Chalmers Ford
Rio Rancho, NM
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Glenn Aldrich is the best! Glenn is about as kind and easy to talk to as any selection specialist I've ever met. He concentrates on budget and priorities first, then finds the Glenn is about as kind and easy to talk to as any selection specialist I've ever met. He concentrates on budget and priorities first, then finds the best vehicle for his customers to fit their need and their income. I'd recommend Glenn to anyone that is looking their a quality vehicle at a fair value. Its so nice to have someone like that to refer my family, friends, and colleagues to. More
Great experience My experience began 1 year ago when I purchased a car for my son at Don Chalmers and up to this date, there has been not one problem with his car. So My experience began 1 year ago when I purchased a car for my son at Don Chalmers and up to this date, there has been not one problem with his car. So in turn I went to upgrade my car for something more current and what do you know. I had the same experience from last year, this year. My salesperson was attentive to all my wants and needs and put me in a car I love. He checks on me to make sure all is great and I look forward to seeing him when I go for my oil changes. Glen made my experience better than I walked in feeling. He took the time to listen to what I needed and when something was available, contacted me and again I am very happy with all. I am keeping my ears to the ground to see if anyone at work needs a vehicle so I can send them to Don Chalmers. I will never shop anywhere else. Thank you Glen for your patience and for sticking with me. More
Glenn Aldrich I went in to just look, Glenn approached me and asked what I wanted to see and then he took straight to it. He didn't try to over sell or force other I went in to just look, Glenn approached me and asked what I wanted to see and then he took straight to it. He didn't try to over sell or force other products down my throat. He was so helpful and directed us so well we bought a car for our family and couldn't be happier. Glenn Aldrich Is your guy to go to. I'll be back for my next and will ask for him personally More
A fantastic experience for a returning delighted customer We traded in our Fusion that we bought at Don Chalmers for an Edge. Based on our first experience we returned and asked for Glenn because he is the ul We traded in our Fusion that we bought at Don Chalmers for an Edge. Based on our first experience we returned and asked for Glenn because he is the ultimate in customer service. He treats his customers with the utmost respect and finds out exactly what they want. He spends as much time as it takes to meet and exceed their needs. He took the time to check our other car and see what radio station we listen to and programmed the station on our new car. Who does that but an organization that values their customers and treats them like family. While we were there, we were given pizza and Jackie saw that we had no napkins and brought some to us. Who does that? Incredible example of excellent customer experience. Next we visited with John Navelli. He made sure we got the best extended warranty, maintenance, and gap insurance to assure that the incredible customer experience is continued the whole time we own our wonderful new car. Do I recommend Don Chalmers? You bet, I tell everyone I know that the next car they buy should be from Glenn, followed by John. More
Amazing,kind, Friendly, Glenn and John were amazing people to work with!! They listened to my concerns and answered every question in the kindest,in the most respectable way Glenn and John were amazing people to work with!! They listened to my concerns and answered every question in the kindest,in the most respectable way possible! I felt like I've made friends and as a woman NEVER felt like I was talked down to. Don Chalmer's employees ALL made me feel like family. I'd recommend this dealership to my family & friends!!! Thank you!! More
Awesome service by James Cordova James Cordova is always helpful , honest , courteous. When we have car problems we know that with James it will get taken care of. You are very lucky James Cordova is always helpful , honest , courteous. When we have car problems we know that with James it will get taken care of. You are very lucky to have him working for you. Jose & Gera Provencio More
Auto Body Shop I was treated as a valued customer, like if I was Family You Are Super People. Thank You All that helped me. Respectfully George Felix I was treated as a valued customer, like if I was Family You Are Super People. Thank You All that helped me. Respectfully George Felix More
Great Sales Service!! Great Dealership!! Glenn Aldrich helped me choose a great car! He was honest and patient and an all around wonderful salesman! He didn't push me into something I couldn' Glenn Aldrich helped me choose a great car! He was honest and patient and an all around wonderful salesman! He didn't push me into something I couldn't afford and he wasn't just after a sale. I would do business with him again in a heart beat! Thanks, Glenn! More
Great service Great experience to say the least! Working with Aaron in sales and Nora in finance was painless. All auto dealerships should be this classy and helpfu Great experience to say the least! Working with Aaron in sales and Nora in finance was painless. All auto dealerships should be this classy and helpful! Both were a joy to work with! Could have spent all day in finance as Nora was fun to talk to while still answering my many questions! More
Great Service I called in to get my car in for the recall I received and my service advice was Trent Durham and I was treated like family. I got in right away and t I called in to get my car in for the recall I received and my service advice was Trent Durham and I was treated like family. I got in right away and they got it done in a record time. I have been with Don Charmers since 2000 and I will keep coming back. I will never go to another dealer for my service. I live in Peralta down by Los Lunas,it is a way to drive. They are the greatest dealership. They don't cheat you they are truthful. More