Chalmers Ford

Excellent Service My drivers side window just fell into the door as I was leaving home on Sunday. I called my Don Chalmers' service rep and left a voice mail. She call My drivers side window just fell into the door as I was leaving home on Sunday. I called my Don Chalmers' service rep and left a voice mail. She called me back early Monday AM. We scheduled an appointment but she advised it would be until Tuesday before they could fix my window. However, that Monday afternoon she called me to advise my vehicle was ready to pick up. Great service! More

Oil /Filter change I have used the Quick Lane several times for oil changes on my and my wife's vehicle. Luis Garcia has been very professional, courteous and has answer I have used the Quick Lane several times for oil changes on my and my wife's vehicle. Luis Garcia has been very professional, courteous and has answered all my questions. I will continue to ask for him in the future. More

Wish all dealers were this good!!! Purchasing my 2014 Explorer was so easy and pleasant. Fair pricing and discounts. The staff really makes you feel at ease, NO pressure. Service has Purchasing my 2014 Explorer was so easy and pleasant. Fair pricing and discounts. The staff really makes you feel at ease, NO pressure. Service has been super. Quick appointments, explanations that you can understand and answers to any questions I had. Yep, lots of dealers can take a cue from Don Chalmers!!! No good cop/bad cop garbage or pressuring. More

Never have I been so impressed with a dealership! The factory took 8 months to build my custom order. During that time, Rhett Butler and Tom Cullen kept me informed of the progress every step of the The factory took 8 months to build my custom order. During that time, Rhett Butler and Tom Cullen kept me informed of the progress every step of the way. Tom went over and above when I had to leave my vehicle overnight for some accessory installs, and gave me a beautiful loaner. Mike McCracken installed my accessories and followed up with the manufacturer incessantly until the manufacturer got it right. Alicia Treat actually came to my house to give me personalized instruction on the MyFord Touch/Sync system. My first 5000 mile checkup found my AC compressor wasn't putting out the right pressure, so they just ordered a new one and are installing it without question! Whenever I come into the dealership, they stop and spend time talking to me, remembering my name and details from prior conversations. These people are more like friends than business acquaintances! If you're thinking about getting a new vehicle, I don't think you can find a better place to get it from. --Joe Quinby More

Quick I have found that the Service department is outstanding! The few problems I've had have been corrected and thoroughly explained a to what was accompli I have found that the Service department is outstanding! The few problems I've had have been corrected and thoroughly explained a to what was accomplished. Appointments are easy to get, and usually the problem is corrected the same day. It's worth the drive from the east side to have the work accomplished. Right place, right people! More

HAPPY FLEX OWNER THANKS SK, DAN, SHAWN, NORA, MITCH, MIKE AND JOHN! NO RUN AROUND. GOOD CLEAN DEAL. LET'S FIND A TRADE FOR THAT F350 I PURCHASED FROM MY OLD DEALER. I THANKS SK, DAN, SHAWN, NORA, MITCH, MIKE AND JOHN! NO RUN AROUND. GOOD CLEAN DEAL. LET'S FIND A TRADE FOR THAT F350 I PURCHASED FROM MY OLD DEALER. I HAVE A NEW DEALER DON CHALMERS. I AM A LOVER OF FORDS. YOU MADE IT SO EASY. SO I DIDN'T LOOK AT OTHER MAKES. More

Took care of issues This was the 3rd time in for the sun room. The first time it would not open. A repeat issue from a year ago. This time they replaced the whole sunr This was the 3rd time in for the sun room. The first time it would not open. A repeat issue from a year ago. This time they replaced the whole sunroof. The first time we opened it, two of the rubber molding strips fell off. They had to order the parts and finally the sunroof works. They stood behind their work and took care of the issues. We also had some other minor work taken care of. My main complaint is that they never seem to have parts, they have to order the parts and for insurance warranty work, it seems to take a long time to get a reply from the insurance company. We have purchased two new vehicles from them and have all our maintenance done with Chalmers. Overall we are very pleased with them and their work. More

Always excellent Excellent service. Diana Treat is always a pleasure to work with. I have been a customer for over 15 years and cannot think of a bad experience I have Excellent service. Diana Treat is always a pleasure to work with. I have been a customer for over 15 years and cannot think of a bad experience I have ever had. More

Excellent experience!!! I truly can't say enough about John fife as a Salesman. He is honest, extremely knowledgable and willing to do anything asked of him. I have never a d I truly can't say enough about John fife as a Salesman. He is honest, extremely knowledgable and willing to do anything asked of him. I have never a dealership pride themselves in trust and honesty like Don Chalmers Ford does. they are the good guys and will take care of you like NO ONE else will. Thank you for that! I didn't think there were good people like this anymore.... very refreshing. From John to Jackie to Gary.... Sincere thanks for a wonderful car buying experience! More

Easy Peasy John Fife has sold us many vehicles over the 30 years we have known him, so when we were stumped about the truck we needed that would meet our current John Fife has sold us many vehicles over the 30 years we have known him, so when we were stumped about the truck we needed that would meet our current needs we called him. He did the research to find a vehicle that would meet our needs and gave us the info needed to search their website to find the vehicle we wanted. We let him know the vehicles we were interested in, made an appointment and drove our new vehicle home within a few hours. We live in Elephant Butte, NM so the fact that this transaction could be done in a few hours was a major plus in our book. But there were several people with which we interacted in this process that made it seamless. The insurance ladies, sorry I can't remember all your names, Jackie and Nora from finance made that part of the transaction go smoothly and the delivery was great under Mitchell's tutelage. Thank you John Fife for smoothing the the way. More