Chalmers Ford

Kristopher the salesman was professional and pleasant, no high pressure tactics. Jackie the finance manager was just as pleasant and professional and didn’t try to pressure us into buying things we didn’t n high pressure tactics. Jackie the finance manager was just as pleasant and professional and didn’t try to pressure us into buying things we didn’t need. She valued my time and $. Chalmers ford is the best for us and has been for almost 20 years!! More

Found issue when I requested analysis for my long trip. Was corrected and I feel more comfortable with my upcoming trip. Was corrected and I feel more comfortable with my upcoming trip. More

Josh was amazing in the process of buying our bronco. Straight forward no games or going back and forth made me very comfortable and glad I went with him as our salesman. Straight forward no games or going back and forth made me very comfortable and glad I went with him as our salesman. More

Great Service Advisor named Brandon. Did a wonderful job. Professional,prompt and honest. A world of difference from previous visits to this dealer. Give that man a raise. Did a wonderful job. Professional,prompt and honest. A world of difference from previous visits to this dealer. Give that man a raise. More

Excellent service shop. Service rep Trevor very thorough and helpful when explaining needed repairs and was fast to schedule Service rep Trevor very thorough and helpful when explaining needed repairs and was fast to schedule More

Did a great job quick and efficient service and on time we will come back again we will come back again More

Good work, In trusting of truck and being reliable with my own sacrifices to life my own sacrifices to life More

Mark handled my oil change most efficiently and explained everything that was completed during the visit. He also reviewed the other areas of my car that might need future service. everything that was completed during the visit. He also reviewed the other areas of my car that might need future service. More

My car wasn't ready when it should have been and I was waiting for it. To make matters "worse", it was supposed to be ready and I would just be able to make some other commitments I had for that afternoo waiting for it. To make matters "worse", it was supposed to be ready and I would just be able to make some other commitments I had for that afternoon, when, while waiting on the car to be brought out, they said they had some issues with it. Not a happy customer really. BUT...and this is why the 5 stars..stuff happens, they caught it before releasing the car to me, AND, given my obligations that afternoon, grabbed a loaner for me to use since they weren't quite sure when they'd fix the issue that had popped up! I didn't have to get angry or demand anything, they immediately suggested it to help me get on my way! And THAT is true customer service! My other encounters with Chalmers were also very good. I'll continue to go back as long as that level of customer service is maintained! More

My customer service experience was excellent from the moment I called to schedule the appointment all the way through to the day of service. The entire process was smooth and hassle-free. Diego Sanchez m moment I called to schedule the appointment all the way through to the day of service. The entire process was smooth and hassle-free. Diego Sanchez my Service Advisor , was outstanding—he clearly explained the time frame and cost, and even helped arrange transportation back to my home. I truly appreciated his professionalism and assistance. More