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Chalmers Ford
Rio Rancho, NM
504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 504 reviews
February 03, 2021
Hi my name is Jose and I have the worst experience in the body shop they do ugly job on my vehicle and the supervisor Larry don’t have a actitud to deal whith customers sted he was trying to figh with me and body shop they do ugly job on my vehicle and the supervisor Larry don’t have a actitud to deal whith customers sted he was trying to figh with me and he want me to said thanks wen he do the ugly ugly job on my veicle and sted to fix it he wants me to deal whith the insurance I don’t recomend at all the shop and the customer service More
by Jose
Employees Worked With
Larry from body shop
January 21, 2021
Just bought our 4th car from Don Chalmers Ford. We have come to expect the highest level of service and courtesy from all individuals. My desire for a particular color of car with all the safety features come to expect the highest level of service and courtesy from all individuals. My desire for a particular color of car with all the safety features my husband wanted for me made the search a challenge. Ken kept on the search and together we found just the perfect car for me. John make taking the car home so easy finding the lowest percentage rate for us. Couldn't ask for more but there is more. Over the years we have dealt with many fine individuals who represent the highest quality in service and courtesy. It is a further ride to return to Chalmers but we always know we will receive quality work and helpful information in caring for our cars. I might add that I just sold my previous Ford 500 after 16 years! It sold in 30 minutes due to the great condition it was in That speaks volumes for the service that it received. I had other options in purchasing a new car but for me, it is Don Chalmers all the way!! More
by Jim and Sarah
Employees Worked With
John Navelli, Ken Willard
January 06, 2021
This place is a "Rip Off". They did not give me the buyers statement until weeks after I paid cash and took delivery of the vehicle. It was written so I had to pay tax on an amount I didn't paid for th buyers statement until weeks after I paid cash and took delivery of the vehicle. It was written so I had to pay tax on an amount I didn't paid for the Vehicle. Buyers beware. More
by marisi800.cmc
Employees Worked With
Edward Herrera
January 03, 2021
John Fife has taken exquisite care of me and my family members for 30 years Everyone at the dealership was 5 stars the evening we did our deal Jackie in finance is also outstanding I highly recommen members for 30 years Everyone at the dealership was 5 stars the evening we did our deal Jackie in finance is also outstanding I highly recommend the dealership More
by Mike Mcc
Employees Worked With
John Fife, Jackie Sidden
December 19, 2020
Great job, appreciate everything, Trent Durham did an awesome job of getting car in, looked at, and repaired, He kept me advised on needed repairs and looked up and did things above and beyond! Thanks ag awesome job of getting car in, looked at, and repaired, He kept me advised on needed repairs and looked up and did things above and beyond! Thanks again for the excellent service! More
by briguytucker
Employees Worked With
Trent Durham
December 17, 2020
Since I moved to NM in the early 1990s, I have seen and bought several cars from Chalmers Ford. They are always considerate of what I have wanted in my new car and have delivered each time. Excellent Deale bought several cars from Chalmers Ford. They are always considerate of what I have wanted in my new car and have delivered each time. Excellent Dealership. Thanks Benny and everyone else involved. More
by lou_and_sue
Employees Worked With
Benny Diaz
December 17, 2020
I will avoid Don Chamlers Ford moving forward. Took my truck in to have it's high pressure fuel pump replaced, along with vaccum lines and in the process they completely messed up my AC system, and also d truck in to have it's high pressure fuel pump replaced, along with vaccum lines and in the process they completely messed up my AC system, and also did not replace the vacuum lines that I paid for. They actually missed bolting the cab bolts onto the frame of the truck which could have led to a very unfortunate and life threatening issue. After speaking with their leadership team they fully back the poor craftsmanship of their staff and claim ZERO ownership of the issues caused. With the exception of their GM my attempts to have them reconsider were met with nothing but a total tone of indifference. This is NOT what the FORD experience should be. More
by Jermaine719
Employees Worked With
Andy Strebe
December 09, 2020
I have had the opportunity to have my 2018 Ford focus worked on at Chalmers Ford, and on both occasions Trent has been my service advisor. He has done an outstanding job as a service advisor, and I will worked on at Chalmers Ford, and on both occasions Trent has been my service advisor. He has done an outstanding job as a service advisor, and I will always request him as my service advisor on future appointments at Chalmers Ford. Michael More
by Michael
Employees Worked With
Trent Durham
December 03, 2020
Everything about this service department is excellent. From making an appointment to completion. JC was so professional and clearly explained everything I needed to know. From making an appointment to completion. JC was so professional and clearly explained everything I needed to know. More
by Pam
Employees Worked With
James Cordova
December 03, 2020
Great service and friendly people. They took care of my car service. And Brandon was very polite.🌹 Thank you and we will be back next service. car service. And Brandon was very polite.🌹 Thank you and we will be back next service. More
by Ortiz
Employees Worked With
Brandon Avalos
