Chalmers Ford
Rio Rancho, NM
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I found the 2006 Highlander Hybrid listing at Don Chalmers Ford through Kelly Blue Book online. I called the dealership immediately. It was Peter Rivas who took my call that night and he has been a Chalmers Ford through Kelly Blue Book online. I called the dealership immediately. It was Peter Rivas who took my call that night and he has been a complete angel and wonderful representative of this fine dealership ever since. Pete made our purchase as seamless and pain-free as possible, MUCH less painful than we could ever have imagined. He really bent over backwards and went the extra mile to make us feel no pressure while we considered the purchase. I must tell you that due to him, we had absolutely no hesitation buying the car from Don Chalmers. We count ourselves truly lucky to have had him as our salesman and are ever grateful to him. We love our car and the deal he made for us. This may sound silly and over-the-top in praise, but we mean every word and are not exaggerating. We had no idea what our experience would be at a car dealership and were worried. Once we met Peter and spent time with him on our long test drive, we knew we'd be okay. We also had the distinct advantage of meeting with Jackie Sidden to facilitate our car financing. Once again, she was truly wonderful and got us a loan better that we had hoped for (we had already been approved at another Credit Union but she made us a much better offer). She also went the extra mile for us when we bumped into a few glitches along the way to finalizing the loan. She was there for us and available every step of the way, holding our hands to the finishing line. We are truly grateful to have worked with her as well. If Peter and Jackie are representative of the kind of staff at Don Chalmer’s Ford, I can’t imagine ever wanting to by a car anywhere else, even if it's another Toyota!!! Bravo and thanks for such a pleasant experience in car purchasing. We will always check with Don Chalmers Ford first if we intend to buy a car, and we will certainly spread the word about the quality of care they deliver to their customers through people such as Pete and Jackie. More
Our salesman couldnt have been better!! He helped with all necessary needs in getting us not only a great deal but an awesome vehicle. i recommend everybody goes to Don Chalmers and buy their vehicle ther all necessary needs in getting us not only a great deal but an awesome vehicle. i recommend everybody goes to Don Chalmers and buy their vehicle there! And if you have a chance, ask for John Wayne Fife! More
Dave Piazza,salesman, immediately went to work to help us get the truck we wanted. We went to the dealership with very specific ideas of what we wanted and Dave worked until he found it. Once we found the get the truck we wanted. We went to the dealership with very specific ideas of what we wanted and Dave worked until he found it. Once we found the vehicle, he again worked very hard to get us a fantastic deal. Dave is very personable and goes the extra mile to make sure that is a very positive experience. Jackie Sidden, finance manager, also went above and beyond to get us the deal we wanted. She knew the price range we were looking for and that we like to get the extended warranty and searched tirelessly to find the best deal for us. I would highly reccomend Don Chalmers for your next vehicle purchase and especially the team of Dave Piazza and Jackie Sidden. You will leave with a smile on your face! More
I've have been at your site getting my 2 ford vehicles serviced for over 3 years. Your service managers are very professional and kind, they work very efficiently and I will continue to use your service. serviced for over 3 years. Your service managers are very professional and kind, they work very efficiently and I will continue to use your service. I appreciate quality and service. Wayne Delora More
John Valdez and his group are very helpful. They do absolutely great job. They care especially John at the welfare of the customers. We are very happy and very grateful that here are honest and good pe absolutely great job. They care especially John at the welfare of the customers. We are very happy and very grateful that here are honest and good people like John and his group. Thank you Chalmers Ford for having such great people in your company. Sincerely, Raymunda Van Hoven 505-554-3782 More
Our experience with Mr.Santillanes is always of great pleasure. This is our 2nd vehicle purchase with Alfred, 5th overall from Don Chalmers Ford, and never had we a more honest, friendly, non-vexing sale pleasure. This is our 2nd vehicle purchase with Alfred, 5th overall from Don Chalmers Ford, and never had we a more honest, friendly, non-vexing salesman than Mr. Santillanes. In all honesty, we visited one dealer prior to calling Alfred, and in that short experience with "the other guys, we realized where the service/sales commitment was. (and thats No Bull!) Don Chalmers is a cut above the rest with the friendly atmosphere from all employees. We will continue to do all our buying from Alfred and Don Chalmers Ford. More
This was the best car purchasing experience I have ever had, and I've purchaced quite a few cars in the past 25 years. The salesman picked my wife and I up at the hospital for the test drive, so they new had, and I've purchaced quite a few cars in the past 25 years. The salesman picked my wife and I up at the hospital for the test drive, so they new we didn't have any transportation. They did not exploit that to raise their bottom line. The negotiation didn't revolve around the manager game. Delivery of the car was done by a service technician walking us through a checklist. Everyone we worked with at the dealership was very professional. More
After purchasing our used vehicle, we discovered a "clunking" noise from the rear of the vehicle. We took it into the Rio Rancho QuickLane, and spoke to James Cordova. After a friendly greeting and co "clunking" noise from the rear of the vehicle. We took it into the Rio Rancho QuickLane, and spoke to James Cordova. After a friendly greeting and conversation, Mr. Cordova assured us that everything will be fine and even offered a loaner car at NO CHARGE!!. We left the facility knowing our vehicle was in good hands. That afternoon, we recieved a call from Mr. Cordova explaining the issue with the vehicle, and that it was covered under our warranty! WOW!! He explained that parts did have to be ordered and promised our vehicle the next day, and as promised, he delivered again. Don Chalmers is very fortunate to have such an exemplary employee that goes above and beyond his job duties. Rest assured, we will definetly refer our friends and family to see James at the Rio Rancho Quicklane More
I've been a BMW/Acura/Honda man for a long time but thought I'd give Ford another shot at my business (recognizing they did NOT take a govt bailout) and I'm glad I did. FIRST CLASS buying experience--a thought I'd give Ford another shot at my business (recognizing they did NOT take a govt bailout) and I'm glad I did. FIRST CLASS buying experience--as good as anything BMW or Acura has ever done for me. Fair Pricing, Fair Trade-in Value--NO BS!!! WOW!! Amy Gonzales is my new favorite car salesman, and the Dealership is outstanding, top to bottom. Finance, New Car prep---professionals all who really acted like they cared. I must tip my hat to the owners for creating a thoroughly professional and 'square deal' place to do business. No fussing, no arm twisting---Drove home in my new Ford with a smile on my face tonight! More