Chalmers Ford

Glenn Aldrich was great! Glenn Aldrich walked us through the process of choosing our new Ford Escape. He was very attentive and found the SUV that fit our criteria. He was v Glenn Aldrich walked us through the process of choosing our new Ford Escape. He was very attentive and found the SUV that fit our criteria. He was very professional and knowledgeable. We never felt pressured by him. We would definitely purchase our next car from him. More

Best Service Center in the Albuquerque Area We drive 30 miles to get our Fords serviced at Don Chalmers Ford in Rio Rancho. Diana Treat is our service manager and she has always given 4-star We drive 30 miles to get our Fords serviced at Don Chalmers Ford in Rio Rancho. Diana Treat is our service manager and she has always given 4-star service, but so have all the employees in the service department even holding my dog for me. A great bunch! More

emissions test Dropped by Don Chalmers Ford Quality Care Center, was taken in for an emissions test and was out in less than an hour. always take my vehicles to Don Dropped by Don Chalmers Ford Quality Care Center, was taken in for an emissions test and was out in less than an hour. always take my vehicles to Don Chalmers ford for all services. Great team to work with. More

Service at Quick Lane When I called Jeremiah told me there would be a 1 1/2 hour wait and 1 hour for service. From the time I arrived it was only two hours. The crew was When I called Jeremiah told me there would be a 1 1/2 hour wait and 1 hour for service. From the time I arrived it was only two hours. The crew was courteous, efficient, and helpful. Thanks More

Up and Beyond Dave was absolutely amazing. He went up and beyond any other car buying experience I've ever had. He was compassionate, sincerer and honest. I walked Dave was absolutely amazing. He went up and beyond any other car buying experience I've ever had. He was compassionate, sincerer and honest. I walked away happy and confident with the decision I made. If anyone is looking for a non haggle experience go see David Piazza. He will treat you good! :) More

Bait and switch Dealt with John Fife before, bought a 2001 from him. Sent my daughter and son in law, they purchased a car from him. I called John on the phone, looke Dealt with John Fife before, bought a 2001 from him. Sent my daughter and son in law, they purchased a car from him. I called John on the phone, looked at their inventory on line, he gave me a price, and I said really, and he said with all the incentives that was the price. When I arrived he raised the price $3,000.00 and I said that wasn't the price he gave me on the phone. He went on to tell me that he looked at the wrong line and that he made a big mistake and just how sorry he was. Well that could happen. After I got home I started thinking about what happened, and then I remembered I called him 3or4 times about somethings I wanted to add to my truck and added the what the total would be. He didn't mention anything about the wrong price. If I would have thought about that at the time I would have walked out of there. My bad John Fife got me good, but never again. More

Best buying experience yet! My beloved 16 year old truck was totaled in an accident in January. I hadn't been planning on buying a new car quite yet, but I made my wish list and My beloved 16 year old truck was totaled in an accident in January. I hadn't been planning on buying a new car quite yet, but I made my wish list and went to see Glenn over at Don Chalmers. They happened to have the color I wanted, and it was the right price with low miles. I drove it, loved it, and we managed to get in and out of there in 2.5 hours! It was the best car buying experience I've had yet and everyone at the dealership was very friendly and explained everything when I had questions. Glenn is a fabulous guy and I highly recommend him to be your guide to buying a new car! More

Easy peasy Found the car I wanted, offered what I was willing to pay and it was accepted. Greg Maldonado was wonderful in helping me find a fitting vehicle. Than Found the car I wanted, offered what I was willing to pay and it was accepted. Greg Maldonado was wonderful in helping me find a fitting vehicle. Thank you! More

This service was excellent The only problem is that at 30K miles the water pump went out. This in its self is understandable, what's not good is that apparently the pump had be The only problem is that at 30K miles the water pump went out. This in its self is understandable, what's not good is that apparently the pump had been leaking for a very long time and the cooling system was down 3 gallons. Since Don Chalmers has been servicing the truck since it was new, it makes me wonder why it was never observed in prior service visits. More

Jackie Rocks! This woman is so kind and remembers little details you think most people won't which shows me she truly does care about her customers. I will continu This woman is so kind and remembers little details you think most people won't which shows me she truly does care about her customers. I will continue to go back to this dealership because of the people who work there like Jackie and Amy! More