Chalmers Ford
Rio Rancho, NM
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Great Experience Dealt with Glenn Aldrich to purchase a 2013 Ford Focus and had a great experience. He took the time to get to know what I wanted, and helped the proce Dealt with Glenn Aldrich to purchase a 2013 Ford Focus and had a great experience. He took the time to get to know what I wanted, and helped the process go very smoothly. Would highly recommend this dealership! More
Had a problem with a tire Kevin Storz is an excellent service adviser who goes above and beyond to make sure all needs and questions are answered. Just a fantastic person. Kevin Storz is an excellent service adviser who goes above and beyond to make sure all needs and questions are answered. Just a fantastic person. More
Mustang GT CS Everyone was great, very helpful and got us in and out in a very timely manner. Worth the 3 hour drive to leave with an awesome new Mustang GT. Everyone was great, very helpful and got us in and out in a very timely manner. Worth the 3 hour drive to leave with an awesome new Mustang GT. More
8 times and still great service! Michell & Jackie were great, this is seventh purchases and the services is GREAT! I will be back for number 8 and look forward to dealing with Michell Michell & Jackie were great, this is seventh purchases and the services is GREAT! I will be back for number 8 and look forward to dealing with Michell and Jackie! More
Friendly and helpful Heather found the exact car we were looking for and had all of our paperwork ready and waiting for our arrival in town. Glenn then quickly and effici Heather found the exact car we were looking for and had all of our paperwork ready and waiting for our arrival in town. Glenn then quickly and efficiently took us through the rest of the sale process. This is the second Ford we've purchased at Don Chalmers Ford. Excellent experience. More
Integrity--Respectfull--Excellence Excellence in motion combined with Respect and Integrity. We now have new friends and a new Ford Escape. From the front door to where you are greeted Excellence in motion combined with Respect and Integrity. We now have new friends and a new Ford Escape. From the front door to where you are greeted to the back door with your good byes We know our Ford will be taken care. Sales--Finance--Service and office personal are like friends you haven't seen in a long time. More
Wonderful car buying experience! Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. We worked with Glenn Aldrich to find a 2016 Ford Fusion - we had specific requests for what we wanted and a very firm price point. Glenn was great! He found a few options for us, all well within our price point, and never pressured us to go higher in price etc. The guys in the sync area were also extremely helpful. They detailed the car really well and helped us to sync our phones to the tech system. The only complaint I have is that we had to wait 2.5 hours for a finance room to open - however, we were car shopping on a Saturday, so that is to be expected. It was still worth it to buy from Don Chalmers Ford, even with the wait. Highly recommend this dealership! More
Best vehicle buying experience, ever! I bought a F-150 and I can flat out say that the whole experience, from the online searching and researching, to the sales person (Brucelee) to the se I bought a F-150 and I can flat out say that the whole experience, from the online searching and researching, to the sales person (Brucelee) to the service person (Nick) to the finance guy (Allan) was the best, easiest, most gratifying vehicle purchase I've ever had. I'm 50 years old, and I've bought my share of vehicles. This was the first time that the entire interaction, with everyone on the Chalmers team, exceeded my expectations. I recommend the dealership. Period. More
Once is a mistake, twice is intentional, bait and switch? I've been to this dealer three times in five years, one was a walkin for price comparison, the other two were because I was interested in purchasing a I've been to this dealer three times in five years, one was a walkin for price comparison, the other two were because I was interested in purchasing a vehicle listed on the Internet. My family generally rotates out one vehicle every two years...both times the Internet pricing was brushed aside as inaccurate information...and the sales staff treated us as delusional for wanting a vehicle at their published price. I will not use this dealer again, as a Ford family, we've found another dealer who stands by their pricing. More
service Whenever I take my vehicle in for service, I look forward to an enjoyable experience. They have never let me down. They always exceed my expectation Whenever I take my vehicle in for service, I look forward to an enjoyable experience. They have never let me down. They always exceed my expectations. More