Chalmers Ford

I dealt with Moses Dean very polite and courteous, was the best experiance on buying a new vehicle and Jackie was very great too these two made it so nice to buy a new car. They have made the words custo the best experiance on buying a new vehicle and Jackie was very great too these two made it so nice to buy a new car. They have made the words customer service a new meaning again, that is something that has been lost a long time. Thanks I will recommend them to all of my contacts. More

I would recomend this dealership for their effort and knowledge of the industry, their respect and politeness towards customers and their willingness to please and accomodate. knowledge of the industry, their respect and politeness towards customers and their willingness to please and accomodate. More

Michell and Jason were right there waiting for me when I brought my 2011 F-450 SD King Ranch in for some repairs and for new tires, I had set up the appointment ahead of time. The repairs involved work on brought my 2011 F-450 SD King Ranch in for some repairs and for new tires, I had set up the appointment ahead of time. The repairs involved work on electronics (Nav system and trip odometer), along with new rear tires. They provided us with a new loaner vehicle since the work would take about 2 days, Michell had the car ready for me when I arrived at Don Chalmers. Jason had everything ready for my repair work, the new tires were in stock and ready to be installed. Right on schedule the work was done, the pricing was discounted for both repairs and tires, and everything went as planned. Michell and Jason were very friendly, very helpful, and explained everything in detail. We have purchased our last 4 vehicles from Michell, we couldn't ask for a nicer person to work with, she remembers us each time we come into Don Chalmers Ford, and periodically calls us to say "Hi". She is absolutely fantastic and we are proud to call her our friend. Jason is always helpful and cheerful, a pleasure to work with in the service center. The technicians are very careful of our "big truck", always keep it clean and treat it with respect. To all of you - keep up the good work!! More

I just have to comment and say that all of my experiences at your service department has been nothing less than stellar. You folks are absolutely a delight to work with and you always take such good care of at your service department has been nothing less than stellar. You folks are absolutely a delight to work with and you always take such good care of me. I truly appreciate your “customer first” kind of attitude. You guys make me keep wanting to return. It’s all the little extra things you do as well that really make a difference. I also don’t feel taken advantage of. In fact, I almost feel like I’m taking advantage of you. So, thanks and please pass this along to all of the employees there. I want everyone to know that I appreciate each of you very much. Sincerely, Patrick Massengale Rio Rancho, NM More

I showed up at 7pm and they stayed open and seal the deal well after their closing time. Plus their staff was friendly and they had the trim model I wanted. well after their closing time. Plus their staff was friendly and they had the trim model I wanted. More

What I like: 1) I like the e-mail notices of when work What I like: 1) I like the e-mail notices of when work begins on my truck, and when it is finished. 2) I grew up with Ford trucks. My father owned a What I like: 1) I like the e-mail notices of when work begins on my truck, and when it is finished. 2) I grew up with Ford trucks. My father owned a lumber yard and all the lumber trucks were Fords (no synchromesh so I learned to double clutch when I was 12). Quick Lane technicans keep my Ranger running smoothly like Dad's lumber trucks. I can tell the Tech's are really competent. 3) I like the frienldy atmosphere that I am greeted with by Marcos, James and others. 4) I cherish my friendship with Greg Chalmers. I know he is always there for me. Best to all Chalmer's Ford employees Randy Ott More

My experience was great. I called before I came in, Justin Heck was professional and courteous. He advised they were busy and then called me back within about an hour and half to let me know they could Justin Heck was professional and courteous. He advised they were busy and then called me back within about an hour and half to let me know they could get me right in and out. As a mom of four, it was beyond appreciated. Other places would have had me sit there for that hour and a half waiting for them just to start working on my truck.  The job was completed in a very timely manner and on my way.  Thanks for awesome guys you have working there!  More

I was planning a big memorial day camping trip, i noticed that my truck was leaking some type of fluid. I called in to Don Weber servive writer Monday morning he called me back first thing 7am. Had my truck that my truck was leaking some type of fluid. I called in to Don Weber servive writer Monday morning he called me back first thing 7am. Had my truck in there right away and back to me by Tuesday. What a stress relief that was. Don Chalmers has always done a GREAT job, fast, friendly and great quilty work. More

Bev Duffy, the Cashier, is also deserving of compliments. This was a routine service visit, and Diana took care of everything, as usual. I cannot say enough about Chalmers Ford - we have been customers sin This was a routine service visit, and Diana took care of everything, as usual. I cannot say enough about Chalmers Ford - we have been customers since the cement was being poured. Ford customers for a lot longer than that. They are the best dealership in the whole area, if not the nation! I feel sad that I cannot afford to get a new car every year because they are so terrific. Our sales professional is John Fife, a personal friend. With Lee Butler overseeing quality, which is superior, and Diana and her co-workers under Dave, it is a team that cannot be beat. I am going back in August for new tires. I am always available to say great things about Don Chalmers Ford. Doug Thomas Rio Rancho, NM More

From the moment we walked in to Don Chalmers everyone was extremely friendly and helpful. Amy Gonzales was our salesperson and she was very down to earth, honest and easy to talk to. when we decided on our v extremely friendly and helpful. Amy Gonzales was our salesperson and she was very down to earth, honest and easy to talk to. when we decided on our vehicle the process was very smooth; Amy and Jakie were great about explaining everything and making it easy for us to understand. We would definitely recommend Amy, Jakie and the entire Don Chalmers family to everyone for their next vehicle purchase. More