Chalmers Ford

Honesty employees are honest responsive and don't play mind games with you. I have dealt with all the other Ford dealers in albuquerque and will never do business with any but Chalmer's. Lee Bates started mind games with you. I have dealt with all the other Ford dealers in albuquerque and will never do business with any but Chalmer's. Lee Bates started out as a salesman and ended up a friend. More

Very satisfied with transaction. It was a first time buying a car for me he kept me well informed about the whole processes as it happened and never left my side. My Ford Escape is just the neatest car buying a car for me he kept me well informed about the whole processes as it happened and never left my side. My Ford Escape is just the neatest car ever I Love It! And when I need a car for my daughter Im going to come looking for Mr. Bates. More

I had purchased a used Jeep from Lee bates after moving from Arizona to New Mexico. A couple of months after the purchase I had com to the conclusion that the Jeep didn't fit my job description and I neede from Arizona to New Mexico. A couple of months after the purchase I had com to the conclusion that the Jeep didn't fit my job description and I needed something with more power. Lee was very accomodating when I returned to trade up. They gave me a very fair trade in on the Jeep towards a new F150. When my daughter and I pointed to the truck they had on the showroom floor, he asked if we wanted to test drive it. When we said yes, much to my suprise, Lee had a team of people rearranging the showroom floor, and within minutes we were literaly driving our new truck off the showroom floor. This was the first brand new vehicle I have ever purchased and that was an awesome experience for my 11 year old daughter and I to go through. Lee was fantastic! More

Peter was great, made things very easy and hassle free. That hasn't been my experience in the past with some dearlerships. Thank you Peter Rivas for making this a good experience. That hasn't been my experience in the past with some dearlerships. Thank you Peter Rivas for making this a good experience. More

I have bought a total of 7 new cars and trucks from Don Chalmers Ford over the last 9 years. This is the first time dealing with Lee Bates.Lee is a very knowledgeable, friendly and honest young man. Would Chalmers Ford over the last 9 years. This is the first time dealing with Lee Bates.Lee is a very knowledgeable, friendly and honest young man. Would highly recommend him to any first time customer at Don Chalmers Ford. More

I was in my 03 ford focus and a car slammed into and rear ended me March 23 2011. Insurance totaled the car March 31. By April 1 Jackie and my salesman Brandon had found the perfect new vehivle replacment fo ended me March 23 2011. Insurance totaled the car March 31. By April 1 Jackie and my salesman Brandon had found the perfect new vehivle replacment for me with financing that worked. I had to call my lift manufacturer to be sure any vehicle I looked at would handle my new needs a electric wheelchair and inside lift.That company total me they used the Ford Transit. Jackie told me about the mobility rebate for when I purchased my chair and lift. I purchased it in late September and after the install Jackie had walked the paperwork all the way through the ford mobility program. Today 10/20/11 I got my rebate check fast enough that I only needed a short term 1 month loan and now it is paid back and every thing fits inside my 2010 Blue Transit Connect van!!! (something Allstate Insurance loves) I have had workers from several companies stop me and ask about the van for their companies and recommended Jackie to get several disabled friends from a statewide meeting into this great responsive program. I could not have afforded it and get the reimbursement without Jackie! She kept in touch and worked hard to follow it. Transit is not well known- but everyone knows my Blue one! Service even smiles when I come in with my Ford. Allene Kaye Sinclair Rio Rancho,NM Ford Owner most of my life! More

We are repeat customers at this dealership. Ron, Amy and Jackie were very helpful in answering questions, explaining everything and never gave us the feeling of being pressured into buying. We worked w and Jackie were very helpful in answering questions, explaining everything and never gave us the feeling of being pressured into buying. We worked with both Ron and Jackie in the past. This was the first time we met Amy, who helped us when Ron was not available. All three were very professional and knowledgeable. More

It was evident the employees were actually acting on our behalf to best address our personal needs. They did so in a very friendly manner. I believe this type training comes from the top down in this deal behalf to best address our personal needs. They did so in a very friendly manner. I believe this type training comes from the top down in this dealership evidenced by them being awarded the Presidents Club eleven years. These employees both have auto dealership experience & say they are where they are because of belief the Don Chalmers is such personable man of high values. More

I spent months looking for a good used minivan at a good price. Went to a dozen different dealers to look at different vans. Always had the same problems when I got to the dealerships of poor condition or e price. Went to a dozen different dealers to look at different vans. Always had the same problems when I got to the dealerships of poor condition or excessive pricing vs kbb when I would find a good van. My search ended with Don Chalmers Ford. My wife and I found a great 2003 Ford Windstar in great condition and finally also at a great price. My salesman was John Pond. He was very pleasant and professional to work with. The whole purchase process was painless and quick. Anyone looking for good, fair deal on a used vehicle or for a new Ford should definitely pay a visit to Don Chalmers Ford. They exceeded our expectations. More

I found the 2006 Highlander Hybrid listing at Don Chalmers Ford through Kelly Blue Book online. I called the dealership immediately. It was Peter Rivas who took my call that night and he has been a Chalmers Ford through Kelly Blue Book online. I called the dealership immediately. It was Peter Rivas who took my call that night and he has been a complete angel and wonderful representative of this fine dealership ever since. Pete made our purchase as seamless and pain-free as possible, MUCH less painful than we could ever have imagined. He really bent over backwards and went the extra mile to make us feel no pressure while we considered the purchase. I must tell you that due to him, we had absolutely no hesitation buying the car from Don Chalmers. We count ourselves truly lucky to have had him as our salesman and are ever grateful to him. We love our car and the deal he made for us. This may sound silly and over-the-top in praise, but we mean every word and are not exaggerating. We had no idea what our experience would be at a car dealership and were worried. Once we met Peter and spent time with him on our long test drive, we knew we'd be okay. We also had the distinct advantage of meeting with Jackie Sidden to facilitate our car financing. Once again, she was truly wonderful and got us a loan better that we had hoped for (we had already been approved at another Credit Union but she made us a much better offer). She also went the extra mile for us when we bumped into a few glitches along the way to finalizing the loan. She was there for us and available every step of the way, holding our hands to the finishing line. We are truly grateful to have worked with her as well. If Peter and Jackie are representative of the kind of staff at Don Chalmer’s Ford, I can’t imagine ever wanting to by a car anywhere else, even if it's another Toyota!!! Bravo and thanks for such a pleasant experience in car purchasing. We will always check with Don Chalmers Ford first if we intend to buy a car, and we will certainly spread the word about the quality of care they deliver to their customers through people such as Pete and Jackie. More