Chalmers Ford

Quick and Efficient. As a state Legislator, I have limited time to deal with haggling over the price. I had looked in Colorado and New Mexico for an F150 that had all the As a state Legislator, I have limited time to deal with haggling over the price. I had looked in Colorado and New Mexico for an F150 that had all the bells and whistles. With one phone call Bruce Lee Romero explained why it would be a good idea for me to drive 350 miles to Don Chalmers. Once I got there the paperwork was fast and easy. Unloading from one truck to the other was what took the longest. Bruce Lee kept his word and there were no hidden costs. My price over the phone was what the price was as I left the dealership. Thank you all for the great truck! Last note the training from Mitchell Rivara was out standing, he explained every option and how to access it. I left knowing more about this new truck than what I knew on my old truck. Great Job. More

Awesome service, pleasure doing business. Glenn is very personal with his customers, knowledgeable in his products and never pressuring when it comes to a sale. Customer satisfaction is his n Glenn is very personal with his customers, knowledgeable in his products and never pressuring when it comes to a sale. Customer satisfaction is his number one goal. I enjoyed doing business with him. More

Always Top Notch Service There was a mechanical issue with a new technology system on my 2015 Ford F-150 Lariat (did not affect me driving the vehicle). Service Team at Don Ch There was a mechanical issue with a new technology system on my 2015 Ford F-150 Lariat (did not affect me driving the vehicle). Service Team at Don Chalmers (Starting with Kevin Storz) was on top of it (part was already on back order). They called as soon as it was in and had it fixed within 2 hours of my appointment, while I waited in lobby. I've always had the best experiences with the team there, friendly, professional, knowledgeable, and never pushy. More

Unqualified service techs at Quicklane On an extended vacation I used Chalmers Quicklane for an oil change and tire rotation. I gave specific instructions not to hang my matching spare with On an extended vacation I used Chalmers Quicklane for an oil change and tire rotation. I gave specific instructions not to hang my matching spare with the finished side down to prevent damage to the finish by the tire carrier. They did NOT follow my instructions and marred my rims finish which then required repair causing me an additional trip to retrieve my tire and wheel. They did not offer any reduction in my bill for my troubles and in fact became quite argumentative in accepting fault (Charles Holmes). Mind you I never left the facility before seeing what they had done! Upon my final inspection before leaving for home (1200+ miles) I find 3 very loose lug nuts and several more that were just under the correct torque which could've cause a major issue while pulling a trailer that distance. More

Shopping for and Buying a New Car My wife and I have not been to a car dealership for over ten years. We went to Don Chalmers Ford looking for a new car that gets good gas mileage and My wife and I have not been to a car dealership for over ten years. We went to Don Chalmers Ford looking for a new car that gets good gas mileage and is fun o drive. We look around the lot and decided on the car we wanted, a Ford Focus Hatchback with standard transmission. We got with John Fife and breezed through all the paperwork and we're off driving home in our new car. John and all the staff were great. We even saved money by going through Allstate Insurance compared to our insurance company. The experience was very enjoyable and we would not hesitate to recommend Don Chalmers to our friends and family. John and Yvonne Albuquerque, New Mexico More

TOP NOTCH DEALERSHIP. My recent buying experience purchasing a 2016 Mustang was handled skillfully and professionally. Michelle Royle handled a difficult buying transactio My recent buying experience purchasing a 2016 Mustang was handled skillfully and professionally. Michelle Royle handled a difficult buying transaction as a top notch mediator and deal healer. She works tirelessly in order to make it all happen. Michelle is a fantastic sales person on all fronts. All the staff involved were excellent and extremely knowledgeable in their jobs. Andrew in service was a rock star in helping me understand all the high tech gadgets and was very patient. Very pleased with transaction. David r Anderson. More

Great Service Great service and friendly no pressure atmosphere. Helpful advise to complete buying process. Out the door best price around. Go there first and la Great service and friendly no pressure atmosphere. Helpful advise to complete buying process. Out the door best price around. Go there first and last. Thank you. More

Quick, no pressure sales! Glenn and Christy listened to my needs and found me exactly what I wanted. I was approved in no time and had my car within the day. The longest part w Glenn and Christy listened to my needs and found me exactly what I wanted. I was approved in no time and had my car within the day. The longest part was the test drive. So awesome! They never pressured me and we're so patient and very courteous throughout the process. More

Sales - Purchase. We purchased a vehicle from them about 3 months ago and when I saw a newer, more room and more seats in the vehicle come up for sale, I called my sale We purchased a vehicle from them about 3 months ago and when I saw a newer, more room and more seats in the vehicle come up for sale, I called my sales rep-Edward Herrera and asked if we can make a deal to trade in my car for the other vehicle. He stated that he will get back to me. Well, within a couple of days, he was able to approve the trade in. Edward worked AMAZING to show us the car and a test drive. Edward is a WONDERFUL gentleman and always treats me and my family with respect and care!!!! I will ALWAYS take my business to Don Chalmers Ford Dealership and let everyone know how AWESOME they are!!!! I also want to thank John Navelli, he is a very pleasant and friendly person that is always very patience in explaining the finance and always listens to your questions. For us, the car still needed to be detailed and I want to THANK the service crew that went above and beyond, with Edward's help to clean the car to showroom quality, my wife and I couldn't believe how AMAZING the car looked. I will always be very grateful in the business I received at Don Chalmers Ford, I have never received this OUTSTANDING service from any other dealership!!!!! More

Superior and Professional Brucelee Romero was extremely helpful. My wife and I did not feel preasured to make a purchase. He was very patient and answered all our questions and Brucelee Romero was extremely helpful. My wife and I did not feel preasured to make a purchase. He was very patient and answered all our questions and met all our needs. Our son who ordered the new Ford F-150 Platinum last year recommended Brucelee and also said he was helpful and professional. Could not be more happier. Brucelee is not on the select sales employee list. Basil in accounting was also very polite and helpful. Both of these employees seem to be dedicated and are happy, which is hard to find these days!!! More