Chalmers Ford
Rio Rancho, NM
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This was the best car purchasing experience I have ever had, and I've purchaced quite a few cars in the past 25 years. The salesman picked my wife and I up at the hospital for the test drive, so they new had, and I've purchaced quite a few cars in the past 25 years. The salesman picked my wife and I up at the hospital for the test drive, so they new we didn't have any transportation. They did not exploit that to raise their bottom line. The negotiation didn't revolve around the manager game. Delivery of the car was done by a service technician walking us through a checklist. Everyone we worked with at the dealership was very professional. More
I've been a BMW/Acura/Honda man for a long time but thought I'd give Ford another shot at my business (recognizing they did NOT take a govt bailout) and I'm glad I did. FIRST CLASS buying experience--a thought I'd give Ford another shot at my business (recognizing they did NOT take a govt bailout) and I'm glad I did. FIRST CLASS buying experience--as good as anything BMW or Acura has ever done for me. Fair Pricing, Fair Trade-in Value--NO BS!!! WOW!! Amy Gonzales is my new favorite car salesman, and the Dealership is outstanding, top to bottom. Finance, New Car prep---professionals all who really acted like they cared. I must tip my hat to the owners for creating a thoroughly professional and 'square deal' place to do business. No fussing, no arm twisting---Drove home in my new Ford with a smile on my face tonight! More
David, my sales consultant, walked me through the whole process with ease. He was very warm, genuine, and totally focused on helping me to have an easy and great experience buying my first car. Jackie, the process with ease. He was very warm, genuine, and totally focused on helping me to have an easy and great experience buying my first car. Jackie, the finance manager, worked her magic and made the financing happen. She was kind, straight-forward, and worked hard to get me a great deal. Thanks to you both! More
David was very knowledgeable with Don Chalmers operation and the Ford products. We have always been Chevrolet car buyers but our experience with David Piazza and Don Chalmers has made us Ford buyers. When and the Ford products. We have always been Chevrolet car buyers but our experience with David Piazza and Don Chalmers has made us Ford buyers. When we are ready to purchase our next vehicle David will be the person we will call. He was very professional, courteous and made buying an automobile a plesant experience. We have referred all our friends and family to David. More
I have bought 8 cars from David Piazza.This sales person I have bought 8 cars from David Piazza.This sales person went above and beyond the call on every sale with me and my wife. David is very polite and I have bought 8 cars from David Piazza.This sales person went above and beyond the call on every sale with me and my wife. David is very polite and helpful. This is why we go back and purchase from David Piazza. I would not go anywhere else , unless David went to another car dealership to sell there. I ask for something that needs to be done to a car before I purchase it and he makes it happen. I have sent many customers to David, and they are all happy with the services he has provided for them. More
Overall, superb customer service, exceptional informational facts, quality product shown by Mr. Yebra resulted in an AWESOME investment. In detail, warm and friendly environment, Mr. Yebra was v informational facts, quality product shown by Mr. Yebra resulted in an AWESOME investment. In detail, warm and friendly environment, Mr. Yebra was very professional and well-dressed gentleman. He offered knowledgeable facts when assisting me to find a suitable vehicle, and very patient well I was test driving vehicles. He demonstrated the features and benefits of all the vehicles, I test drove. Mr. Yebra and the finance department negotiated a price, terms and conditions that made my purchase a pleasant experience suitable to my financial needs as well as my vehicle requirments. More
Flavio was very professional, patient, and helpful. I'm still in the process of deciding what style of vehicle I want to buy. I very much appreciate not being hammered or pressured to make the quick decisi still in the process of deciding what style of vehicle I want to buy. I very much appreciate not being hammered or pressured to make the quick decision. More
I have always been treated well at this dealership and would recommend it to anyone. Everyone at the dealership seem to care about all types of service to the customer. would recommend it to anyone. Everyone at the dealership seem to care about all types of service to the customer. More
I have been in the market for a new Explorer for several weeks. After initially talking with Patrick and going on a test drive I thought that he would be able to help me and I would purchase the car I want weeks. After initially talking with Patrick and going on a test drive I thought that he would be able to help me and I would purchase the car I wanted. He never got back to us after telling us about a demo that might fit our needs. I called him and left two messages and finally got a return phone call, but Patrick didn't seem motivated to sell the car. I went in again to negotiate another Explorer I wanted, I was negotiating the price of my trade and we were within a $500 range, but Patrick said the used car manager wasn't in that day and he would have to call me the next day finish negotiations. I left diheartened and never heard back from Patrick with what the used car manager said. I guess Don Chalmer's doesn't want or need my business..... More
Marcos & James are two of the best representatives that a dealer could ask for. Everytime I go in for service they are right there with a friendly smile and greeting. They ensure that my experience that a dealer could ask for. Everytime I go in for service they are right there with a friendly smile and greeting. They ensure that my experience with them is one of honesty and integrity. My work is always done in a timely manner and I completely trust them with all of my work. It is extremely lucky that you have employees of such ilk as these two gentlemen. I tell everyone that I know, regardless of what type of vehicle they drive to go to Quick Lane @ Don Chalmers Ford. Thanks for everything. Larry M. Johnson More