Chalmers Ford

Confident things will be done correctly. I've taken our vehicles to Chalmers since 2000. Overall I have been pleasantly pleased with the service and the way they stand behind their work. Ho I've taken our vehicles to Chalmers since 2000. Overall I have been pleasantly pleased with the service and the way they stand behind their work. However on my most recent visit at the Quick Lane the mechanic recommended services for my vehicle. This was then relayed to me by the service advisor. One such recommendation was for a change of plugs. I told the service representative I thought it had been done around 60K miles. They also recommended a fuel filter and injector cleaning. All of these items were replaced or taken care of well within the recommended time/mileage changes. They did not need servicing. If the mechanic or service advisor had checked, they would not be recommending maintenance that was not necessary at this time. Even after I hinted to the service advisor that I thought the plugs had been changed within the mileage requirement, he did not go back and verify in their system. All my work had been done by Chalmers, so they have a complete record. When I got home I verified that the work was current by checking my maintenance log. More

No Pressure Purchase It was a pleasure to purchase a new vehicle at Don Chalmers. Glenn Aldrich was extremely patient with no pressure on sales, John Navelli was very kind It was a pleasure to purchase a new vehicle at Don Chalmers. Glenn Aldrich was extremely patient with no pressure on sales, John Navelli was very kind and through on financing, and Mike McCracken was awesome with add on parts and knew exactly what we needed to make it more enjoyable to own the vehicle. More

Buying a new truck in. Albuquerque I recently purchased a new 1/2 T truck at Don Chalmers Ford. I had done some preliminary research on the Internet, tried out about 6-8 different vehi I recently purchased a new 1/2 T truck at Don Chalmers Ford. I had done some preliminary research on the Internet, tried out about 6-8 different vehicles, and after several follow up emails and calls from Glenn Aldrich at Don Chalmers Ford, I drove the 45 miles to look at several vehicles he had surfaced out of their inventory. The entire experience was pleasant and conducted with consumant professionalism; often, when entering an automobile dealership, one feels like the main course at a piranha banquet. None of that occurred with Glenn---he scoped out my preferences, looked over offers I had from other dealers, and made me a good deal on the unit I had selected, and I went home to think about it. They gave me the vehicle overnight to test drive; I returned the following day and we finalized the deal. There has been excellent follow up and turn around on final set up details. All in all, a pleasant experience. I'm very pleased, with my new truck, with Glenn Aldrich, and Don Chalmers Ford! More

Good service, good dealership Brought my Escape in for the door latch recall work & an oil change. Although I ended up having to leave it overnight, Trent Dunham kept me advised o Brought my Escape in for the door latch recall work & an oil change. Although I ended up having to leave it overnight, Trent Dunham kept me advised on the status & let me know as soon as it was ready to go. I've always been very satisfied when dealing with Chalmer's Ford. More

Wonderful experience Trent did a fabulous job! Things were done in a timely manner and the entire staff I came into contact with was friendly and professional Trent did a fabulous job! Things were done in a timely manner and the entire staff I came into contact with was friendly and professional More

Quick Replies & Great Customer Service Mr. Trent Durham explained the process and provided information so I was aware of the situation regarding my vehicle. There were no surprises, whether Mr. Trent Durham explained the process and provided information so I was aware of the situation regarding my vehicle. There were no surprises, whether good news or bad news, Mr. Durham returned all of my phone calls, emails and text messages. Even though he was very busy he was always professional, courteous and concerned about customer service. More

Great and Fast service!! Five Stars! Because of the quick service and awesome environment. Very respectful people and no problems with anything! Everyone introduced themselves Five Stars! Because of the quick service and awesome environment. Very respectful people and no problems with anything! Everyone introduced themselves and made sure my time there was quick and enjoyable! More

Amazing Dealership I checked out several local dealerships before I found a good fit with Don Chalmers I really appreciate this dealership. The people are great to work I checked out several local dealerships before I found a good fit with Don Chalmers I really appreciate this dealership. The people are great to work with and the service is first-rate. Trent Durham has been my service advisor. He explains things well and is very accommodating. I also worked with Jackie Sidden who was also a pleasure to work with. I did not buy my C-Max at this dealership but I will be purchasing future vehicles here because of the quality service and people. More

The best service I have ever had! Glenn was an awesome salesman he answered all questions that I had and made sure to help me find the vehicle that fit my needs andone was withing my p Glenn was an awesome salesman he answered all questions that I had and made sure to help me find the vehicle that fit my needs andone was withing my price range. Along with all the Don Chalmers employees. Thank you all for everything you did to help me drive off the lot with my brand new edge! More

Car Purchase After having bad experience with (FORD MOTOR CREDIT) few years back, we decided to go back and purchase a FORD FUSION and dealing with our sales perso After having bad experience with (FORD MOTOR CREDIT) few years back, we decided to go back and purchase a FORD FUSION and dealing with our sales person GEARY KRONTZ, He actually made us forget the bad nightmare we had with ford motor credit. Geary is the most professional and honest sales person that we had dealt in ford and all other car dealers, He's the most patience person when it comes to listening about your needs. We are very HAPPY with our purchase. He was actually with us from start to finish and all was done is one single afternoon, we had talked to Geary about our expectations on the car we wanted to purchase the day before, and He called the next day he had the car waiting for us and it was exactly what we wanted from to color to the details in the interior. We HIGHLY Recommend Geary He is on the Don Chalmers outlet 1400 Rio Rancho Blvd He will actually help you with New or Use vehicles. More