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Chalmers Ford
Rio Rancho, NM
708 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 708 reviews
April 14, 2025
Our salesman Mike was very knowledgeable about the Maverick truck we bought. Daniel in accessories was helpful and got us taken care of quickly. Love the Maverick truck. Maverick truck we bought. Daniel in accessories was helpful and got us taken care of quickly. Love the Maverick truck. More
by Chris
Employees Worked With
Mike Trujillo Daniel
April 14, 2025
I went in January to get my shaking car looked at. My original advisor, Trevor, was out on parental leave. Congratulations. I had a different advisor, Mel?, help me with my car. He calls me, says that My original advisor, Trevor, was out on parental leave. Congratulations. I had a different advisor, Mel?, help me with my car. He calls me, says that my rotors need to be turned. I approve the repair. 2 months later, the same issue is back. I take the car back thinking that Ford does a 90 day warranty on their work. I'm told that my rotors NOW need to be replaced. I researched the resurfacing of the rotors and they should be within a certain tolerance to be remounted on my vehicle. That should have been cleared before putting them back on my car. I ask if I will only pay for the rotors and NOT the labor (which I was happy to do since it had only been Since January). I'm told, no, I will ONLY get a $95 discount on a $500 repair. I have not had such a bad experience at Ford before. I thought they stood behind their work. I'll go to another Ford house for future repairs/purchases. More
by HaiRazor
Employees Worked With
Melvin Rosas
April 10, 2025
Dave from accessories was excellent in customer service in getting my ranchand bumper installed. Arranged transportation to and from dealership for me. in getting my ranchand bumper installed. Arranged transportation to and from dealership for me. More
by marinecowboy
Employees Worked With
Dave from accessories, John Fife, Jackie Sidden
April 09, 2025
Mark was great. He went above and beyond to help me, a 70 year old man, unhitch and rehitch the UHaul trailer from my truck. The service was great and couldn't have He went above and beyond to help me, a 70 year old man, unhitch and rehitch the UHaul trailer from my truck. The service was great and couldn't have happened without Mark's help. Thank you Mark More
by GSUsc
Employees Worked With
Mark Appel
March 22, 2025
I am reviewing the service department, I won't take my car for service anywhere else, my service advisor mel is great, he always explains things to me and lets me know what could be coming up for service, car for service anywhere else, my service advisor mel is great, he always explains things to me and lets me know what could be coming up for service, he takes good care of me and my car. I will always give them a 5 star review. Linda Edwards More
by lse57esl66
Employees Worked With
All service people are very friendly and helpful, Melvin Rosas
