Champ Motors

I have entered my seventh decade and have purchased many vehicles oer the years, new and used. I wanted to let others know that I just had one of the best, if not the best, vehicles purchase experiences. vehicles oer the years, new and used. I wanted to let others know that I just had one of the best, if not the best, vehicles purchase experiences. It was with Champ Motors. In this era of the ability to buy vehicles from around the country with online services like Cargurus, Carmax, Carvana, etc. I use Cargurus and found an ideal vehicle at Champ Morots. I was impressed at their extensive inventory of upper-end cars, SUVs, trucks, etc. The sales manager I worked with was Chris who was excellent, curoteous, helpful and professional;. Was able to work out a terrific price and consummated the deal. There was little wrinkle with car transporters as, due to the Iran conflict and leap in oil/gs prices, carriers were jacking their rates. However, Chris found a terrific carrier for a reasonable price and it was delivered to my home. The vehicle (BMW) was exactly as seen in their many pictures and the description of it. Like I say, one of the most if not the most pleasurable and easy vehicle purchase experience. I am encouraging friends and family anyone reading this to check them. And tell them “I was referred by Mr. Fett” and they will give you special attention More

Do I have to leave 1 star? I purchased the vehicle back in september of 2023. After a few texts and emails we agreed on a price which included a 3 month powertrain warranty. I purchased the vehicle back in september of 2023. After a few texts and emails we agreed on a price which included a 3 month powertrain warranty. This vehicle purchase was completely online. I told the dealer multiple times about my concerns with not being able to test drive the vehicle or look the vehicle over prior to purchase. He reassured me everything with the vehicle was in good working order. I took the chance and purchased the vehicle and had it shipped to my residence. Upon on receipt of the vehicle everything looked good on the exterior, maybe a few scratches and so on, but that is to be expected with a used vehicle. I then took the vehicle for a test drive about 10 miles in total and everything seemed fine. I parked the vehicle for maybe 30 minutes and drove it again and the check engine light came on. I proceded to take the vehicle to get it scanned for the code and it indicated a faulty catalytic converter. Isn't it pretty weird that it only took two starts of the vehicle for the light to come on. For those of you that are unfamiliar with check engine lights, a check engine light can be cleared and it may take around 4-5 restarts for the light to come on again. This is pretty evident thats what happened here. I contacted the dealer and of course he had all kinds of excuses of what could have happened. Blaming the shipper and saying it wasn't on when it was loaded on the shipping trailer. Of course it wasn't, they cleared the code and then shipped it to me. Furthermore the vehicle was shipped to me with all the middle and back row seats folded down. I thought this was a little strange as well. My son then wanted to ride in the front and when he tried to move his seat back he didn't have enough room. I then got out and tried to fold all the seats up and they all went up except the one directly behind the front passenger's seat. After multiple tries I still couldn't get it to release back into position. So I let the dealer know about that issue as well and of course more excuses and more far fetched claims came. They said that they were unaware of the issue, it could have happened during detailing, maybe the shipper put the seats down for shipping. The same old B.S. So now I guess I bought a five passenger vehicle instead of a seven passenger vehicle with a bad catalytic converter. The total estimate for repairs is $2000. This don't even count the noise i'm now hearing from the front end. They offered me $500 for repairs or I could ship the car back and be out over $1400. This place is such a joke. Make sure you read all the reviews about this place and don't deal with them at all, they are highly untrustworthy. Here is how they do business. They get nice cars with issues at a cheap cost and they do not fix those issues, they just cover them up and then you have to pay for them to get fixed after the purchase. If you had a bad experience with them, which it seems a lot of people have here are some options to keep in mind. -Contact your local attorney general consumer protection department -Take them to small claims court -Make it known to others via facebook, google, yelp and other social media avenues that this business is untrustworthy -Contact the Better Business Bureau - If you are local stand out in front of the business on a busy day with a sign stating how they are untrustworthy -Help others anyway possible to beware and look for a vehicle elsewhere STAY AWAY, AND TELL EVERYONE ELSE TO STAY AWAY!!! More

I am in a wheelchair I was purchasing a vehicle from champ motors the car started leaking before I even left the parking lot after signing papers but I never left the parking lot they told me that I had champ motors the car started leaking before I even left the parking lot after signing papers but I never left the parking lot they told me that I had to take the vehicle that it was mine and they would not take it back they were real nasty and disrespectful and I feel they discriminated me as being disabled in a wheelchair and it hurt my feelings More

Due diligence Listen to these reviews. I had 15k upfront for a Lexus ES 350.. I told Scott on Friday that I was on my way to get the vehicle. They had already calle Listen to these reviews. I had 15k upfront for a Lexus ES 350.. I told Scott on Friday that I was on my way to get the vehicle. They had already called the bank, knew they'd get the check. I get there and they want me to actually wait until they have check in hand.. It was a holiday weekend. So, that meant Tuesday. Had a rental due back Monday.. They don't care. I walked off the lit.. Took my money elsewhere. BTW... They really push the service plans bc they know the cars are going to have issues. I am glad I found out prior. More

DONT DO IT !! Unless you are looking to buy your car cash, DONT DO IT ! And even if you are buying it cash. Take it to be Inspected first. Alex is very friendly whe Unless you are looking to buy your car cash, DONT DO IT ! And even if you are buying it cash. Take it to be Inspected first. Alex is very friendly when your coming to look at the cars. But once your in a deal with him. He is very selfish and does everything on his time and that’s even if he does that. So be very careful. More

Very poor after sales service! Once you bought a vehicle from this dealership, you are on your own. The owner ( ALEX) don't like to answer back your calls or text messages promptly, Once you bought a vehicle from this dealership, you are on your own. The owner ( ALEX) don't like to answer back your calls or text messages promptly, it looks that he does not like to provide superior customer service after a sale was done.He does not honor what he said to you during the sales process, for him is not a priority.so, Next time you are shopping around to buy your next car,please double check on him before closing the sale because these guys, ALEX and his Coworker is working there in the lot,looks very friendly apparently when you go there to look their cars,but once the deal is closed,basically you are on your own. A lot of patience is required to deal with them. More