Chalmers Ford
Rio Rancho, NM
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Like no other car buying experience, the best. The employees were helpful, friendly and above all not pushy. One of the most pleasant auto buying experiences We have ever gone thru. We felt they The employees were helpful, friendly and above all not pushy. One of the most pleasant auto buying experiences We have ever gone thru. We felt they all were working to make our day. And they did. More
New F-150 purchase In my 40 plus years of buying new cars, I hate the process. Until now. Without a doubt the courtesy, efficiency, and attention to detail were superb. In my 40 plus years of buying new cars, I hate the process. Until now. Without a doubt the courtesy, efficiency, and attention to detail were superb. A special recognition to John Fife whose professional appearance, demeanor, and help were the best I have encountered in many years. He not only listened to me, he heard what I was saying and quickly ascertained my needs. John Navelli made the paperwork process quick and painless. I did not get the usual pressure to get all the "add on's". Once I made a decision he did not try to push anything on me. It all started while I was on the computer doing some research on the F-150 and before I got off the computer, within minutes, Amy called me and told me what they had available considering what I was looking for. Three other dealers sent me a reply but never called. Respect, courtesy and friendliness across the board. Even the young man who prepped the truck and gave me a check out was knowledgeable and efficient. I know where my next Ford is coming from. My kids too. Regards Rick Sanders Major, US Army, Ret'd More
New Car Purchase I purchased my 8th automobile from John Fife today. The sales experience was excellent. I especially appreciate Jackie the lady who did all the pape I purchased my 8th automobile from John Fife today. The sales experience was excellent. I especially appreciate Jackie the lady who did all the paperwork. I would highly recommend the agency and John Wayne Fife to my friends. More
Excellent exprerience, I have always hated going to purchase a car. My son has brought 3 Ford trucks from Don Chalmers. He recommended we visit Don Chalmers. It was an ex I have always hated going to purchase a car. My son has brought 3 Ford trucks from Don Chalmers. He recommended we visit Don Chalmers. It was an excellent experience from the beginning through to the end. We had already visited other dealerships. Most of the other experiences we okay, but certainly did not compare with our experience at Don Chalmers. We will definitely recommend them to our friends. When we left, we felt like me had made a new friend with our sales person, Demetrium McKay. Five stars (*****) for the entire group a Don Chalmers. More
Excellent Ford Service Everyone at Don Chalmers was very friendly and knowledgeable. In particular, the service technician Mike Zeyen was great. He diagnosed the problem w Everyone at Don Chalmers was very friendly and knowledgeable. In particular, the service technician Mike Zeyen was great. He diagnosed the problem with our 2010 Ford Focus and was extremely patient and honest in explaining everything about it -- he is the best auto service mechanic that I have ever had the pleasure to know. Don Chalmers Ford is the only Ford dealership in the Albuquerque area that I would recommend, and I highly recommend it. More
i found out you can enjoy buying a car!! Amy G. was very helpful. She show us different vehicles and knew what she was talking about. Amy was a true professional and did all she could to push the sale fr helpful. She show us different vehicles and knew what she was talking about. Amy was a true professional and did all she could to push the sale from start to finish. Thanks, Ernie More
They know what they're doing. I have a 95 Buick & a 2005 Focus, both of which I have trusted to the guys at Quick Lane on Coors. In the past, we had to take our cars there several I have a 95 Buick & a 2005 Focus, both of which I have trusted to the guys at Quick Lane on Coors. In the past, we had to take our cars there several times before they found and corrected the problem. Then the staff seemed to have changed and the new crew has fixed several problems the first time, every time. Today, I took the Buick in for a tune up. Being on a limited income, I needed an estimate before scheduling the service. They did the job and came in about $25 under the estimate. My car ran so well, that I took my wife out for dinner afterwards with the money I saved. Patrick was at the desk and is a very friendly and knowledgeable young man. I believe it was Konner that worked on our car. He is a very young man who is very polite and from what I hear, is on his way to becoming a star in the world of mechanics. I will always trust my vehicles to this crew. More
Anthony was professional and gave realistic expectations. He communicated the problem and is a prime example of first time resolution. My 2006 Ford Fusion is still going strong and I owe that to this dealers He communicated the problem and is a prime example of first time resolution. My 2006 Ford Fusion is still going strong and I owe that to this dealership. More
This place is great. Jim was very much a non-traditional salesman, Eric as well. They didn't push anything on you. They tried to understand your situation and help you as best they could. Allen , the financ salesman, Eric as well. They didn't push anything on you. They tried to understand your situation and help you as best they could. Allen , the financial guy , was the same way as well. Not pushy, but very helpful and informative. They really made me feel like I was part of their family. As long as I am in Albuquerque, I'll be making the trip to Don Chalmers. More
This was one of the best new car buying experience we have had. Derrick worked hard to find me the car I wanted. He was great. The Mustang he found for me was perfect. The whole experience from purchase have had. Derrick worked hard to find me the car I wanted. He was great. The Mustang he found for me was perfect. The whole experience from purchase to delivery was simple, friendly and comfortable. A co-worker of mine recommended Don Chalmers as he purchased 2 trucks from them and I understand why now. Don Chalmers exceeded our expectations. I will certainly buy from the again and certainly recommend them. Kudos Don Chalmers Ford and thank you so much for giving me the opportunity to own my dream car. More