Chalmers Ford

The Ford team moved heaven and earth for me to get my dream car. The experience was wonderful and nerve wracking at the same time but all worth it when I got to drive my '13 mustang home that very same dream car. The experience was wonderful and nerve wracking at the same time but all worth it when I got to drive my '13 mustang home that very same day. I will be recommending to anyone who wants a ford to go there for their purchase. More

He was very friendly and helped us look at multiple cars that were in our budget. I would recommend him to anyone because he willgt you what you want. We told him that we wanted our payments under a certain that were in our budget. I would recommend him to anyone because he willgt you what you want. We told him that we wanted our payments under a certain amount and he pulled through. More

Dave Cortese is top notch, what more can I say. Good service, punctual, finished oil change within an hour. I'm returning to get more work done on my 1999 ford ranger, which I bought new 13 years ago an service, punctual, finished oil change within an hour. I'm returning to get more work done on my 1999 ford ranger, which I bought new 13 years ago and its in great shape--good year for trucks. More

Please note this review is in regards to the service center only. We have purchased a vehicle from Don Chalmer's in the past and had a positive experience. With that said, we were incredibly disappoin center only. We have purchased a vehicle from Don Chalmer's in the past and had a positive experience. With that said, we were incredibly disappointed in our recent service experience as it relates to my elderly mother. While we were away on vacation, her car began leaking oil. Had we been home, my husband would have handled the problem. As he wasn't, she took her car to the service department at Don Chalmer's. They told her the seal was leaking, told her it would be a $600+ repair, but that it would be under warranty for a year. She went ahead with the repair. Within a week, the car was leaking oil again. As it was under warranty, she brought the car back. To our surprise, this was a "new issue" thus was not under warranty and she was quoted $1,000+. Livid, we said we'd take the car for a second opinion. Thank goodness we did. Brought the car to another automative repair shop. They diagnosed an o-ring leak and quoted $86 (not missing a zero). She went ahead with that repair and has not had any further problems. Several days later she received a follow-up customer service call from Don Chalmer's to whom she explained the situation. The individual on the phone said she'd talk to the service manager and get back, but never did. Considering the circumstances, a very shameful experience. More

Gary met us on a Sunday - walked us thru their lot - took some quality time to make us feel comfortable. We felt like we'd known Gary for years & introduced him to our Son - 8 hours latter he completed some quality time to make us feel comfortable. We felt like we'd known Gary for years & introduced him to our Son - 8 hours latter he completed the sale of a new F-350 S/D truck - the one our Sin had been searching up & down the East Coast for over 4 years - he had to come to Rio Rancho & Gary to locate! Gary was with him every step of the process. He is 25 years old and this is his first new Vehicle - Gary took him thru like he was Family. We have purchased 11 Fords in New Jersey over the years and were concerned we'd not locate another Dealership we could feel comfortable with. Don's over all operation and Gary's Salesmanship is an unbeatable combination. Safe to say - we have found a Home! Thanks Gary! Jim - Diane - Brendan More

I've always had a great experience dealing with Don Chalmers Ford. They treat you like family. Would definitely recommend and have in the past. I have other family members who purchased with Don Chalme Chalmers Ford. They treat you like family. Would definitely recommend and have in the past. I have other family members who purchased with Don Chalmers and were happy that they did. Thanks again for a great experience! More

Our overall buying experience was great. Starting with Frank Cordova, who was upfront and honest. Next with Jackie Sidden who made the warranty and finacial part easy to understand. Last but not least was Frank Cordova, who was upfront and honest. Next with Jackie Sidden who made the warranty and finacial part easy to understand. Last but not least was Sarah Maes. She went over all of the aspects of our new pickup. She answered all of out questions and was very patient explaining the SYNC system. More

For the last 15 years since we moved to Rio Rancho, we have purchased at least 5 cars from your dealersship. Mr. Ken Willard has been the salesperson. He outstanding and an excellent person to work with. have purchased at least 5 cars from your dealersship. Mr. Ken Willard has been the salesperson. He outstanding and an excellent person to work with. Very profesional and he knows what a family needs when it comes to making a right decision in buying a car. We keep going back for the simple reason that at your Dealership, Mr. Don Chamlers has always roll out the red carpet and his staff makes us feel like home with a very friendly atmospher. The most important reason is CUSTOMER SERVICE IS ALWAYS YOUR BEST SELLING POINT. Needless to say your dealership provides the BEST service and car maintences. Mr.Gabaldon, Ms. Diana Treat always very helpful and courteous, they are true professionals. So we keep on going back. We like the service and I would strongly recommend your dealership to anybody. Thank you very much for all your consideration. We really appreciate it very much. More

Don Chalmers ford is an excellent dealership I would highly recommend. I have purchased 3 vehicles from Greg Chalmers and the service is always excellent. Recently we had our 2013 Explorer and 2011 F- highly recommend. I have purchased 3 vehicles from Greg Chalmers and the service is always excellent. Recently we had our 2013 Explorer and 2011 F-250 in for add ons through Pat Riley. He was excellent tto work with, gave us a great price and went above and beyond to get both vehicles in and out in a reasonable amount of time. Robert Rincones More

Michelle worked very hard in securing the 2004 Honda Civic for the price originally agreed upon and accommodated me with airport pickup. I flew in from Washington state and all the folks that I met at Civic for the price originally agreed upon and accommodated me with airport pickup. I flew in from Washington state and all the folks that I met at your dealership worked on ensuring the car was able to provide my safe passage home. It is always "a leap of faith" traveling these distances and lengths to get a car that I really wanted. But, Michelle and the others at Don Chalmers confirmed that faith was not misplaced. More