Chalmers Ford
Rio Rancho, NM
Filter Reviews by Keyword
By Type
Showing 504 reviews
The more I drive this escape the more I love it! Ford does such a great job!! Driving this vehicle is calming, even soothing. Whenever I get to my destination I'm completely relaxed and ready. From the p does such a great job!! Driving this vehicle is calming, even soothing. Whenever I get to my destination I'm completely relaxed and ready. From the power sunrooof, leather seats, (heated!) To the 6 disk premium sound system its a joy to drive. I can see out VERY well due to the raised stance of the suv frame which also lends to a peaceful soothing driving experience. Combined with a robust V6 all wheel drive fuel sipping platform I don't think I could be happier! I also think that whomever owned it before took good care of it. Would like to get that tint fixed soon and those couple of repair items. Thank you for helping me trade the range rover in and get into a ford escape limited! Could u assist me with the window tint? I am at home recovering for surgery for the next couple of weeks. Have the time to get that done and would like to. Thanks for everything! Hope all is well! I purchased a uses range rover from this dealership in December, big mistake. Traded it back in on the Escape. Could not have done so without their help. Now I have a reliable suv that I love. Been a Ford man my entire life. The used range rover was the first non-ford Ive ever purchased and that was a mistake. Ive owned a 2001 Ford Mustang for 11 years, and I love it! It's been coast to coast with no problems. I know the Ford Escape will be just as reliable, safe, and rewarding. I recommend Don Chalmers for the nice inventory, the professional service, their patience and good attitudes. They were very accomodating and worked around my hectic work schedule and really bent over backwards to help me get out of that range rover and into the escape. More
Marcus Gabaldon displays a leadership role at this aqucklane making it's reputation the best by far in the albuquerque nm area!Can't really put to words the help Mr Galbaldon has done over the years f aqucklane making it's reputation the best by far in the albuquerque nm area!Can't really put to words the help Mr Galbaldon has done over the years for our families auto concerns! THANKS! More
Patrick is extremely personable, easy to work with, and very responsive. He has an air about him that makes you comfortable and is very enjoyable to talk with. He builds a sense of trust, and is very patie very responsive. He has an air about him that makes you comfortable and is very enjoyable to talk with. He builds a sense of trust, and is very patient with the customer's own schedules, inquiries, or even indecisiveness. Because of Patrick's calm and friendly demeanor, as well as superb customer service, I had no hesitation to return to Don Chalmers Ford and purchase my second new Ford within the same year. Great job Patrick! More
Being 70+ my husband & I don't get out a lot. I went thru the Internet and was interrested in a 2009 Explorer. I got a call that same day from Frank. I told him the SUV was what we wanted,but I didn't thru the Internet and was interrested in a 2009 Explorer. I got a call that same day from Frank. I told him the SUV was what we wanted,but I didn't know about coming down because of my husbands health. Frank said that he would bring the Ford over and have us look at it and yake a test drive. Frank aid that he would pick us and take us down to pick up the truck. I have brought several Ford's from Don Chamber's and never had any prolems with the vehicles. After looking on the internet Thursday, we had the car in our garage by Saturday. We were made to feel very special. I believe that Frank went out of his way in helping us as much as he did. He even helpd us to get a secong key,by picking up the car the following Tuesday, getting the key made and bringing it back! I'm proud of the Ford Company for not taking bailout money from the Government. Keep up good work. Penelope A May More
I had been using a local Ford dealership for maintenance in Cortez, Colorado (Kesee Motors). At my local dealership I received horrible customer service and attention to my truck. I was very impressed wit in Cortez, Colorado (Kesee Motors). At my local dealership I received horrible customer service and attention to my truck. I was very impressed with the customer service at Don Chalmers and was treated very well. They took care of my maintenance issues, and were very friendly. Don Chalmers has restored my faith in the Ford Motor Co., and I will definately go back. More
The sales experience was easy, relaxed, and friendly. Frank Cordova was very easy going, friendly, straight forward, and informative. He listened to what I was interested in. The test drive went well and Frank Cordova was very easy going, friendly, straight forward, and informative. He listened to what I was interested in. The test drive went well and it was pleasant to be able to take the vehicle home overnight to test drive with the family. The sales was not pressured and Frank provided helpful information. Jackie Sidden was nice and friendly in setting up the financing and everything seemed to go quite smoothly. More
I decided to move back in the US after a 12 year absence. When I was still in Norway, I contacted Michelle who treated me as family not a stranger 7000 miles away. By the time I arrived in the NM, she had ar When I was still in Norway, I contacted Michelle who treated me as family not a stranger 7000 miles away. By the time I arrived in the NM, she had arranged everything for me, so the only thing that I had to do is find financing, which eventually was also provided by the dealership and I had a brand new car 15 days after my arrival. Outstanding support. More
They went to great lengths to help a military man like me, no to mention I was a first time buyer. They took time to help me walk away with a new car that I was able to finance by myself. The dealership i me, no to mention I was a first time buyer. They took time to help me walk away with a new car that I was able to finance by myself. The dealership is more than willing to help, as long as you have the patience. I would recommend anyone to go to this dealership they are truly deserve the rating. More
First time buying from don chalmers and will never regret it. The customer service was outstanding. Amy Gonzales always listened to my questions and got the car i wanted at a very reasonable price. She was it. The customer service was outstanding. Amy Gonzales always listened to my questions and got the car i wanted at a very reasonable price. She was very informative and patient with all my questions. Jackie Sidden was also a pleasure to meet who assisted me in getting the best possible financing that met my needs. At times when I was alone in the dealership many ford associates would stop to ask if I needed any assistance and were very personable. And when I needed some work done involving the service dept don weber exceeded my expectations by providing me with quality workmanship and service for my ford fusion. As a whole Don Chalmers Ford and their team provided me with the best car buying experience in a long time. I would not hestitate to recommend them to my friends and family. Thank you Amy, Jackie, and Don for everything. More