Chalmers Ford
Rio Rancho, NM
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Always excellent Excellent service. Diana Treat is always a pleasure to work with. I have been a customer for over 15 years and cannot think of a bad experience I have Excellent service. Diana Treat is always a pleasure to work with. I have been a customer for over 15 years and cannot think of a bad experience I have ever had. More
Excellent experience!!! I truly can't say enough about John fife as a Salesman. He is honest, extremely knowledgable and willing to do anything asked of him. I have never a d I truly can't say enough about John fife as a Salesman. He is honest, extremely knowledgable and willing to do anything asked of him. I have never a dealership pride themselves in trust and honesty like Don Chalmers Ford does. they are the good guys and will take care of you like NO ONE else will. Thank you for that! I didn't think there were good people like this anymore.... very refreshing. From John to Jackie to Gary.... Sincere thanks for a wonderful car buying experience! More
Easy Peasy John Fife has sold us many vehicles over the 30 years we have known him, so when we were stumped about the truck we needed that would meet our current John Fife has sold us many vehicles over the 30 years we have known him, so when we were stumped about the truck we needed that would meet our current needs we called him. He did the research to find a vehicle that would meet our needs and gave us the info needed to search their website to find the vehicle we wanted. We let him know the vehicles we were interested in, made an appointment and drove our new vehicle home within a few hours. We live in Elephant Butte, NM so the fact that this transaction could be done in a few hours was a major plus in our book. But there were several people with which we interacted in this process that made it seamless. The insurance ladies, sorry I can't remember all your names, Jackie and Nora from finance made that part of the transaction go smoothly and the delivery was great under Mitchell's tutelage. Thank you John Fife for smoothing the the way. More
I would never go anywhere else! I am always treated like family at Don Chalmers. Everyone goes above and beyond for me. John Fife helped me find the best vehicle for my daughter. I am always treated like family at Don Chalmers. Everyone goes above and beyond for me. John Fife helped me find the best vehicle for my daughter. He never compromised and put up with my very picky taste. Thank you John for all your hard work finding us the perfect vehicle. Thank you for all the extra special attention. Jackie is fabulous and found us the best financing and talked us though all the options, she really takes the time to explain everything and makes the process simple and understandable. Thank you! More
Excellent service and value. Customer satisfaction is priority #1 at Don Chalmers. Brought my 2007 Edge in for 100,000 check. Excellent service. Thank you Anthony for the frien Customer satisfaction is priority #1 at Don Chalmers. Brought my 2007 Edge in for 100,000 check. Excellent service. Thank you Anthony for the friendly, efficient service. Have beer a Chalmers patron for over 10 years and will continue many more in the future. More
Excellent customer service 2015 Escape Titanium We had a great experience At Don Chalmers with John Wayne Fife . He was very knowledgeable with the vehicle that we wanted. 2015 Escape Titanium We had a great experience At Don Chalmers with John Wayne Fife . He was very knowledgeable with the vehicle that we wanted. Since there was none available in the lot when we were looking for one he had our vehicle special ordered to Ford. We were very happy with the outcome . We had excellent service. The whole office staff know how to take care of there customers. From the reception desk until you exit the dealership everyone is excellent, friendly and courteous. Thank you John, Jackie, Aaron, Anthony, Mike and to those who we fail to mention. We will surely recommend Don Chalmers Ford. More
Excellent Customer Service I had a great experience at Don Chalmers Ford service department. They know how to take care of their customers. Thank you Kevin, great job. I had a great experience at Don Chalmers Ford service department. They know how to take care of their customers. Thank you Kevin, great job. More
second opinion on repair I have been a customer for 15 years and trust Chalmers. I appreciate the employees who have treated us with respect and been honest in sales, service I have been a customer for 15 years and trust Chalmers. I appreciate the employees who have treated us with respect and been honest in sales, service, parts, repair, etc. As a new widow I needed a second opinion on reported transmission repair from Midas for my Mercury SUV. I trust Chalmers opinion and Mike Zeyen has been a long time friend. He did a complete review of service and repairs performed on my SUV, and my transmission is good. I saved $1300. God is so good to provide a place I can trust. I am happy to recommend Chalmers. More
1 week 2 major repairs Thought I had lost a tubro & had a pretty good idea that the exhaust filter was plugged. limped in to ABQ towing 5th wheel. The truck was purchased ne Thought I had lost a tubro & had a pretty good idea that the exhaust filter was plugged. limped in to ABQ towing 5th wheel. The truck was purchased new(actually ordered ) from DC in 08 after a unhappy time from another dealer will I had previously ordered 3 new Ford Power Strokes over the years. When in ABQ the truck has always been serviced DC. I expect around a 8K estimate & told John that I would trade if that was the case. I waited for it to be checked out & was told the exhaust filter was plugged & a new would be around $2700.00 But they could probably manually regen. it & that would be appx $1000.00 OK I need a loaner there wasn't one available till next AM Return next AM to get loaner & John informs me they wasn't able to do manual regen.(tried twice) installed new filter drove it one day cleaning filter light is on came back reprogamed every thing OK ------ The NEXT DAY driving the truck make a noise like I had run over a bunch of sheet metal & jerked hard right & locked up had it tow to DC right wheel bearing looked up 2 wheel bearings & ,1 spindle , 2 rotors & appox. $1700.00 later I am on the road again. & you probably think I unhappy & I am BUT not at John or Don Chalmers it's because I had to spend my fun money to fix my truck. Seriously folks these people are top notch in my book I feel really lucky to have John Polkovitz as my service adviser all of my charges were actually under what he had estimated Thank you John you could easly make me buy a new truck then & I would of been forced to buy off of the lot & I hate that. But now that I am not in bind for a truck ,I think I might be ready to order a new one More
Excellent Quality and Professionalism Our experience purchasing a 2015 Ford Escape was extremely professional. It was an example of great quality and service. Thank you Heather Totschek, Our experience purchasing a 2015 Ford Escape was extremely professional. It was an example of great quality and service. Thank you Heather Totschek, Torie Peralta, and Don Chalmers Ford! More