Chalmers Ford

Last months service on my King Ranch can only be described as a scene from Ferris Buelers Day Off... Poor experience on warranty work with damage done to vehicle. I took my new truck in for warr described as a scene from Ferris Buelers Day Off... Poor experience on warranty work with damage done to vehicle. I took my new truck in for warranty work. After it was kept a week I was asked to pick it up pending arrival of additional parts (reason for service had still not been repaired). When I picked up the vehicle, it had been struck on the front bumper. Multiple test drives wasted a 1/4 gallon of diesel. I had oil all over the front dash, floor mats, carpet, exterior paint, and front and rear king ranch leather seats! The exterior of the truck was completely covered in metal grinding shavings from whatever repair most likely had been done in the bay next to it. After repeatedly attempting to contact the GM, service manager, and shop forman, I finally received a call back from the GM (never even received a call from the service or shop mgrs). I checked the GPS and fordpass stats to see the truck had been taken to the next town over, the turbo PSI had been maxed out, and they were averaging less than 11mpg horse beating the xxxx out of my 83k truck. To date no one can explain what the front bumper impact occurred from. Had to file a police report to make sure the truck wasn't involved in a hit/run while out on the road. Ive done business with Chalmers for years and this was highly unexpected. Even worse was the lack of response. More

I always go to Don Chalmers to start the hunt for a new car. And Brandon in Service is my go to service advisor, and if he is not available I go to Diana Treet.. When they tell me when the car will be back car. And Brandon in Service is my go to service advisor, and if he is not available I go to Diana Treet.. When they tell me when the car will be back in service I can depend on that. More

Hi my name is Jose and I have the worst experience in the body shop they do ugly job on my vehicle and the supervisor Larry don’t have a actitud to deal whith customers sted he was trying to figh with me and body shop they do ugly job on my vehicle and the supervisor Larry don’t have a actitud to deal whith customers sted he was trying to figh with me and he want me to said thanks wen he do the ugly ugly job on my veicle and sted to fix it he wants me to deal whith the insurance I don’t recomend at all the shop and the customer service More

Just bought our 4th car from Don Chalmers Ford. We have come to expect the highest level of service and courtesy from all individuals. My desire for a particular color of car with all the safety features come to expect the highest level of service and courtesy from all individuals. My desire for a particular color of car with all the safety features my husband wanted for me made the search a challenge. Ken kept on the search and together we found just the perfect car for me. John make taking the car home so easy finding the lowest percentage rate for us. Couldn't ask for more but there is more. Over the years we have dealt with many fine individuals who represent the highest quality in service and courtesy. It is a further ride to return to Chalmers but we always know we will receive quality work and helpful information in caring for our cars. I might add that I just sold my previous Ford 500 after 16 years! It sold in 30 minutes due to the great condition it was in That speaks volumes for the service that it received. I had other options in purchasing a new car but for me, it is Don Chalmers all the way!! More

John Fife has taken exquisite care of me and my family members for 30 years Everyone at the dealership was 5 stars the evening we did our deal Jackie in finance is also outstanding I highly recommen members for 30 years Everyone at the dealership was 5 stars the evening we did our deal Jackie in finance is also outstanding I highly recommend the dealership More