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Chalmers Ford
Rio Rancho, NM
693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 14, 2025
Service advisor Diego Sanchez provided exceptionally superior service for repair of my 2019 Ford Explorer. Thoroughly enjoyed having the car returned to my home after service was completed superior service for repair of my 2019 Ford Explorer. Thoroughly enjoyed having the car returned to my home after service was completed More
by Susan
Employees Worked With
Diego Sanchez
October 13, 2025
Nick was a great service advisor to work with, first time I ever taken a truck to the dealer and made the process easy and had great communication! I ever taken a truck to the dealer and made the process easy and had great communication! More
by anthonylugo598
Employees Worked With
Nick
October 06, 2025
Our experience with Chalmers Ford was very good. The young man, Jacob, was friendly, informative, and took care of any questions we had for him. Would recommend Chalmers to anyone else looking for a The young man, Jacob, was friendly, informative, and took care of any questions we had for him. Would recommend Chalmers to anyone else looking for a car. More
by Dennis Heffern
Employees Worked With
Jacon
October 06, 2025
Vehicle I purchased was used with only 250 miles but came without a spare key or tire jack with it. This information was not provided before purchasing. I now do not have the ability to lower the spare tire! without a spare key or tire jack with it. This information was not provided before purchasing. I now do not have the ability to lower the spare tire! More
by Rgpino69
Employees Worked With
Kann
October 03, 2025
Myself and my family have purchased many vehicles from Chalmers Ford over many years. They have always been very professional and courteous. When I purchase any future vehicle's I will not go anywhere el Chalmers Ford over many years. They have always been very professional and courteous. When I purchase any future vehicle's I will not go anywhere else to make that purchase. A very special thanks to my salesman, John Fife and Jackie, the finance manager for always working to get the best deal and financing More
by gwrowley
Employees Worked With
John Fife, Jackie Sidden
October 01, 2025
I’ve been going to Chalmers since 2013. They are going downhill. Not sure why. They have a lot of employee turnover again not sure why. When going in for service you must check their servic They are going downhill. Not sure why. They have a lot of employee turnover again not sure why. When going in for service you must check their service deals page. They will not tell you about the deals currently available for the month. I feel a honest dealership should absolutely telling customers about the service specials they are currently offering for the month. If it was not for a customer in the waiting room who told me I would not have even known about this online page. Another problem and I have no idea how this can be cost effective is they no longer want you waiting onsite for your service. They used to have a dropdown that said I’ll drop off my vehicle and I will wait. They removed that entirely and it only now states I will drop off my vehicle and I have a ride. Again not sure how this is cost effective but they tell you they will get you an uber ride wherever you want to go and they will call you when your service is done and they will send another uber to pick you up. Must be for tax write off purpose. Or it’s so they can run your vehicle to the quick lane shop to do the work and you never know. Anyway they are going downhill it’s a shame because they used to have no nonsense leadership and the customer was always number one and treated as such. More
by Lennm222
Employees Worked With
Jessica Keck
