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Chalmers Ford

Rio Rancho, NM

3.9
506 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 506 reviews

August 16, 2018

Very honest and thourough Brought my vehicle in as the battery kept dying. I just bought a new battery at O'Reilys and it went bad overnight causing damage to my TCM. Trent g More

by John Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Oct 14, 2019 -

Chalmers Ford responded

Thank you so much for sharing your experience John. We really appreciate you letting us know Trent did a good job. We hope your vehicle is running smoothly! Thank you so much for your review!

August 07, 2018

AMAZING SERVICE Visited Quick Lane with no appointment, because of my "tire pressure low" message. A nail was removed, all tires brought up to correct pressure, and I More

by LALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gatti
Oct 14, 2019 -

Chalmers Ford responded

Thank you so much for your review. We're so happy our team was able to take care of you & get you back on the road!

August 02, 2018

A great car buying experience. Thanks to Brandt Tonjes we were able to purchase a new car - my wife and I were delighted and impressed with the work Brandt did to expedite the purch More

by MOS1369
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt Tonjes, David Piazza, Jim Cartwirght
Oct 15, 2019 -

Chalmers Ford responded

We really appreciate your feedback! Thank you so much for your review & for sharing your experience. We're so happy to hear that our team exceeded your expectations!

July 11, 2018

Regular maintenance and fix trunk hood. Trent was thorough with the 60,000 mile maintenance of my 2013 Taurus. He also had to replace the struts in the trunk and made sure the new ones work More

by pbitner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
Jul 12, 2018 -

Chalmers Ford responded

Thank you so much for your review! We really appreciate you letting us know Trent did such a good job. We hope your car is running smoothly!

June 17, 2018

Always the best I have used DC Quicklane in Rio Rancho for all my service needs for years. They are courteous, accurate and I have peace of mind when I drive away. Ex More

by Gary W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
Jul 11, 2018 -

Chalmers Ford responded

Thanks for your review Gary! We really appreciate you letting us know that you have peace of mind when servicing your vehicle with us. That really means a lot!

June 15, 2018

Great I received a letter from Ford indication my GPS card needed to be updated for $149.00 so I took it to Chalmers. When I looked at the letter and the i More

by Bright,guy 47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Strebe, Diana Treat
Jul 12, 2018 -

Chalmers Ford responded

Hi there! Thanks for reaching out to us. This seems like it would be the sales tax but we'd like to discuss your invoice with you. Can you please call Chad, our Service Director, so he can get your invoice #? His direct line is (505) 890-2216.

June 14, 2018

did not start The car was working fine until we attempted to start it the next morning. I called the dealership and was told I should have the car towed.90 minu More

by jesullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Durham, Jackie Sidden
Jul 11, 2018 -

Chalmers Ford responded

Thank you so much for your review John. We're so glad Trent took such good care of you! We really appreciate you sharing your experience. We hope your car is running smoothly & you're happy with it!

May 28, 2018

Outstanding Service As usual, my service was prompt, courteous, efficient and friendly! I have been a loyal customer for ten years and have never had my vehicle serviced More

by Fran Unruh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Treat
May 28, 2018 -

Chalmers Ford responded

Thank you so much for sharing your experience Fran! We truly value earning your business & loyalty. It means a lot that you think we are dependable!

May 28, 2018

Purchase of new Mustang at Don Chalmers Ford We were very pleased with the way we were treated by our sales representative John Fife. He was very helpful in our purchase of the Mustang we were l More

by John Fife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Durham, John Fife, Mike McCracken
May 28, 2018 -

Chalmers Ford responded

Thank you so much for your feedback! It means a lot that you would recommend us. We're so glad John Fife & our team did a good job taking care of you!

May 21, 2018

Excellent service provided by Chalmers Quicklane James was extremely professional and explained in detail the work that was done and explained also about some work my vehichle needed. He provided me More

by shelby1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
May 22, 2018 -

Chalmers Ford responded

Thanks for your feedback! We really appreciate you letting us know James provided you with excellent service & an excellent experience!

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