sales staff generally seems to have little clue how the whole business operates. The salesperson , in the absence of the business manager, could not explain exactly how the payment would be accepted, what papers I should receive, where a second set of keys might be, and on and on. I can't believe they sell cars here everyday and don't know much about the process. The salesperson promised a follow up about when the last oil change was done on the car, I was also promised that the staff would contact the previous owner for possible information about the missing set of keys. But of course I never heard another peep out of them. More

A Good Experience I came alone to this dealership to trade. The salesperson was very nice to deal with, the building was completely clean and nicely furnished. As a w I came alone to this dealership to trade. The salesperson was very nice to deal with, the building was completely clean and nicely furnished. As a woman, I appreciated not having a prolonged haggling experience. There was an ample amount of inventory to see. The whole thing was much easier than I had experienced before! More

JOYFUL EXPERIENCE Jake was very personable and considerate. If you asked him a question and he was not sure of the answer he said we will find out. he talks to you not Jake was very personable and considerate. If you asked him a question and he was not sure of the answer he said we will find out. he talks to you not at you. even though my husband does not drive Jake made sure he was included in all the conversations. if I was to buy another vehicle there I would ask for Jake and I will recommend Champaign Chrysler to friends and family and also recommend Jake as the sales person. THANK YOU JAKE Frances R Webb More

Fine experience We recently traded in our vehicle for a used Dodge Caravan. We were on a budget with a maximum of $6000 to spend (in addition to our trade in). Our We recently traded in our vehicle for a used Dodge Caravan. We were on a budget with a maximum of $6000 to spend (in addition to our trade in). Our salesman Eric Webb worked with us to find a vehicle that fit our needs and our budget. We are rating this as 4 stars instead of 5 only because we made it clear that money was our primary limiting factor, and instead of immediately searching for a vehicle with that in mind, we wasted time looking at vehicles outside our price range. More

Bought 2 Went in to see about trading my 2011 F-150 and I was so pleased with the service and sales team...and interest rate they were able to secure for me, I Went in to see about trading my 2011 F-150 and I was so pleased with the service and sales team...and interest rate they were able to secure for me, I not only traded my 2011 F-150 but I also traded my wife's 2012 Explorer. Sales manager David was awesome to work with. We will never shop around again, Champaign Chrysler will be the first place we visit from here on out when it's time to purchase a new vehicle. Would highly recommend this dealership to anyone looking to purchase a new or used vehicle. More

Love this place Went in to look at vehicles after being at several other dealerships and this place stood out as soon as we got out of our vehicle up until the time w Went in to look at vehicles after being at several other dealerships and this place stood out as soon as we got out of our vehicle up until the time we left the dealership in our new car! I was treated great and wish I would have found this dealership years ago! I would recommend seeing David Nelson for all your future car buying needs, this guy was fantastic. More

Real people not fake car salesman Awesome experience. My wife wanted a Velvet Red Pacifica L-Plus they has one in stock. I drove 100 miles because they wanted to sale me the van for Awesome experience. My wife wanted a Velvet Red Pacifica L-Plus they has one in stock. I drove 100 miles because they wanted to sale me the van for a fair price. I usually have to negotiate hard to get a fair price -all negotiations were through email since I was so far away. Brian knew about where I was at on price and gave me a better deal than I was expecting and the new Pacifica and for my trade. Like I said they knew I was 100 miles away and wanted my business. Jake and Brian were both easy going- I felt very comfortable being around them. The atmosphere at the dealership is very low key- no pressure to buy now! Jake and Brian are the type of guys you could sit around and chat with all day! More