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Chalmers Ford

Rio Rancho, NM

4.7
748 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 748 reviews

June 16, 2025

Just scheduled oil change. Had an appointment and pulled truck in within 10 minutes of arriving. Just over an hour. Reviewed the truck status with me. Service rep was friendl More

by ramay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Jun 17, 2025 -

Chalmers Ford responded

Hi Ramay, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 14, 2025

Mike my salesperson, went above and beyond throughout the whole purchasing process. Couldn’t have asked for for a better experience!! More

by ohjungsoo28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adkins
Jun 17, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 09, 2025

This is hands down the best dealership I’ve been involved with. Prompt, professional service- thanks Chalmers More

by Velocity2434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fife, Bryan Fruit, Raymond Gaffney
Jun 13, 2025 -

Chalmers Ford responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

June 09, 2025

The service staff was efficient and helped me get the best value for my reward. More

by Viejogus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
Jun 12, 2025 -

Chalmers Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 13, 2025 -

Chalmers Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2025

Appreciate the quick service and updates to n my vehicle. Staff is always super friendly More

by Anmzta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 16, 2025 -

Chalmers Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2025

Well I needed work accomplished pre road trip. I was near 100k so they laid out the suggested work for that mileage and I picked the most impotant. Will schedule the rest post trip More

by Dparker798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Appel
Jun 12, 2025 -

Chalmers Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 13, 2025 -

Chalmers Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2025

Fast and efficient. Good communication. Got all of my service needs covered and made good recommendations More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, Mark Appel, Richard Gatti, Lance Navarro, Mike Deforest, Ed Elvy, Brandon Jiron
Jun 10, 2025 -

Chalmers Ford responded

Hello Kathleen, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Have had both of our Ford vehicles serviced here for more than years. Generally fine service. Clean and comfy waiting areas and customer-focused staff. More

by abourne4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jiron
Jun 01, 2025 -

Chalmers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 03, 2025 -

Chalmers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2025

Service team at Quick Lane/Service Department are AMAZING! They always go over and beyond for me. More

by Victoriaharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gatti
Jun 07, 2025 -

Chalmers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

May 29, 2025

Great friendly customer service. They communicate in great detail about everything your auto needs to have done. They always answer my questions & put me at ease. More

by chiledog2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Willard, Michell Royle, John Fife, Jackie Sidden, Jim Cartwirght, Tom Cullen, Mark Appel
May 31, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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