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Chalmers Ford

Rio Rancho, NM

3.8
507 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 507 reviews

September 17, 2016

Best car buying experience ever Glen and John are simply the best. They took care of us like family. Have bought over 20 vehicles in my lifetime and never has it been this easy. No b More

by Leyager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Treat, John Navelli, Mike McCracken, Glenn Aldrich
Sep 19, 2016 -

Chalmers Ford responded

First & foremost thank you for being our customer for over 20 years. We are so honored to have been able to take care of your needs for that long. Also, we really appreciate you letting us know our team made this most recent experience easy. Thanks so much for this review! We look forward to seeing you around the dealership for years to come.

September 07, 2016

Sales and service I have been very pleased with this dealership from day 1 when I went to purchase my 2016 Mustang to my most recent visit for a routine oil change. Eve More

by CarlT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Strebe, David Piazza
Sep 14, 2016 -

Chalmers Ford responded

Carl, thank you so much for letting us know that you would recommend our dealership! We really appreciate that. Also, we're so happy to hear that our team was pleasant & professional. We look forward to seeing you around the dealership again & we hope you're enjoying your Mustang!

September 02, 2016

My salesman was Geary Krontz. The experience was very excellent all the way around. The dealership should have two keys for the vehicle is my only suggestion. That is on the dealer More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geary Krontz
Sep 06, 2016 -

Chalmers Ford responded

Bobby, we appreciate you letting us know about your experience! We are so glad Geary did such a great job of taking care of you. Also, we would be happy to make you a second key if you're willing to split the cost with us. Please contact James in our Service Department if you'd like to do that! His direct line is (505) 890-2169.

August 27, 2016

Quick and Efficient. As a state Legislator, I have limited time to deal with haggling over the price. I had looked in Colorado and New Mexico for an F150 that had all the More

by DavidG Dist61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Lee Romero,Basil Gutierrez, and Mitchell Rivara.
Aug 31, 2016 -

Chalmers Ford responded

David, we really appreciate this review. Thank you so much for letting us know how good of a job Bruce, Basil, & Mitch did. We will be sure to recognize them! We hope you're enjoying your new truck.

August 20, 2016

Awesome service, pleasure doing business. Glenn is very personal with his customers, knowledgeable in his products and never pressuring when it comes to a sale. Customer satisfaction is his n More

by Ecgavilan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in delivery department , John Navelli, Glenn Aldrich
Aug 23, 2016 -

Chalmers Ford responded

Thank you so much for letting us know that Glenn did such a great job in assisting you with your vehicle purchase as well as John Navelli in finance! We hope you're loving your new Mustang!!

July 21, 2016

Always Top Notch Service There was a mechanical issue with a new technology system on my 2015 Ford F-150 Lariat (did not affect me driving the vehicle). Service Team at Don Ch More

by Brushfire_Country
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Storz
Jul 21, 2016 -

Chalmers Ford responded

Thank you so much for this review! We really appreciate you letting us know about your positive experience with our Service Department & Kevin Storz. We'll be sure to recognize them!

July 07, 2016

Unqualified service techs at Quicklane On an extended vacation I used Chalmers Quicklane for an oil change and tire rotation. I gave specific instructions not to hang my matching spare with More

by Dbarr
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Holmes/ Steven Herrera
Jul 08, 2016 -

Chalmers Ford responded

David, thank you for letting us know. We have fixed the scratch and apologize for any inconvenience we caused you.

July 04, 2016

Shopping for and Buying a New Car My wife and I have not been to a car dealership for over ten years. We went to Don Chalmers Ford looking for a new car that gets good gas mileage and More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strebe, John Fife, John Navelli, Mike McCracken
Jul 05, 2016 -

Chalmers Ford responded

John & Yvonne, we really appreciate you letting us know about your experience! We are so glad to hear John Fife & our staff made shopping with us enjoyable. That's exciting that we were able to save you some money on insurance. Congratulations on your Focus!! We hope you two have fun in your new car.

June 24, 2016

TOP NOTCH DEALERSHIP. My recent buying experience purchasing a 2016 Mustang was handled skillfully and professionally. Michelle Royle handled a difficult buying transactio More

by DRANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Storz, Michell Royle, Jackie Sidden, Mike McCracken
Jun 24, 2016 -

Chalmers Ford responded

David, thank you so much for letting us know we made your buying experience enjoyable! We really believe our customers should have fun buying a new vehicle & it should be a hassle-free experience. It really makes us smile that we were able to provide that to you :) we hope you're having a blast with your new 2016 Mustang!!

June 21, 2016

Great Service Great service and friendly no pressure atmosphere. Helpful advise to complete buying process. Out the door best price around. Go there first and la More

by submitsurvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fife, Jackie Sidden, Mike McCracken
Jun 21, 2016 -

Chalmers Ford responded

Thank you so much for your feedback. We are so happy your experience was pressure free, friendly, & helpful! We look forward to seeing you again at the dealership.

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