
Chalmers Ford
Rio Rancho, NM
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This was the most pleasant and productive car purchase I have ever had in my 70 years. I cannot say enough about Michelle Royle, she is an excellent sales person, smile on her face, well informed about her have ever had in my 70 years. I cannot say enough about Michelle Royle, she is an excellent sales person, smile on her face, well informed about her product, clear concise speaker. What questions I had she answered quickly and with confidence. You can be sure I will look her up if at all possible when I purchase my next vehicle. Jackie Sidden was a dream of a finance person. She should be the official trainer for all finance officers. She started at the top and explained every single page at a steady pace so I understood each paper. It didn't take that long and I came away feeling as though I had just purchased a vehicle and actually knew what I was doing. I felt confident walking out of the door that I had received a fair, very good deal. Money well spent. I am a fairly new widow, Married 42 years. I was worried about the whole process. Thank you for such excellent employees. I love my little Escape and hope to enjoy it for many years to come. Sincerely, Jeri L. Atkin More
The dealer's website gave me the information I needed to be prepared for the sales experience. Lee was gracious and accommodating as was Rebecca. Krista and Jim were very professional and pleasant to work w be prepared for the sales experience. Lee was gracious and accommodating as was Rebecca. Krista and Jim were very professional and pleasant to work with. More
My trip to don chalmers ford was such a great experience i went in for tires for my old chevy truck " yes at a ford dealership" and they were very helpful in finding the right tire for the right price, tal i went in for tires for my old chevy truck " yes at a ford dealership" and they were very helpful in finding the right tire for the right price, talk about service and professionalism, i will for sure be back to see justin shaw and rich mummey for all of my service and parts needs, thank you More
Dave Cortese, the service manager is extremely knowledgeable, courteous and helpful...there is no problem he can't solve! Diana is always friendly and ready to help. knowledgeable, courteous and helpful...there is no problem he can't solve! Diana is always friendly and ready to help. More
mike is the best!! very honest, and i feel he makes sure i only get what i need done to car. i would recommend mike, and don chalmers service dept to anyone needing auto service. i only get what i need done to car. i would recommend mike, and don chalmers service dept to anyone needing auto service. More
Don Weber is fantastic! He always keeps me informed of what my car needs, and call me to set up my next appointment. His great customer service and individual attention keeps me coming back to this dealer what my car needs, and call me to set up my next appointment. His great customer service and individual attention keeps me coming back to this dealership. Don's knowledge of vehicles and his years of experience give me peace of mind when my car is in his hands. My mom even takes her car there! Thanks Don keep up the good work! More
They were awesome at helping us answer every question! There were no problems and no pressure! They were both very nice and we had a great experience! There were no problems and no pressure! They were both very nice and we had a great experience! More
We have purchased one used and one new car from Ken Willard at Don Chalmers. Both times I was very pleased with Ken's no pressure no games sales approach. In fact, everyone at the dealership we had con Willard at Don Chalmers. Both times I was very pleased with Ken's no pressure no games sales approach. In fact, everyone at the dealership we had contact with made clear that their goal was excellence. My 2011 Fiesta has all the bells and whistles. Before I left the dealership they helped me sync my phone and make my first call. They were very patient with this technology challenged "old guy" and explained how everything worked until I understood it. It was very clear that the person helping me knew every facet of the system. More
I would really like to thank Michell for all she has done. Out first impression was of some one who is very kind, goes the extra mile and a person that takes pride and loves what she does. After spendin done. Out first impression was of some one who is very kind, goes the extra mile and a person that takes pride and loves what she does. After spending some time with her and discussing what i was looking for and a price range, i realized that she lived up to and truly was the person that she initially presented herself as. I am so grateful that i had the opportunity to sit down with her and meet her because it really made all the difference. She is a wonderful person and Don Chalmers is blessed to have her part of the team!!!!! And to really top things off i was able to drive away with a vehicle in my price range and above my expectations. More
I have an older Ford Explorer SporTrac that I love. It has had some routine maintenance issues due to its age and mileage. Each and every time, the guys at Don Chalmers Quick Lane have performed the repai has had some routine maintenance issues due to its age and mileage. Each and every time, the guys at Don Chalmers Quick Lane have performed the repairs and maintenance necessary to keep my truck in top performing shape. They are fast, efficient, and extremely knowledgeable. The prices are excellent and well worth what I get - personalized service in a nice atmosphere, performed quickly. The one time they were not able to finish my repair during the same visit, they loaned me a little car to get back and forth to work. Another time, they allowed me to take my vehicle, leave my ticket open, and return at a later time (a day or two later) and get the new tires installed that I wanted. I can't say enough great things about Johnny and Justin. They are my two favorite guys!! More