Chalmers Ford
Rio Rancho, NM
Filter Reviews by Keyword
By Type
Showing 507 reviews
professional, timely and customer satisfaction I have been bringing my and my wife's vehicle in for service working with Diana Treat for several years and she always treats me with respect, is cour I have been bringing my and my wife's vehicle in for service working with Diana Treat for several years and she always treats me with respect, is courteous and looks out for my best interest. This particular visit, I was about to get in to shuttle to take me home and Diana came running out to tell me my truck would be ready sooner than expected, saving me a lot of time. Thank you, Diana!!! Ron More
fast and professional Diana Treat was professional and right on point with her estimation of the time it would take for an oil change and tire rotation...Thanks! Diana Treat was professional and right on point with her estimation of the time it would take for an oil change and tire rotation...Thanks! More
Excellent experience all around! Excellent experience all the way around at Don Chalmers Ford! From initial sales to finance to accessories to delivery to shuttle service! Would recom Excellent experience all the way around at Don Chalmers Ford! From initial sales to finance to accessories to delivery to shuttle service! Would recommend without doubt! More
easy going, no pressure. Don Chalmers built a wonderful dealership based on the customer first attitude. I bought my first Ford Truck from Chalmers in 1996 when they were sti Don Chalmers built a wonderful dealership based on the customer first attitude. I bought my first Ford Truck from Chalmers in 1996 when they were still in a temporary building. Over the years I have purchased seven vehicles from the firm, and have always been treated with helpfulness, albiet the sales people, the repair facility and parts dept. Thanks Jerry B More
Customer Service when signing was aweful Everything with the purchase had gone really well and it was close to the evening. When it came to actually signing all the paperwork in purchasing th Everything with the purchase had gone really well and it was close to the evening. When it came to actually signing all the paperwork in purchasing the truck we were transferred to Nora Rashid. We left there with such a bitter experience caused by one person after everything prior to that had gone well. She was really rude and made it clear she did not want to be there. She specifically said to us "I'm tired, I've been here since 8am" she was clearly unhappy she had to do the paperwork and we probably will not be going back if she is there for any future purchase. More
New car purchase Love dealing with the folks at DCF, John, Michelle and Jackie are always ready and willing to take care of the customer. I have just purchased my 3rd Love dealing with the folks at DCF, John, Michelle and Jackie are always ready and willing to take care of the customer. I have just purchased my 3rd car in 5 years and will continue having all my cars serviced there as well, the Quick Lane and Service departments are very clean and people are very professional. and one last shout out to the folks in the body shop. Everyone in every department, my hats off too you. Merry Christmas More
Great sales staff without the pushy sales attitude!!! Excellent Sales staff, as well as, all the other staff members. Everyone was very attentive, but no one had the pushy sales attitude. The customer e Excellent Sales staff, as well as, all the other staff members. Everyone was very attentive, but no one had the pushy sales attitude. The customer experience was one that I will want to experience again as I will be a repeat buyer when the need comes up again. More
Excellent and efficient buying of Vehicle I purchased a new Ford F-150 and John Wayne was absolutely a great professional sales person that listened to what I wanted and took me straight to th I purchased a new Ford F-150 and John Wayne was absolutely a great professional sales person that listened to what I wanted and took me straight to the truck I purchased. They gave me a great price and John was able to get the transactions done in a very efficient manner. I would recommend John and this dealership to all car buyers. More
service review Excellent service with repeat problem. Service advisor knowledgeable & "knows me" & my car issues. Explains service issues & will check on recalls ( Excellent service with repeat problem. Service advisor knowledgeable & "knows me" & my car issues. Explains service issues & will check on recalls (fixes them when I am there for other reasons). Very helpful & most issues have been covered by my warranty. More
Well informed Easy to do business with and to understand any issues. Diana can explain anything, in as much detail as you may want. Even with a delay to return th Easy to do business with and to understand any issues. Diana can explain anything, in as much detail as you may want. Even with a delay to return the car due to workload in service, she made sure that I was taken care of for transportation needs. Been going there for years, and will go back. More